2016-01-24

Minicab app Uber, has announced that it will stop offering flat rates to customers travelling to London airports.



Previously, they offered a series of low cost set fares for journeys to Heathrow, Gatwick, Luton and Stanstead.

Rates to Heathrow started as low as £30 for a journey from west London, while passengers could travel to Gatwick from south London for £50.

In an email to its customers, Uber said: "Flat rate fares between London airports and central London will no longer applly. Instead, fares will be calculated using Uber's time and distance rates meter on the drivers phone, just as they are for normal Uber trips.

"Whether you're heading off on a business trip or coming back from holiday, you can always get a fare estimate in–app to see how much your ride will cost."

In reality the final price charged bares little reality to the estimate as drivers go on a roundabout rout.

The email also warned that airport pick-ups will incur an additional surcharge to cover minimum parking costs.

Strange as TfL are set to scrap the pick up surcharge at Heathrow currently charged by Licensed Black Taxis.

It seems that TfL are OK with Uber charging their customers more than the metered fare, but intend to put a stop to black cabs recovering a portion of the charge they pay Heathrow to pick up fares.

Several customers have taken to social media to voice their strong disappointment at the news. It is hoped that more passengers will now return to the traditional black cabs how know we're they're going and provide better value for money.



Jon Tarsey tweeted: "Very disappointed that Uber are moving to calculated airport fares - the flat rates were one less thing to worry about when travelling." 

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