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Introduction This article concludes the series, Learning Salesforce Integration, which details various integration options with Salesforce. It covers using Apex for building integrations, which becomes a necessity for not-so-straight-forward scenarios...

Today Salesforce published Spring’16 release(Preview) notes. The Spring’16 release of Salesforce.com is now in available under pre-release program. On 08th January Sandboxes will be upgraded, so that your organization gets the look and feel of Spring...

The Salesforce platform is incredibly extensible. Customization is deeply ingrained into the experience. The AppExchange is home to a diverse ecosystem with thousands of apps, created and curated by development teams of all sizes. Once installed, these...

Salesforce.com was initially created as a Sales Force Automation (SFA) / Customer Relationship Management (CRM) application in the cloud but has evolved over the years into a modern platform for all types of enterprise applications. Now the Salesforce...

Audrey Samson City University of Hong Kong Winnie Soon Aarhus University [Abstract] Introduction Internet-based activities like social communications, money transactions, education, and entertainment are increasingly inseparable from everyday life...