Isle of Man, Ramsgreave, Blackburn, Lancashire BB1 9BW, UK
Project Resourcing
Our pioneering and award winning Telecoms organisation are looking for a highly skilled Lead Technical Specialist. To support and develop our clients Mobile Circuit Switch & Value add Core infrastructure and provide technical support and assistance to all sections of the business responsible for providing and maintaining public mobile voice and data, together with fixed voice services, core network team, Network Operations Centre, Sales & Mobile Product team and Global Solutions team, our clients customers, equipment vendors and Interconnect partners.
Skills that you MUST HAVE:
Minimum of 3-5 years experience working on Circuit Switch core technologies with either Huawei MSS or Alcatel Lucent SDM
Huawei HCNP/HCIE, Microsoft MCSE
Huawei Msoftx3000/IGWB/UMG8900 U2000 (management platform)
Nokia - 8650SDM
Oracle - Tekelec Eagle STP/MNP
Palo Alto ( Firewall) PA2020/2050
Thorough knowledge of end to end' mobile CS architectures and technologies
Excellent in the operation of SMSC and SCP/USSD platform
Excellent networking skills
Strong diagnostic and troubleshooting skills
Highly competent in the use of network analyzer and monitoring tools
Duties and Responsibilities:
Undertake work at an advanced technical level on the Mobile Circuit switched Core infrastructure including soft Switches, MGW's and STP/MNP
Undertake work at an advanced level on HLR/HSS platform
Undertake work at an advanced technical level on the SCP/USSD/SMSC and voicemail platforms
Responsible for providing third line support responding principally to CS core/Value Add infrastructure service problems; where necessary co-ordinating with internal personnel or 3rd party suppliers to resolve issues.
Pro-actively monitor the performance of network and platforms and optimise performance to ensure the highest possible levels of network availability and customer product performance
Provide 3rd level support for customer service, NOC and associated technical teams to troubleshoot and resolve complex end to end' customer problems and issues, in accordance with service level agreements.
Design, implement and integrate in-domain solutions for the evolution of network platforms in accordance with tactical and strategic plans
Provide the technical lead position when dealing with issues which fall within their specific area of expertise.
Maintain and Complete change requests, evaluating and undertaking work that is classified as high risk and undertake high risk changes under the guidance and supervision of senior technical specialists
Update network and procedural documentation, conforming to procedural best practice guidelines relevant to their area of expertise
Provide technical assistance to Senior Engineers, Sales and Product Development teams for the development of new services and solutions, together with the associated support processes.
Interpret complex technical information communicate to both non-technical and technical personnel by both written and verbal means
Assist with the development of colleagues from all areas of the business who have responsibility for customer service in relation to the support and development of mobile services
Manage a diverse work load in accordance with the changing needs and demands of the business
Company overview:
To protect our client's identity we haven't disclosed the actual location, but it is within one of the British crown dependent islands of Jersey, Isle of Man or Guernsey.
There is a real work life balance at the heart of this well established organisation and they have won many awards for their company work ethics and environment as being a great place to work.
They have been Technology pioneers over the years and this very much continues today with their latest products and innovations.
You will often have the chance to work with many of the companies senior management team as they readily encourage new ideas and innovations from within the business.
Island life:
The island culture is fairly out doors focused, so there are often plenty of sporting activities throughout the year to watch or participate in.
The restaurants and local seafood and fresh produce have an outstanding reputation for quality on the island.
The island is also regarded as a very safe place to live as crime is very low.
The health care is similar to the UK NHS system and is very good.
If you needed to head back to the mainland, flights are less than an hour to most main UK City airports.
A subsistence allowance will also be provided of £1000 pm
If your interested in applying for this challenging, dynamic and rewarding contract position, then please enclose a covering letter highlighting your suitability along with your non PDF version of your CV. (WORD) is preferred and will allow us to process your application quicker.