2015-07-02

MANAGEMENT COMMUNICATION

JUNE 3, 2015 ADMIN

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The Research Paper will be a comprehensive research review of the significant principles of management communications used to successfully achieve organizational objectives. For this assignment of a minimum of eight pages, you need to integrate material from the readings, multimedia, and class discussion boards, and also reflect on professional experience where possible. It is mandatory to include research from the classroom text as well as from six scholarly sources to support your views. Consider the validity of your resources carefully before using them in academic papers. Use at least one professional example to address the topics below.

The following components must be included in order for the paper to be complete:

a.Explain effective communication norms in a business setting. b.Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication. c.Explore the role of international and intercultural interpersonal communications in today’s global businesses. d.Describe both verbal and nonverbal management communication. e.Explain approaches for effective written management communication. f.Analyze various approaches for engaging an audience during a presentation and encouraging active listening. g.Describe effective methods of conflict resolution. h.Analyze techniques for leading teams and group meetings.

Writing the Research Paper

The Research Paper: 1. Must be eight to ten double-spaced pages in length (not including the title and reference pages), and formatted according to APA style as outlined in the Ashford Writing Center. 2.Must include a title page with the following: a.Title of paper b.Student’s name c.Course name and number d.Instructor’s name e.Date submitted

3.Must begin with an introductory paragraph that has a succinct thesis statement. 4.Must address the topic of the paper with critical thought. 5.Must end with a conclusion that reaffirms your thesis. 6.Must use at least six scholarly resources, including a minimum of three from the Ashford Online Library. 7.Must document all sources in APA style, as outlined in the Ashford Writing Center. 8.Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.

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CUSTOMER SATISFACTION SURVEYS

JUNE 3, 2015 ADMIN

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The Schmedley Discount Department Store has approximately 300 customers shopping in its store between 9 a.m. and 5 p.m. on Saturdays. In deciding how many cash registers to keep open each Saturday, Schmedley’s manager considers two factors: customer waiting time (and the associated waiting cost) and the service costs of employing additional checkout clerks. Checkout clerks are paid an average of $8 per hour. When only one is on duty, the waiting time per customer is about 10 minutes (or 1/6 hour); when two clerks are on duty, the average checkout time is 6 minutes per person; 4 minutes when three clerks are working; and 3 minutes when four clerks are on duty.

Schmedley’s management has conducted customer satisfaction surveys and has been able to estimate that the store suffers approximately $10 in lost sales and goodwill for every hour of customer time spent waiting in checkout lines. Using the information provided, determine the optimal number of clerks to have on duty each Saturday to minimize the store’s total expected cost.

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COMPUTER CRIME.

JUNE 3, 2015 ADMIN

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Research the following laws that relate to computer crime. Write a 12-16 page paper discussing the role they play in computer crime. Be sure to research and document cases to support each law and your discussion.

1) Health Insurance Portability and Accountability Act (HIPAA) 2) Sarbanes-Oxley Act of 2002 (Sarbox) 3) Children’s Online Privacy Protection Act of 1998 (COPPA) 4) California Database Security Breach Act of 2003 5) The Computer Security Act 6) The Privacy Act of 1974 7) Uniform Electronic Transactions Act 8) Electronic Signatures in Global and National Commerce Act 9) Uniform Computer Information Transactions Act

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ORGANIZATIONAL MANAGEMENT

JUNE 3, 2015 ADMIN

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The purpose of the Final Paper is for you to culminate the learning achieved in the course by demonstrating your knowledge of organizational management by synthesizing the information from class into work and life experience.

Focus of the Final Paper

Think of an organization you have worked for or one with which you are very familiar. Diagnose the need for change and present a plan to transform the organization, utilizing Kotter’s 8-Step Approach. Include the following sections headings and additional sections as needed: 1.Introduction 2.Company Overview 3.Diagnosis 4.Kotter’s 8-Step Approach 5.Conclusion

The Final Paper for the course must be submitted to the instructor by 11:59 p.m. of the time zone in which you reside on the last day of the class.

Writing the Final Paper The Final Paper: 1.Must be eight- to- ten double-spaced pages in length (excluding the title and reference pages) and formatted according to APA style as outlined in the approved APA style guide. 2.Must include a title page that includes: a.Title of paper b.Student’s name c.Course name and number d.Instructor’s name e.Date submitted

3.Must include an introductory paragraph with a succinct thesis statement. 4.Must address the topic of the paper with critical thought. 5.Must conclude with a restatement of the thesis and a conclusion paragraph. 6.Must use at least five scholarly sources. 7.Must use APA style as outlined in the approved APA style guide to document all sources. 8.Must include, on the final page, a Reference Page that is completed according to APA style as outlined in the approved APA style guide.

Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment.

