Table of Contents
NOTE
To ensure you haven't accidentally incorporated unsupported
features, make sure Play
Mode in Composer is set to use Player for Tablets and
Kiosks. To make this selection in Composer, simply click
the Project menu and choose the option "Use Player
for Tablets/Kiosk".
For a list of supported iPad devices, see
this page.
For a list of supported Android OS versions, see
this page.
Important Design
Considerations
The capacity of the iPad and Android tablets to 1) manage a
large number of graphics in a single IntuiFace scene and 2) keep in
memory large graphic media files and animation, is equivalent to
that of a modestly powered Windows PC. As a result, an IntuiFace
experience that performs well on a Windows PC might act sluggish on
a tablet.
We highly recommend the following:
Minimize the file size of graphic media. For
example, a 4k Ultra HD video on the iPad will consume an enormous
amount of system RAM, risking serious performance issues, while
contributing no aesthetic value on such a physically small
screen.
Endorse modularity. Choose a small number of
images on multiple scenes rather than a large number of images on a
small number of scenes.
Test on the tablet often. Even though
Composer's Play Mode includes an option for simulating tablets, it
does not reproduce a tablet environment. You must run your
experience on the iPad or on an Android tablet in order to assess
its true performance quality.
Review the rest of this page to be sure you
are acquainted with all limitations. Player for Windows offers a
superset of capability over Player for iPad and Android. This
difference will narrow over time but at the moment, not every
design option is available for use on tablets.
Test your webpage in the native tablet browser
to make sure it is rendered properly. Some websites are rendered
differently when opened on tablet devices and this is how those
sites will appear in Player for iPad and Player for Android.
For a detailed list of design recommendations, see this article.
Features Never to be
Supported
Certain IntuiFace capabilities available in Player for Windows
will never be available in Player on iPad or Android because the
underlying technology is not supported by the tablet operating
system:
(Adobe) Flash
Animation asset
(Microsoft) Deep Zoom
asset
Websites supporting a same origin policy. The Web Browser asset
requires websites supporting a cross origin policy.
Any Interface
Asset using a
.NET DLL. Over time, all out-of-the-box interface assets will
be built using REST or JavaScript, both of which are cross-platform
technologies. For a list of which out-of-the-box interfaces are
available on the iPad and Android, see this
page
iOS constraint: Only one video or audio file can be played at a
time.
iOS constraint: Volume for videos and audio can only be
controlled using the iPad's physical volume buttons. In app
controls won't work.
Features Currently
Unsupported
The following capabilities are not yet part of IntuiFace Player
on iPad or Android but may be added in future releases:
Share via
Email - Configurable (i.e. using your own SMTP server)
Helix
collection
Timeline collection
On Screen Gestures - only supports Swipe Up/Down, Swipe
Left/Right.
Linear
Gauge
Webcam
Asset - Android only. Not supported on iOS
Scratch
Card
Take a snapshot action
Additional Limitations
Every Player login initiates a new license request; a license
is neither released nor remembered by Player after logging out. As
a result, more than one license can be checked out for the same
tablet. To release a tablet license back into the license pool,
follow the directions
here.
Scenes
Scene transition effects may greatly decrease the performance
of your experience and could even lead to a crash. Limit their
use.
Scene Background Video is not supported on iPad
The following scene transition effects are not available:
Circular
Wipe
Black Fade
Video and Audio Assets
Use mp4 format for video on the iPad;
Use mp4 or webm for video on Android. The Microsoft wmv
format is not supported on either platform.
Only one video/audio can be played at a time.
Can only use time stamps to assign a poster to a video.
External images cannot be used as posters.
Video and Audio asset volume can only be controlled using the
tablet's physical volume buttons.
“Title” property of the Video, Audio and Document
assets is not supported.
Document asset
For the Book style, the following properties are not yet
recognized
"Show page numbers"
"Reading direction" (it is always Left to Right)
"DPI"
"Show scroll indicator"
For the Book style, the following actions are not yet
recognized
"First page"
"Last page"
Web Browser asset
No support for website links opened in a new browser window
(i.e. _blank)
No support for "link is clicked" trigger
Scroll function is not supported (Player for Android only)
3D Model Asset
On iPad, iOS Version 8.1 or later is required
Text Input Asset
Keyboard is not supported as the native OS keyboard is used on
the iPad and Android devices. Use native tablet apps to customize
the keyboard.
Collections
There is no initial scroll effect for the Asset Flow, Asset
Grid and Carousel collections.
Only Scale is managed for items in a Group
Asset Flow and Asset Grid collections do not manage "justify".
When the collection contains fewer items than can fit in a single
view - e.g. 3 items in the collection while 5 could be displayed -
then items are left justified.
For the Map collection
No caching of a live session
Bing Maps is blank without an API key
Design Accelerators
Item Picker
Drawing Tools
Snapshot capability is not yet implemented.
General
Concurent animations performed on the same
asset are not managed.
Launch Application action is unavailable.
Call URL action can be used instead
Minimize capability is not available (including the Initial
View State property)
Preview Mode requires that each individual media file used in
an experience be no larger than 100 MB.
Cannot respond to remote actions regardless of the source:
neither from a
running experience,
IntuiPad or a
third party application
Fonts
Some Windows fonts are rendered differently than they appear on
Windows PCs. The following contains the known list of fonts with
rendering differences but there may be others.
Bookshelf Symbol 7
Calibri
Marlett
MS Outlook
MS Reference Specialty
MT Extra
Times New Roman
Webdings
Wingdings
Wingdings 2
Wingdings 3
In some cases certain Bold and Italic
fonts may be replaced by iOS/Android standard fonts.