Today, TPG Special Contributor Eric Rosen takes a look at the partnership between United and Singapore Airlines, and why you might want to credit the mileage from your United flights to the airline’s Asian partner.
Given the slew of negative changes to United’s MileagePlus program in recent years — including massive award chart devaluations, the changeover to a revenue-based earning formula and raised revenue thresholds for earning elite status — many flyers have been looking for better alternatives. While one obvious choice might be to credit flight activity to United’s Canadian Star Alliance partner Aeroplan, that program, too, has undergone a series of devaluations. Instead, it may be time to look further afield for a Star Alliance alternative to United, and the answer might just be its partner Singapore Airlines.
Singapore is also a member of Star Alliance, and perhaps more importantly, its KrisFlyer mileage program is a 1:1 transfer partner of all four major transferable points programs: American Express Membership Rewards, Chase Ultimate Rewards, Citi ThankYou Rewards and Starwood Preferred Guest. That means even if you’re just getting started with KrisFlyer, you have tons of great options for boosting your account right from the get-go with a variety of points.
Here’s a quick comparison of United MileagePlus and Singapore KrisFlyer, and why you might want to consider crediting your United flights to your KrisFlyer account based on earning rates and redemption values.
EARNING
Here’s a breakdown of how you earn award miles from United flights with each of the two programs.
United: Back in 2015, United MileagePlus went revenue-based, meaning that instead of earning miles based on the distance flown, members earn a certain number of award miles per dollar spent on airfare. Here’s how members of various elite tiers earn miles these days:
5 miles per US dollar —Member
7 miles per US dollar —Premier Silver
8 miles per US dollar —Premier Gold
9 miles per US dollar –Premier Platinum
11 miles per US dollar — Premier 1K
Miles expire on the last day of the 18th month after which there was last activity in the account, though they’re very easy to keep active.
Singapore: With Singapore’s KrisFlyer program, you still earn miles based on the fare class of the ticket you purchase and the distance you fly. For United flights, this is the earnings breakdown for award miles:
A, F: 150%
C, D, J: 125%
P, Z, B, E, G, H, K, L, M, Q, S, T, U, V, W, Y: 100%
So as you can see, while United weighs elite-qualifying earning very heavily toward premium classes of service and full-fare economy; if you’re just purchasing economy tickets, you’re neck and neck in terms of earning award miles. Note that you do not earn KrisFlyer miles on N-fare discount economy tickets.
KrisFlyer miles expire 36 months after they are earned, no matter your account activity, so keep that in mind, and start redeeming those miles!
ELITE STATUS
Here’s how elite status qualification and benefits stack up with the two programs.
United: United MileagePlus members earn the following Premier-Qualifying Miles (PQMs) on flights based on distance flown and the ticket fare code.
Full-fare first and business class F, J: 300%
Discount first and business class A, C, D, Z, P: 200%
Full-fare economy Y, B: 150%
Economy M, E, U, H, Q, V, W, S, T, L, K, G, N: 100%
Here are the elite status qualification requirements and the benefits members of each level enjoy:
Premier Silver: 25,000 miles or 30 segments and $3,000 spending. Benefits:
Premier Silvers earn 7 miles per dollar spent on airfare
Complimentary upgrades
Complimentary access to Economy Plus within 24 hours of departure
One free checked bag for self and companion
Premier access
Priority phone customer service
Enhanced Saver-level economy award availability
Discounted close-in award booking fees ($50 instead of $75)
Discounted award change fees ($50 instead of $100 close-in, free instead of $75 otherwise)
Discounted award cancellation fees ($125 instead of $200)
Star Alliance Silver benefits
Premier Gold: 50,000 miles or 60 segments and $6,000 spending. Benefits:
Premier Golds earn 8 miles per dollar spent on airfare
Complimentary upgrades
Complimentary access to Economy Plus at booking
Two free checked bags for self and companion
Premier access
Waived same-day flight changes (otherwise $75)
Priority phone customer service