Assignment Submission

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LEADERSHIP IN THE 21ST-CENTURY SUPPORT SYSTEMS

JUNE 3, 2015 ADMIN

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This assignment requires you to make connections between 21st-century support systems, specifically 21st Century Professional Development components. As the emphasis is on professional development, consider prior coursework that included collaboration, self-reflection, and other components pertaining to your growth as a practitioner and how that may contribute to student outcomes. There are several approaches you could take with this assignment. However, it is recommended the assignment you select to redesign includes at least one of the components found on the 21st Century Professional Development link and listed here: Highlights ways teachers can seize opportunities for integrating 21st century skills, tools, and teaching strategies into their classroom practice — and help them identify what activities they can replace/de-emphasize.

Balances direct instruction with project-oriented teaching methods.

Illustrates how a deeper understanding of subject matter can actually enhance problem-solving, critical thinking, and other 21st century skills.

Enables 21st century professional learning communities for teachers that model the kinds of classroom learning that best promotes 21st century skills for students.

Cultivates teachers’ ability to identify students’ particular learning styles, intelligences, strengths, and weaknesses.

Helps teachers develop their abilities to use various strategies (such as formative assessments) to reach diverse students and create environments that support differentiated teaching and learning.

Supports the continuous evaluation of students’ 21st century skills development.

Encourages knowledge sharing among communities of practitioners, using face-to-face, virtual, and blended communications.

Uses a scalable and sustainable model of professional development

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LEADERSHIP IN THE 21ST-CENTURY SUPPORT SYSTEMS

JUNE 3, 2015 ADMIN

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Leadership in the 21st-Century Support Systems

This assignment requires you to make connections between 21st-century support systems, specifically 21st Century Professional Development components. As the emphasis is on professional development, consider prior coursework that included collaboration, self-reflection, and other components pertaining to your growth as a practitioner and how that may contribute to student outcomes. There are several approaches you could take with this assignment. However, it is recommended the assignment you select to redesign includes at least one of the components found on the 21st Century Professional Development link and listed here: Highlights ways teachers can seize opportunities for integrating 21st century skills, tools, and teaching strategies into their classroom practice — and help them identify what activities they can replace/de-emphasize.

Balances direct instruction with project-oriented teaching methods.

Illustrates how a deeper understanding of subject matter can actually enhance problem-solving, critical thinking, and other 21st century skills.

Enables 21st century professional learning communities for teachers that model the kinds of classroom learning that best promotes 21st century skills for students.

Cultivates teachers’ ability to identify students’ particular learning styles, intelligences, strengths, and weaknesses.

Helps teachers develop their abilities to use various strategies (such as formative assessments) to reach diverse students and create environments that support differentiated teaching and learning.

Supports the continuous evaluation of students’ 21st century skills development.

Encourages knowledge sharing among communities of practitioners, using face-to-face, virtual, and blended communications.

Uses a scalable and sustainable model of professional development.

For example, you may redesign an instructional plan with assessment plans embedded throughout, or a full assessment plan including a summative assessment that demonstrates either points f or g, both focusing on student assessment. On the other hand, you might select a previous assignment that focused on professional collaboration and/or PLCs and modify it to support points d, h, or i. If you do not have previous assignments to use in this assignment, please contact your instructor for guidelines on how to proceed. As needed, refer to the MAED program learning outcomes (PLOs) list as needed. Upload your assignment to the course for evaluation and to your ePortfolio (Pathbrite).

Create your assignment to meet the content and written communication expectations below.

Content Expectations The Redesign expectations explain what you are required to do with the prior coursework you choose to redesign. The Summary expectations are for the separate written portion of this assignment. Redesign – 21st Century Professional Development (3 Points): Redesign of an instructional plan with assessment plans embedded throughout, or a full assessment plan with a summative assessment that includes integration of 21st Century Skills, teaching strategies, project-oriented teaching methods, problem-solving, and critical thinking.

Summary – Introduction/Conclusion (1 Point): A one paragraph introduction to the summary that concisely presents the scope and organization of the summary writing, as well as a one paragraph conclusion that recaps your summary’s key points.

Summary – Modification (1 Point): In one paragraph, summarize the changes you made to your activity to meet the redesign expectations for this assignment. Explicitly state how your redesign assignment provides evidence of mastery of PLOs 5 and 7

Summary – Reflection (1 Point): Summarize, in one paragraph, your experience with the redesign in terms of challenges you encountered and how you overcame those challenges.

Written Communication Expectations Page Requirement (.5 points): Two to four pages, not including title and references pages.

APA Formatting (.5 points): Use APA formatting consistently throughout the assignment.

Syntax and Mechanics (.5 points): Display meticulous comprehension and organization of syntax and mechanics such as spelling and grammar.

Source Requirement (.5 points): References three scholarly sources in addition to the course textbook. All sources on the references page need to be used and cited correctly within the body of the assignment.

