2014-08-04

Every sub culture has an enhanced verbiage to more efficiently express thoughts and converse amongst the members of that particular sub culture. Both the business and technology world do have an own vocabulary on their own which is often hard to learn for newcomers especially if they are non-native speakers and possibly have not even heard of the full expression a single time in their life before.

In written communication and increasingly in spoken conversations abbreviations and acronyms get used like they are just normal words and everybody is expected to comprehend the same.

To make things a little easier I have made a quick brainstorming on the most frequently used acronyms and abbreviations in technology and business worlds. I don’t claim for this to be complete and encourage you to drop anything I might have missed in the comment section below with a quick reference link.

Thanks and I hope this will be of value to some of you!

Do yourself a favor and use the search function (ctrl+f) of your browser when you look for something specific.  :)

Short

Explanation

3G

Third Generation (telecommunication)

4G

Fourth Generation (telecommunication)

AC

Audio Conferencing

ACD

Automatic Call Distribution

AES

Advanced Encryption Standard

AGM

Annual General Meeting

AM

Access Management

AM

Availability Management

AMIS

Availability Management Information System

APAC

Asia PACific (region)

API

Application Programming Interface

AR

Augmented Reality

ASAP

As Soon As Possible (deadline)

ASP

Application Service Provider

AVP

Assistant Vice President

B2B

Business To Business

B2C

Business To Consumers

BAU

Business As Usual

BCM

Business Capacity Management

BCM

Business Continuity Management

BCP

Business Continuity Plan

BD

Business Development

BI

Business Intelligence

BIA

Business Impact Analysis

BISL

Business Information Services Library

BPM

Business Process Management

BPM

Beats Per Minute

BPO

Business Process Outsourcing

BRM

Business Relationship Manager

BSI

British Standards Institution

BSM

Business Service Management

BYOD

Bring Your Own Device

CAB

Change Advisory Board

CAB/EC

Change Advisory Board / Emergency Committee

CAD

Computer Aided Design / Drawing

CAGR

Compound Annual Growth Rate

CAPEX

Capital Expenditure

CCM

Component Capacity Management

CDN

Content Delivery Network

CEO

Chief Executive Officer

CFCT

Cash Flow Cycle Time

CFD

Contract For Difference

CFIA

Component Failure Impact Analysis

CFO

Chief Finance Officer

CI

Configuration Item

CIO

Chief Information Officer

CM

Change Management

CM

Configuration Management

CMDB

Configuration Management Database

CMIS

Capacity Management Information System

CMM

Capability Maturity Model

CMMI

Capability Maturity Model Integration

CMS

Content Management System

CMS

Configuration Management System

COB

Close Of Business (deadline for ‘before you call it a day’)

COBIT

Control OBjectives for Information Technology

COO

Chief Operating Officer

COTS

Commercial off the Shelf

CPU

Central Processing Unit

CPU

Cost Per Unit

CRES

Corporate Real Estate Solutions

CRM

Customer Relationship Management

CSF

Critical Success Factor

CSI

Continual Service Improvement

CSIP

Continual Service Improvement Programme

CSP

Core Service Package

CTI

Computer Telephony Integration

CTO

Chief Technology Officer

CUCM

Cisco Unified Communications Manager

D

Director

DHCP

Dynamic Host Configuration Protocol

DIKW

Data-to-Information-to-Knowledge-to-Wisdom

DIY

Do It Yourself

DNS

Domain Name System

DR

Disaster Recovery

DT

Design Thinking

DVD

Digital Versatile Disc

EMEA

Europe, Middle East and Africa (region)

EOM

End Of Month (deadline)

EOW

End Of Week (deadline)

EOY

End Of Year (deadline)

eSCM-CL

eSourcing Capability Model for Client Organizations

eSCM-SP

eSourcing Capability Model for Service Providers

ETA

Estimated Time of Arrival

FMEA

Failure Modes and Effects Analysis

FOC

Free Of Cost

FTA

Fault Tree Analysis

FYEO

For Your Eyes / Ears Only

FYI

For Your Information

GPS

Global Positioning System

HID

Human Interface Device

HQ

Headquarter

HR

Human Resources

HRD

Human Resources Development

HSDPA

High Speed Downlink Packet Access

HTTP(S)

HyperText Transfer Protocol (Secure)

ICT

Information and Communications Technology

IEEE

Institute for Electrical and Electronic Engineers

IOT

Internet Of Things

IP

Internet Protocol

IPO

Initial Public Offering

IPS

Intrusion Prevention System

IR

Infra Red

IR

Interest Rate

IRR

Internal Rate of Return

ISG

IT Steering Group

ISM

Information Security Management

ISMS

Information Security Management System

ISO

International Organization for Standardization

ISP

Internet Service Provider

IT

Information Technology

ITIL

Information Technology Infrastructure Library

ITSCM

IT Service Continuity Management

ITSM

IT Service Management

itSMF

IT Service Management Forum

ITU-T

International Telecommunications Union

IVR

Interactive Voice Response

JIS

Just In Sequence

JIT

Just In Time

KB

Knowledge Base

KBA

Knowledge Base Article

KCS

Knowledge Centered Support

KEDB

Known Error Database

KM

Knowledge Management

KOP

Key Operating Procedures

KPI

Key Performance Indicator

KYC

Know Your Customer

LAN

Local Area Network

LATAM

Latin America (region)