Enhanced Saver-level economy award availability
Discounted close-in award booking fees ($25 instead of $75)
Discounted award change fees ($25 instead of $100 close-in, free instead of $75 otherwise)
Discounted award cancellation fees ($100 instead of $200)
Star Alliance Gold benefits, including lounge access
Marriott Rewards Gold Status
Premier Platinum: 75,000 miles or 90 segments and $9,000 spending. Benefits:
Premier Platinums earn 9 miles per dollar spent on airfare
Complimentary upgrades that clear as much as 72 hours before flight
Two Regional Premier Upgrades
Complimentary access to Economy Plus at booking for self and up to eight companions
Three free checked bags for self and companion
Premier access
Waived same-day flight changes (otherwise $75)
Waived direct ticketing charge (otherwise $25)
Priority phone customer service
Enhanced Saver-level award availability in economy and premium cabins
Waived close-in award booking fees
Waived award change fees
Waived award cancellation fees
Star Alliance Gold benefits, including lounge access
Marriott Rewards Gold Status
Premier 1K: 100,000 miles or 120 segments and $12,000 spending. Benefits:
Premier 1Ks earn 11 miles per dollar spent on airfare
Complimentary upgrades that clear as early as 72 hours before flight
Four Regional Premier Upgrades
Six Global Premier Upgrades
Complimentary access to Economy Plus at booking for self and up to eight companions
Three free checked bags for self and companion
Complimentary snack and drink in economy
Premier access
Waived same-day flight changes
Waived direct ticketing charge
Priority phone customer service
Enhanced Saver-level award availability in economy and premium cabins
Waived close-in award booking fees
Waived award change fees
Waived award cancellation fees
Star Alliance Gold benefits, including lounge access
Marriott Rewards Gold Status
If you spend at least $25,000 in net purchases using a MileagePlus co-branded credit card like the United MileagePlus Explorer Card, those spending requirements are waived except for Premier 1K.
Singapore: With KrisFlyer, you earn elite status based on the mileage flown and the fare class of your ticket. Here’s how it breaks down.
First A, F: 150% miles
Business C, D, J, U, Z: 125% miles
Premium Economy P, S, T: 110% miles
Economy B, E, H, L, M, W, Y: 100% miles
Economy N, Q: 50% miles
Economy K, V: 10% miles
So depending on what kind of ticket you purchase, your earning may vary quite widely. KrisFlyer actually only has two levels of elite status and then two slightly different elite status levels as part of its PPS Club, which you achieve based on spending.
To earn KrisFlyer Silver status, you need to accrue 25,000 elite miles per rolling 12-month period and your elite status will last until the end of the following 12-month period. Here are the benefits:
25% bonus miles on Singapore, SilkAir and Virgin Atlantic (but not applicable to G, K, N, Q or V economy tickets)
Priority reservation waitlist
Priority airport standby
Waived fees for flight changes on Singapore and SilkAir flights and discounted mileage redeposit fees (US $15 instead of $30)
To earn Gold status, you need to accrue 50,000 elite miles per rolling 12-month period and your elite status will last until the end of the following 12-month period. In addition to the Silver benefits, Golds get:
Star Alliance Gold status including lounge access to Singapore Airlines lounges, Virgin Australia lounges and SilkAir lounges
Priority check-in and boarding
Waived checked bag fee for one extra piece of baggage
Singapore Airlines also fields an elite club called the PPS Club that’s based on your airfare spending on first- or business-class tickets Singapore and SilkAir, so I won’t get into that here since we’re talking about United flights.
It’s pretty clear that if you’re a top-tier elite with United, you might want to stick with MileagePlus due to the much richer benefits in that stratosphere. But if you’re a Silver or Gold, you might still want to consider switching to KrisFlyer – especially with Star Alliance Gold lounge access. You do give up those mileage-earning bonuses though, since KrisFlyer elites only earn them on Singapore, SilkAir and Virgin Atlantic flights.
EARNING COMPARISON
Let’s just take a look at a couple quick examples to see how your earning would stack up if crediting flights to United MileagePlus versus Singapore KrisFlyer.
