Berkshire, UK
Hays Specialist Recruitment
Technical Consultant - Berkshire - Up to £32000
Your new company
Our Client is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors.
Your new role
The technical Services team provide customers with Technical installation services on all of the clients products from Server installation, software installs, Software upgrades, managed services and training for customers.
What you'll need to succeed
The Technical Consultants main duties will be to: Installation and configuration of operating systems on site at both the offices.
Installation and Upgrades of System Software and provide pre-sales Support at a Technical level for the Sales Team.
Provide 3rd Line Support to Support team.
The role is primarily located in our Berkshire office but there will be a lot of customer site visits to install software and carry out other Technical Consultancy tasks.
You will also be required to:
Provide pre-Sales Support at a Technical Level For the Sales Team, Design System Solutions to support the delivery of OneOffice, K8 and associated Products.
The Installation and Configuration of Windows, Linux, Unix and AIX Operating systems.
The Installation and Configuration of Oracle and SQL Server databases for the OneOffice product.
The Installation and Configuration of Servers, configuring the hardware, disk and then installing the operating system.
Setup and Configuration of Remote Connections and Firewalls for Customers.
Setup and Configuration of 3rd Party products including IBM WebSphere, Windows Domains, MS Exchange, Backups and Crystal Reports Server.
Provide 3rd Level Technical Support to the customers.
Continually and pro-actively acquire and retain knowledge of the clients products and systems and assist other Support personnel to do the same.
Proactively reviewing procedures for System installations ensuring that Best Practice is being followed.
Providing cover for the Support teams during peaks in workload.
Reviewing new technologies that are used within K8 and OneOffice and ensuring that the team are exposed to these and relevant training given.
Skills and Qualifications required:
A Computer Science degree, or degree with a large element of computing, or equivalent qualification.
An in-depth understanding of Unix/Linux and Windows operating systems.
An understanding of computer architecture, print systems, networks and databases.
Prior Implementation and Technical Consultancy experience.
The role may require travel. A valid passport and driving license are desirable.
What you'll get in return
A competitive salary of up to £32000 plus benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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