Nuren Group is a fast-growing regional Internet-based company, with presence in Malaysia, Singapore and Thailand. We manage a series of content & e-commerce portals that targets female audiences across South East Asia. Our product include Wedding.com.my, Motherhood.com.my, Nuren.sg, Mamahood.com.sg & Risawedding.com. We build visual content, community & commerce platform for female industry, bringing South East Asia bridal community and vendors together. We transform a traditional wedding & motherhood industry into a transparent & connected online network that allow our users to discover inspiration, find vendors and shop online. We are scaling our business to cater for regional expansion, and we welcome talent to join our growing family. We are scaling our business to cater for regional expansion, and we welcome talent to join our growing family. Read more about us: http://www.nurengroup.com/newsroom.html.
Deliver excellent customer & merchant service and manage the needs of merchants through a range of communication channel (phone, email, etc)
Follow up after sales services, ensure a smooth customer & merchant on boarding process.
Liaise, coordinate and follow up closely with all related departments to ensure customer expectations are met and all requests are completed as requested.
Work on ad hoc projects as may be required
Efficient with a ready to go attitude.
Able to multitask and be proactive.
Able to handle being under pressure.
Pleasant personality with the ability to communicate with all walks of life.