LOS

Line of Service

MAC

Media Access Control

MBA

Master of Business Administration

MD

Managing Director

MGMT

Management

MI

Management Information

MOM

Ministry Of Manpower

MoR

Management of Risk

MTBF

Mean Time Between Failures

MTBSI

Mean Time Between Service Incidents

MTD

Month To Date (time range)

MTRS

Mean Time to Restore Service

MTTR

Mean Time to Repair

NAC

Network Access Control

NAV

Net Asset Value

NDA

Non-Disclosure Agreement

NFC

Near Field Communication

NIC

Network Interface Card

NOA

Net Operating Assets

NPV

Net Present Value

NPV

Net Present Value

NTE

Not To Exceed

OBASHI

Ownership, Business Process, Application, System, Hardware, Infrastructure

OCF

Operating Cash Flow

OEM

Original Equipment Manufacturer

OGC

Office of Government Commerce

OIBDA

Operating Income Before Depreciation and Amortization

OLA

Operational Level Agreement

OPEX

Operational Expenditure

OPSI

Office of Public Sector Information

OS

Operating System

OTC

Over The Counter

P&L

Profit and Loss

PA

Personal Assistant

PBA

Pattern of Business Activity

PC

Personal Computer

PFS

Prerequisite for Success

PHP

PHP Hypertext Preprocessor

PIR

Post Implementation Review

PM

Project Management

PMI

Project Management Institute

PMO

Project Management Office

PMP

Project Management Professional

PO

Purchase Order

POS

Point Of Sale

PRINCE

PRojects IN Controlled Environments

PSA

Projected Service Availability

PUP

Potentially Unwanted Program

QA

Quality Assurance

QC

Quality Control

QMS

Quality Management System

QTD

Quarter To Date (time range)

R&D

Research and Development

RAM

Random Access Memory

RC

Remote Control

RCA

Root Cause Analysis

RFC

Request for Change

RFP

Request For Proposal

RM

Release Management

RMA

Return Merchandise Authorization

ROA

Return On Assets

ROCE

Return On Capital Employed

ROE

Return On Equity

ROI

Return on Investment

ROIC

Return On Invested Capital

RONA

Return On Net Assets

ROS

Return On Sales

RPG

Role Playing Game

RPO

Recovery Point Objective

RR

Resource Rent

RTO

Recovery Time Objective

SaaS

Software As A Service

SAC

Service Acceptance Criteria

SACM

Service Asset and Configuration Management

SAM

Service Availability Management

SCD

Supplier and Contract Database

SCM

Supply Chain Management

SCM

Service Capacity Management

SD

Service Design

SEO

Search Engine Optimization

SERP

Search Engine Results Page

SFA

Service Failure Analysis

SG

Stage Gate

SIP

Session Initiation Protocol

SIP

Service Improvement Plan

SKMS

Service Knowledge Management System

SLA

Service Level Agreement

SLM

Service Level Management

SLP

Service Level Package

SLR

Service Level Recommendation

SLR

Service Level Requirement

SM

Social Media

SME

Subject Matter Expert

SME

Small and Medium Enterprises

SMM

Social Media Management

SMO

Service Maintenance Objective

SNMP

Simple Network Management Protocol

SO

Service Operation

SoC

Separation of Concerns

SOHO

Small Office / Home Office

SOP

Standard Operating Procedures

SOR

Statement of requirements

SPI

Service Provider Interface

SPM

Service Portfolio Management

SPO

Service Provisioning Optimization

SPOF

Single Point of Failure

SS

Service Strategy

SS

Six Sigma

SSH

Secure SHell

SSID

Service Set IDentifier (Wi-Fi)

SSL

Secure Sockets Layer

SSO

Single Sign On

ST

Service Transition

TBD

To Be Defined / Discussed

TCO

Total Cost of Ownership

TCO

Total Cost of Ownership

TCU

Total Cost of Utilization

TCV

Total Contract Value

TM

Time Management

TM

Talent Management

TO

Technical Observation

TOR

Terms of Reference

TQM

Total Quality Management

UC

Unified Communications

UC

Underpinning Contract

UP

User Profile

USA

United States of America

USB

Universal Serial Bus

UX

User eXperience

VAD

Value-Added Distributor

VAR

Value-Added Reseller

VAT

Value-Added Tax

VBF

Vital Business Function

VC

Venture Capital

VC

Video Conferencing

VHS

Video Home System

VLAN

Virtual Local Area Network

VM

Virtual Machine

VOI

Value on Investment

VoIP

Voice over IP

VP

Vice President

VPN

Virtual Private Network

VR

Virtual Reality

W3C

World Wide Web Consortium

WAN

Wide-Area Network

WC

Working Capital

WFH

Working From Home

WiFi

Synonym for wireless networking

WILT

What I Learned Today

YOY

Year Over Year (time range)

YTD

Year To Date (time range)

Photo credit: Horia Varlan

The post Tech and Business Acronyms and Abbreviations appeared first on TechAcute.

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