The service we offer:
China shopping & shipping agent.
We purchase items from virtually all popular Chinese e-commerce sites like Taobao, Tmall, JD(JingDong), DangDang, etc. to overseas customers based on their order instructions. In addition, we provide value added services for the whole process from recommending purchase items, quality inspection, storage, delivery and after-sales services to ensure that our customers are satisfied with the items.
Our strengths and areas in need of improvement:
0 service charge.
Offer 24 hour online customer service – possibly no agent can do that in current market, and you even can contact our CEO directly if you’re not satisfied with our customer service people.
Our international shipping rates are very competitive. You can use our and our competitors’ delivery estimation tools to make a comparison. (the estimated rate is typically not far from the actual).
Product photos available for purchasing procedure.
Promise compensation for damaged goods.
Our Suprbuy APP gains over 60,000 installation 4 months after its launch.
Since we just launched the English-version site, the English service is not that good, but we are fully and actively changing the situation and believe that since our Chinese service can be approved and praised by over 100,000 users so could our English service.
How to use our shopping agent service:
Step 1 – Select an item from an Chinese e-commerce website, and copy the URL of the page the item is on.
Step 2 – Go to our official website, https://www.superbuy.com, click the “Shopping Agent” button, then paste the item URL into the search box and hit the Search button. Then system will automatically collect item specification, manually select color, size, etc. and add to cart.
Step 3 - Check out items and Chinese domestic delivery fee and submit order.
Step 4 – Our staff start review your submitted order, and if all right, they’ll purchase it immediately.
Step 5 – We receive the item, place it into our warehouse after inspecting and weighing it, and then inform you the item is ready to send.
Step 6 – You tell us to start shipping after selecting a logistics company and confirming the corresponding info is correct.
Wait for the parcel to arrive.