Sorensonmedia.mojohelpdesk.com

Improving the efficiency of a small business is almost always a concern. The margin of error can be so small that any advantage that can be gained is important. Software called help desk could be the key for a small business to improve several aspects...

Every business needs the ability to focus – to target its time, energy and resources into one central goal. In the wrong hands, digital marketing tools are nothing more than an unproductive distractions from that primary goal. There are more tools available...

Written by: John Borillo It is that time of the year once again when people are making plans and are trying to change lives. Some are getting ready to take on the challenges that the year would bring them. It is that time of the year when you would...

Roy Atkinson has been around the customer service game for a while and seen the industry evolve to accommodate new customer behaviors, business trends, and technologies. We connected during a recent session of the #custserv Twitter chat (of which Roy...

Brad with his twin daughters, Jadyn and Jordyn. Brad says he works so hard to not only provide for his daughters, but to be a good example of working hard to follow your dreams. Ben:  Hi. This is Ben, the UK/European Director, here with Brad Bearden...