EXECUTIVE MANAGEMENT Information Technology, IT Operations, Network Engineering, IT Architecture Vice President Senior Director Executive Director Sr. Vice President Senior Architect PROFILE Exceptional record of success directing IT operations and engineering, including network infrastructure, telecom, and project management functions for both startup and established businesses. Proven ability to reduce expenses while streamlining workflow and improving systems performance. Excel at formulating technology solutions to support business goals. Adept at building and leading topperforming teams. Multiple certifications, including PMP, CISSP, ITILv3, and Six Sigma Green Belt. Excellent problem solving skills. Core Competencies Strategic Planning Budget Cost Control Change Management ProgramProject Management Service Continuity Datacenter Design Management Unified Communications Technical Training Process Improvement Reporting Virtualization Automation Relationship Management Risk Management Information Security Contract Negotiations Capacity Planning Vendor Relations ITIL Service Management SDLC Management Incident Management PROFESSIONAL EXPERIENCE BTEC Services, LLC, Charles Town, WV June 2014 Present Information Technologies and Telecommunications consulting Principal ConsultantSolutions Architect Specializing in Strategic Planning, ProgramProject Management, Network and Systems Engineering and Operations, Data Center Design and Management, Technical Training, Process Improvement, Information Security, Virtualization and Automation, ITILeTOM Service Management, SDLC lifecycle management. Lead Telecommunications and Data Center Design consultant for company deploying the worlds 1st Hybrid Global AllIP backbone comprised of a fully integrated satelliteterrestrial network, servicing high bandwidth and nextgeneration service needs of carriers, enterprises, and government agencies around the world. O3B NETWORKS LIMITED, Bristow, VA 2012 June 2014 Global satellite service provider delivering broadband connectivity to emerging countries. Director, Network Operations Engineering Oversees Network Operations Engineering team. Responsible for performance and availability of O3b Ground Segment network for IP and RF infrastructure, including global IP intersite WAN network, satellite ground systems monitoring and control, data gateways, and Improved quality and efficiency by implementing best practices, ITIL standards, and Enhanced Telecom Operations Model eTOM practices for service management. Service Design Management o Service catalog, Service Level, Availability, Capacity, Service Continuity, Security and supplier management Service Transition o Change, Asset, Configuration, Release and Deployment and Knowledge Management o Service evaluation, validation and testing Service Operation o Event, incident, problem, access management o Request fulfillment Continual service improvement o Service improvement and reporting Director, Network Operations The Director Network Operations has overall responsibility for the availability and performance of the currently baselined O3b Ground Segment network including the intersite network. The Director Network Operations performs the following functions Built complete Global Operations Group from ground up and designed service management architecture. Created policies, procedures, strategic and technology plans, and concept of operations for Startup Company. Manages overall operational network changes, contingency functions, forecasting, budgeting, reporting, issue investigation and resolution, supplier and maintenance agreements and services, and employee training. Establish global vendor relations and global network support plans, authorization of contingency procedures i.e. site switch, outage incident, etc. ICO GLOBAL COMMUNICATIONS, Reston, VA 2007 2012 Developer of advanced hybrid communications system combining satellite and terrestrial capabilities. Director, Network Systems, IT, Operations, Engineering Senior Network Architect Managed Network Operations, Field Services, and Network Systems Engineering. Administered budgets. Oversaw design, development, implementation, and operation of wired and wireless components, systems, and software. Directed procurement of hardware and software. Developed strategies and led optimization efforts. Supervised employees and contractors. Planned and managed comprehensive IT modernization program for 1.4B enterprise. Facilitated business expansion by designing and deploying voice, video, and data equipment, switches, routers, and other hardware for internet and mobile networks, and integrated networks with satellite and ATC segments. Enabled live video to user terminals by integrating VideooverIP multicast solution. Evaluated new technologies for potential implementation and integration into core architecture. DISCOVERY COMMUNICATIONS, Silver Spring, MD 2006 2007 Worlds Number One nonfiction media company, with subscribers in 220 