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OPTICS

JUNE 3, 2015 ADMIN

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An object is 9.33 mm from the objective of a certain compound microscope. The lenses are 208 mm apart and the intermediate image is 49.9 mm from the eyepiece. What overall magnification is produced by the instrument? Take the near point of the eye to be 25.0 cm.

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COURSE PROJECT UNIVERSITY CASE STUDY

JUNE 3, 2015 ADMIN

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Unit VIII Course Project University Case Study Congratulations! You have just become the safety manager for Podunk University. Your position is at the campus in Podunk, Colorado, and your predecessor left the job a year and a half ago. There has been nobody in the position during that interval. The commitment of the institution to safety is dubious at best, but you are looking forward to starting your new position and making a positive change. After introducing yourself to the secretary you share with a half dozen other, more senior, people, you decide to focus on hazardous material and hazardous waste issues since you just completed a great college course on those topics. You tour the campus and discover that the following departments and programs are yours to deal with:  The biology department has animal dissection, human dissection, a microbiology lab, and a medical laboratory education program that uses small quantities of a lot of chemicals.  The chemistry department has chemicals that have never been inventoried and a new forensics program (as in CSI, not in college debate).  The physics department has high-voltage equipment, lasers, and LEDs.  The English department has lots and lots of books and papers, as well as photocopiers.  The math department has lots of computers and whiteboards. BOS 3125, Hazardous Materials Management 4  The automotive technology department has everything pertaining to auto repair, including solvents, asbestos brake linings, pneumatic tools, waste oil, and cutting and grinding tools.  The Massive Arena is one of the original buildings on campus and has a variety of interesting problems, including asbestos insulation, and the building is undergoing a massive renovation. Respond to each of the following questions: 1. Where do you start? 2. Where should you focus your initial HazCom efforts? In what order do you tackle the rest of the departments? 3. What are the HazCom issues in the automotive technology department? 4. What are the hazardous waste issues in the automotive technology department? 5. What are the HazCom issues in the chemistry department? 6. What are the hazardous waste issues in the chemistry department? 7. With the Massive Arena renovation, who are the people to whom you need to communicate hazards? 8. What are your main concerns with the physics department? 9. What are the hazardous material/waste spill response issues for the university, and how should you prepare for them? 10. Is any HazCom training needed for the English and math departments? 11. What are some resources for finding out how to solve the HazCom issues? 12. You must choose technology or trainers to do the needed training. What are some issues to consider when selecting these? 13. Due to budget cuts, you have to do the training yourself, and you will use PowerPoint. What are some considerations when developing your PowerPoint Presentation? 14. How can you evaluate your training to ensure that it is accomplishing your goals? 15. One of the chemistry professors working with some of the automotive technology faculty members, invents a new nonflammable compound that will render obsolete the need for solvents to degrease auto parts. She wants to market the stuff. What needs to be done before it can be marketed, and who should do it? 16. The University decides to partner with the chemistry professor and market this new compound. Due to the lack of flammability, it is a great hit nationwide. They then decide to market it worldwide. What concerns need to be addressed? 17. It turns out that this wonderful new compound makes a really great explosion when used in conjunction with another chemical. As the University is manufacturing the compound in large quantities and storing it on the grounds, what concerns do you now have? What experts should you consult? 18. The biology department has been busy as well. The little microbiology lab is large now, and they are working with stronger pathogens. How would you determine the new hazard communication requirements and things that you should do beyond that minimum? After a tough five years, you have the Podunk University campus running smoothly. Everybody is trained, and your successor will not have nearly as much of a challenge as you did. Congratulations, and best wishes on your next challenge! Your submission must be a minimum of four pages double-spaced, not including the title and reference pages, and in APA format. Support your answers to the questions with appropriate references and in-text citations. Information about accessing the Blackboard Grading Rubric for this assignment is provided below. APA Guidelines CSU requires that students use the APA style for papers and projects. Therefore, the APA rules for formatting, quoting, paraphrasing, citing, and listing of sources are to be followed. A document titled “APA Guide” is available for you to download from the APA Guide link, found in the Learning Resources area of the myCSU Student Portal. It may also be accessed from the Student Resources link on the Course Menu. This document includes examples and sample papers

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DISRUPTIVE TECHNOLOGY / HYPERCOMPETITION

JUNE 3, 2015 ADMIN

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Select one of the topics for your discussion. Locate, read, and prepare a brief synopsis (3-4 paragraphs) of an article dealing with your selected topic. Be sure to cite your article.

1.) Disruptive technology and how disruptive technology impacts strategic planning

2.) Hypercompetition and how hypercompetition impact strategic planning

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BUSINESS STRATEGY

JUNE 3, 2015 ADMIN

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Grand Strategies

Distinguish between the following pairs of grand strategies:

1. Horizontal and vertical integration

2. Conglomerate and concentric diversification

3. Product development and innovation

4. Joint venture and strategic alliance

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