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G2 Crowd finds SurveyGizmo tops overall satisfaction ratings while Qualtrics earns highest overall market presence score (PRWeb September 12, 2016) Read the full story at http://www.prweb.com/releases/2016/09/prweb13675018.htm

To restaurant owners and managers – do you know why you’re surveying your customers? While that question may seem derisive or deprecating, I want to first assure you that my intentions are nothing but constructive, and come from a warm place...

Only 26 percent of the U.S. working population is engaged (loyal and productive)—55 percent are not engaged (just putting in time) and 19 percent are actively disengaged (unhappy and spreading their discontent), according to a Gallup study. This...

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If you do not make any effort to generate and act on customer feedback the first you are likely to know of any negativity amongst your customers is when they disappear! Finding out how they feel about your business is vital, even if you’re in a...