Oliver Evans (18222), United States of America, Wilmington, DelawareAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
Together, we are on a quest to change banking for good.New Client Concierge – Capital One InvestingJust a cool company looking for cool people. At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the punch of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits.
And we don’t just fill positions, we recruit the best and the brightest people that know how to set industry trends and WOW customers. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches fifty+ millions of customers. Capital One is experiencing exciting growth and sparking innovative change. But wait there’s more…Capital One Investing has a full-service center, designed for our New Client Concierge associates to work alongside with service-to-sales associates and financial advisors, deepening relationships with customers and bringing in new clients.
We’re focused on providing stellar financial planning and related products and services for our loyal customers. Are you invested in customers and making sure they are given the right options for their unique situation? Then Capital One Investing is just the place for you. We offer a one-stop shop to help customers meet their financial needs and goals and it’s driven by you.
Your ability to achieve success is supported by the Capital One brand, strong leadership, top-notch marketing support and the availability to obtain continuous training.We’re invested in you!So what’s this job all about: – We’re looking for you to build rapport and develop a relationship with clients where you can understand their financial situation- This is much more than a call center environment. It’s wall-to-wall fun inspiring #squadgoals- Vroom, vroom! Step into the driver’s seat to take the lead and vet prospective customers- We expect nothing but the best for call quality and customer experience- We are all about supporting and advocating for our customers by providing investment strategies, even when things get a bit complex – we’re invested in them!- Teamwork makes the dream work – that’s right, we want you to be just as invested with your colleagues as you are with your customers. We create a work environment that promotes collaboration and communication, whether it be to exchange success stories and best practices or to have a sounding board to ensure we are giving our customers the best routes available- Of course you’ll get to talk shop as you maintain an in-depth understanding of investments and the financial services industry through training and course offerings- We’ll want you to maintain those nifty licenses and designations that you worked hard to achieve – maybe you’ll even want to build upon what you’ve got- We run the gamut when it comes to what we offer our customers, so be ready to dive into a no holds arena where we have lots of options for customers and many opportunities for you to spread your influence and grow your career as a Client Services Support CoordinatorIf you’ve got it, you’ve got it: – We’d love to hear about your previous experience as it relates to this job and of course how you’ve been an advocate for your customers- Don’t be surprised when we get excited listening to you describe your expertise in being able to build rapport and provide “second-to-none” investment resources, based on your knowledge of the customer’s specific situation and needs- We are all about someone who gets jazzed to learn that they get to work with an all-star team of service-to-sales associates and financial advisors – Teamwork makes the dream work, so nice we’ll say it twice- We’ll need you to have those oh-so-amazing FINRA Series 7 license and the Series 63 or 66 license- Of course, we’ll want to hear about your award-winning approach when it comes to turning prospect customers into raving fansSpeaking of awards, we have a few of our own: – Ranked on Fortune’s 100 Best Companies list for five straight years – Fortune World’s Most Admired Companies 2015- Named on Working Mother’s 100 Best Companies list – Named one of the “Best Places to Work for Recent Grads” by Experience Inc.
Best for Vets: Employers 2016 by Military TimesBasic Qualifications: High School Diploma, GED, equivalent certification or military experienceCurrently active FINRA Series 7 licenseCurrently active FINRA Series 63 license or currently active FINRA Series 66At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Capital One isn’t just concerned with what’s in your wallet; it’s interested in your bank account as well. The company is best known as one…
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