Hey, all! We just wanted to give you a little heads up on what’s going on with the shipping on Mythic Legions 1.0.
Yes, we are still shipping both international and domestic packages to Kickstarter backers, and while you should get a shipping notice and tracking info once the packages ship, it seems like some of our backers aren’t getting those for some reason. We’ve contacted both FedEx and USPS and they said that the issue could be that the shipping emails could be going into the customers spam filter, and if that’s not the issue then they don’t know why some customers are getting the info while others are just having their packages show up at their doors without notice. We’re continuing to try to figure this out, but we only know as much as FedEx and USPS are able to tell us.
We want to apologize that the shipping of these figures is taking MUCH longer than we’d hoped. We understand completely that some of you must be very frustrated seeing other people already with these figures in hand while you’re still awaiting the arrival of yours. We’d hoped to have all of the Kickstarter backed orders shipped out before the end of last week, but that was not to be. “The best laid plans of mice and men go oft awry”… We started to pack and ship a large group of the international packages and have come across a big customs snafu that’s causing us to have to take much longer to process those orders than the domestic orders. Therefore it’s slowing down the whole process because we don’t want to seem like we’re playing favorites by shipping out all of the international orders after all of the domestic orders have shipped. We’ve even tried to make it seem even less this time like we’re playing favorites because we’re not shipping by backer number or the amount of the order. After all of the All-In sets and 16 piece sets were shipped to make room to work in the warehouse, all of the other orders being shipped are almost randomly selected.
All of that said, we’ll be shipping the last of the Kickstarter backed international orders out tomorrow (today if we can get them all wrapped up in time for the post office), and we’ve got a little more than 150 of the Kickstarter backed domestic orders left to ship. That means that if we don’t have any more issues with shipping labels or customer addresses, we should be able to have ALL of the Kickstarter backed orders (both domestic and international) shipped out by the end of this week. Please keep your fingers crossed for us. We’ll update again once they’ve all shipped.
That also means that the Store Horsemen pre-orders from spring 2015 should begin shipping next week, and then the Store Horsemen pre-orders from a month or so ago will begin shipping out right after those have all shipped.
Then, right on the heels of all of that stuff getting shipped out, we should have gotten in (or will be getting in soon after) the recent “birds” pre-orders and the Mythic Legions 1.5 pre-orders (minus the Trolls). Those will all begin shipping out to customers as soon as we have them all in stock if all of the Mythic Legions 1.0 stock has shipped by then.
Oh, and by the way, coming VERY soon… the first teaser images of Mythic Legions 1.75!! Keep your eyes peeled and your wallets ready… Pre-orders coming after all of Mythic Legions 1.0 have shipped.
-FOUR HORSEMEN-