Short-haul economy: Here’s an example itinerary from San Francisco (SFO) to Los Angeles (LAX) in July:
The airfare is $100 plus taxes and fees, and is in K class, so here’s how many miles you would earn with United MileagePlus.
Member: 500 award miles, 674 Premier miles
Silver: 700 award miles, 1,000 Premier miles
Gold: 800 award miles, 1,000 Premier miles
Platinum: 900 award miles, 1,000 Premier miles
1K: 1,100 award miles, 1,000 Premier miles
Here’s how many miles you would earn crediting those flights to KrisFlyer.
Member: 674 award miles, 68 elite miles
Silver: 674 award miles, 68 elite miles
Gold: 674 award miles, 68 elite miles
Because of the short distance and the mid-priced fare, you’re better off earning United miles on this one if you’re an elite.
Short-haul business/first: Now let’s take a look at the same flights but with a first-class fare.
The airfare comes to $303 plus taxes and fees and is in the P fare class. Here’s how many miles you would earn with United MileagePlus.
Member: 1,515 award miles, 1,348 Premier miles
Silver: 2,121 award miles, 1,348 Premier miles
Gold: 2,424 award miles, 1,348 Premier miles
Platinum: 2,727 award miles, 1,348 Premier miles
1K: 3,333 award miles, 1,348 Premier miles
And here’s how many you would earn on Singapore.
Member: 674 award miles, 742 elite miles
Silver: 674 award miles, 742 elite miles
Gold: 674 award miles,742 elite miles
So given the short distance but the high fare, you’re still better off with United’s formula, which weights spending over distance. Now let’s take a look at two long-haul examples.
Long-haul economy: Just for fun, let’s make our example United’s new San Francisco (SFO)-Singapore (SIN) ultra-long-haul, which TPG Editor-in-Chief Zach Honig reviewed in June.
A round-trip economy ticket would cost you $1,040 plus taxes and fees and books into the L fare class. Here’s how many miles you would earn crediting your flight to United MileagePlus.
Member: 5,200 award miles, 16,888 Premier miles
Silver: 7,280 award miles, 16,888 Premier miles
Gold: 8,320 award miles, 16,888 Premier miles
Platinum: 9,360 award miles, 16,888 Premier miles
1K: 11,440 award miles, 16,888 Premier miles
Versus earning on Singapore…
Member: 16,888 award miles, 16,888 elite miles
Silver: 16,888 award miles, 16,888 elite miles
Gold: 16,888 award miles, 16,888 elite miles
As you can see, on a relatively inexpensive long-haul flight, crediting your miles to KrisFlyer is a far better option, even if you’re a top-tier United elite.
Long-haul business: Looking at the same flights in business class, the situation gets a little murkier. This is United’s BusinessFirst product and books into the P fare class. The airfare would cost $4,330 plus taxes and fees.
Here’s how many miles you’d earn by crediting flights to United.
Member: 21,650 award miles, 33,776 Premier miles
Silver: 30,310 award miles, 33,776 Premier miles
Gold: 34,640 award miles, 33,776 Premier miles
Platinum: 38,970 award miles, 33,776 Premier miles
1K: 47,630 award miles, 33,776 Premier miles
Versus earning on Singapore…
Member: 16,888 award miles, 18,577 elite miles
Silver: 16,888 award miles, 18,577 elite miles
Gold: 16,888 award miles, 18,577 elite miles
So in this case, United beats Singapore on both award and elite miles thanks to a big disparity in how P fares earn elite miles in each program – 200% with United versus 110% with Singapore.
If you’re buying cheap economy tickets and flying mid- to long-haul flights on a regular basis, then KrisFlyer might be the better choice for crediting your miles. Unless you’re a mid- to top-tier elite and/or you’re buying expensive fares, you come out ahead with a distance-based formula. Just be sure to pay attention to those fare classes.
REDEEMING
Earning is only half the equation, though. There are some big differences to point out when it comes to redeeming your miles. Though both airlines are members of Star Alliance, their award charts are quite different, and they also each have some non-alliance partners it pays to know.
