Tandemseven.com

How predictive analytics and design thinking will merge to create 21st century customer experiences and help connect business ecosystems. The saying “You cannot not communicate” takes on new meaning for CMOs who are now responsible for driving the customer...

Objectives For This Episode: How customer journey maps are used in the wild to strategically improve sales, marketing, and product workflows How to capture feedback, validate the journey, and iterate to understand the customer perspective How to create...

My Clients user experience department is looking for a UX or CX consultant with qualitative research skills to join their growing team of research and design specialists. They are currently a small team with big ambitions, where each team member is highly...

HR Services’ Customer Experience team is currently recruiting for a Business Account Manager. This Account Manager role within HR Services will serve as an escalation contact for a defined HR client group in India. HR Services Business Account Managers...

In today’s constantly-connected landscape, a passive customer support team is no longer enough to keep your customer satisfaction numbers where they need to be. While you may need more areas of focus, for those companies striving to provide world-class...