countries. Manager, Network Planning Engineering Senior Network Architect Directed planning, design, and implementation of global network. Supervised technical and project teams. Administered 8M network infrastructure budget. Evaluated and recommended new technologies. Managed vendor relations and contract negotiations. Served as final network issue escalation point. Led network optimization efforts. Improved network performance and availability by implementing enhancements and redundancies. Reduced costs through effective negotiations with telecom and hardware vendors, for purchases and leases. Spearheaded critical change management initiatives in response to fluctuations in network asset availabilities. NETCONN SOLUTIONS, Hagerstown, MD 2005 2006 Provider of system integration services for government and defense agencies. Manager, Network Engineering Senior Systems Architect Program Manager for multiple Defense Information Systems Agency DISA network infrastructure projects, including securesecret and nonclassified initiatives. Worked closely with client on design, deployment, and management of technical solutions. Supervised team of 16 engineers. Designed, tested, and deployed IPv6 and distributed DMZ proxy solutions for computing services division of DISA. Analyzed and recommended vital network routing architecture changes for CENTCOMs operational network. STEVEN BIRRELL, Reston, VA 2004 2005 Independent network architecture consultant for government agencies and projects. Senior Network Design Engineer Architect Led research, testing, documentation, design, deployment, and process improvement initiatives for Dept. of Homeland Security Transportation Security Administration and Verizon. Supervised up to 8 seniorlevel network engineers. Authored updated network deployment procedures for Unisys field engineers. Improved network performance, reliability, and security at TSA airport sites by reengineering networks and deploying new digital video network at checkpoints and baggage handling areas. Facilitated the design, launch, and operation of nationwide valueadded MPLS and VPN services for Verizon. Also enabled provision of multiple service types across MPLS networks to satisfy Class of Service requirements. MCI formerly WorldCom, Ashburn, Virginia 2000 2004 Global business and residential communications company operating in more than 65 countries. Senior Internet Engineer Team Lead Designed, deployed, and administered data centers for Fortune 100 clients. Oversaw operation, configuration, and troubleshooting of routing protocols. Managed security issue resolution, load balancing, Fibrechannel storage, hardware, and development of advanced routing policies. Supervised 18 network engineers. Planned and led the implementation of more than 22 data centers, each providing connectivity for up to 2,000 customers. Successfully reengineered 2 crucial data centers, implementing new hardware and technologies. Improved networks by designing and deploying secure remote backup and other solutions to increase performance. Member of Summit Club and rated in WorldComs Top 100 Technical Experts in 2001. ADDITIONAL EXPERIENCE Principal Internetworking Engineer, COMPUTER SCIENCES CORP. CSC, Linthicum, MD 1999 2000 IT ManagerSr. Network Engineer, PLANNED SYSTEMS INTERNATIONAL, Columbia, MD 1998 1999 LANWAN Engineer II, UNISCRIBE PROFESSIONAL SERVICES, Columbia, MD 1997 1998 LANWAN Engineer, INTEGRA BUSINESS CENTERS, Allentown, PA 1997 1998 NOC Engineer IIHelp Desk Technician, CORNET INTERNATIONAL, Stroudsburg, PA 1996 1997 MILITARY BACKGROUND US Army Communications Specialist, PENNSYLVANIA NATIONAL GUARD, Allentown, PA 1996 1998 US Navy Communications Specialist, UNITED STATES NAVY, USOverseas 1990 1996 EDUCATION Master Certificate in ISIT Project Management, Villanova University Master Certificate in IT Service Management, Villanova University Associate in Information Technology, Allentown Business School, Allentown, PA CERTIFICATIONS TRAINING PMI Project Management Professional PMP ITIL v3 Six Sigma Green Belt Certified Information Systems Security Professional CISSP Cisco Certified Internetwork Professional MPLS CCIP Cisco Certified Design Professional CCDP Cisco Certified Network Professional CCNP Cisco Certified Network Associate Data Centers CCNA Juniper Networks Certified Internet Specialist JNCIS Microsoft Certified Systems Engineer MCSE Novell Certified Network Engineer CNE A Certification AFFILIATIONS Institute of Electrical and Electronics Engineers IEEE Project Management Institute PMI American Society For Quality ASQ International Information Systems Security Certification Consortium ISC2 TECHNICAL SKILLS MS Office, Project, servers, virtual machines, RF, satellite terrestrial communications hardware, routers, switches, firewalls, proxies, web accelerators, WAN accelerators, remote access, wireless systems, 3G4G, GMR, EVDOrevA, DVBSH, DVBS2, Windows, Unix, Linux, HF, UHF, VHF, SHF, EHF, IP, and others