Besides that, whereas United will charge you up to $200 to cancel an award, Singapore only charges $30, so that’s something to consider if your plans change a lot. Singapore also doesn’t charge close-in booking fees, and will only charge you up to $20 to change the flight, date, route or carrier for award tickets, while United levies fees of up to $100 for changes.
Airline Partners
Both airlines’ Star Alliance partners include:
Adria
Aegean
Air Canada
Air China
Air India
Air New Zealand
ANA
Asiana
Austrian
Avianca
Brussels Airlines
Copa
Croatia Airlines
EgyptAir
Ethiopian
EVA Air
LOT
Lufthansa
SAS
Shenzen
South African Airways
SWISS
TAP
THAI
Turkish Airlines
United’s non-alliance partners are:
Aer Lingus
Aeromar
Air Dolomiti
Azul
Cape Air
Edelweiss
Eurowings (this is what Germanwings is rebranding as)
Great Lakes Airlines
Hawaiian Airlines
Island Air
Jet Airways
Silver Airways
Singapore’s non-alliance partners are:
Virgin America
Virgin Atlantic
Virgin Australia
Vistara
So there are some great options on both sides to consider. Aer Lingus can be a great way to get to Europe, and Jet Airways has a decent route map in and out of India for you to use your United miles on. However, being able to use Singapore miles on Virgin America, Virgin Atlantic and Virgin Australia (and United for that matter) opens up huge route networks both within the US and internationally.
Here is a link to United’s award chart. Here’s one to Singapore’s chart for its own flights, and another to its Star Alliance chart, as well as individual charts for Virgin America, Virgin Atlantic and Virgin Australia for reference. Remember, when you redeem KrisFlyer miles online specifically for Singapore and SilkAir flights, you get a 15% mileage rebate, saving you even more miles.
Here are a couple of awards you might want to consider where KrisFlyer has the advantage:
1. Singapore Suites: If you want to fly Singapore’s famous first-class Suites, you’re going to have to use KrisFlyer miles to do it (and it’s worth it!). It would take you 74,375 miles to book Singapore’s Los Angeles-Tokyo route one-way in first class, and just 57,375 miles to book from New York-JFK to Frankfurt. As I said, you can’t even use United miles for these redemptions, but if you could, they would cost you and 110,000 miles for either. For more information, check out this post on how to book Singapore first-class awards.
2. Domestic Business Class: It might seem strange, but Singapore will actually charge you fewer miles to fly United’s business class domestically than United will! Whereas MileagePlus requires 50,000 miles round-trip for a business-class award within North America, Singapore would only charge you 40,000 miles.
3. North America to Hawaii: The same is true of United’s own flights to Hawaii. United will charge you 45,000 miles round-trip for economy and 80,000 for business/first class (on a two-class plane), while Singapore will just charge you 35,000 and 60,000 miles, respectively.
4. North America to Europe: Thanks to its Star Alliance partners and its partnership with Virgin Atlantic, KrisFlyer might also be a better choice for redemptions to Europe. It’ll charge you 55,000/130,000/160,000 miles round-trip to fly Star Alliance partners like Lufthansa and SWISS in economy/business/first, and 50,000/65,000/100,000 to fly Virgin Atlantic economy/premium economy/Upper Class (business). By contrast, United would charge you 60,000/115,000/160,000 to fly its own metal in economy/business/first, and 60,000/140,000/220,000 to fly partners.
5. Premium Economy: Singapore unveiled its new Premium Economy cabin last year, and you can now use KrisFlyer miles to book it, but not United miles, so if this is of interest, you’ve got to have KrisFlyer miles in your account.
6. Round-the-World Awards: While both KrisFlyer and MileagePlus will let you book Star Alliance round-the-world awards, KrisFlyer lets you include six stopovers and requires just 180,000/240,000/360,000 miles for economy/business/first and lets you build in seven stopovers. United’s RTW awards cost 200,000/350,000/450,000 miles for economy/business/first and only allow up to five stopovers and 16 segments.
Those are just a few examples, but share any other favorite KrisFlyer redemptions in the comments below, as well as your United earning strategy and whether it includes crediting flights to KrisFlyer!
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