2013-01-03



Thank You For Your Support

SoftwareInsider.org generated almost 10 million page views in 2012 (see Figure 1).  This does not include syndication through Constellation Research, Forbes (discontinued in 2012), Enterprise Irregulars, Computerworld UK, and other great media partners.

Figure 1.  Software Insider Achieved 9.8M Page Views for 2012



Classic Posts Address The Key Fundamentals In The Disruptive Technology Shift

Four posts have made the all time favorite list and address the 5 consumer technology forces that influence enterprise software.



Monday’s Musings: How The Five Consumer Tech Macro Pillars Influence Enterprise Software Innovation

Research Report: The 18 Use Cases of Social CRM and The New Rules of Relationship Management

Tuesday’s Tip: Understanding the Many Flavors of Cloud Computing

Best Practices: Five Simple Rules for Social Business

2012 Top 40 Reflects A Broader Shift To Business Outcomes And Technology Adoption

Analyst Relations and the World of Influence - The top blog post of 2013 discussed the future of the industry analyst versus legacy analyst firms.

1. Event Report: IIAR UK Forum – The Future of the Industry Analyst (Legacy vs Disruptive)

Consumerization of Technology and The New C-Suite – The impact of technology on the C-suite has never been greater.  As business strategy relies more on technology, CMOs, CFOs, and other line of business heads can expect to work more closely with the CIOs and CTOs.

7.  Trends: The Battle For CMO Mind Share

13. Monday’s Musings: Why Are Innovative CIOs Betting Less On Cloud And Virtualization?

21. Monday’s Musings: Understand the Four Personas Of Disruptive Tech Adoption

22. Quark Summary: What CFO’s Need To Know About SaaS And Cloud Integration

25.Quark Summary: What Every CMO Needs To Know About The Five C’s of Customer Engagement

Data to Decisions- Big data took the market by storm in 2012.  2013 will be more about how to go from data to decisions as organizations hope to move from insight to decision management.

10. Monday’s Musings: Beyond The 3 V’s Of Big Data – Viscosity And Virality

11. Tuesday’s Tip: Why Context Matters – Forget Real Time, Achieve Right Time

19. Friday’s Features: Using Attensity 6.0 To Compare Customer Sentiment For United, Southwest Air, and Virgin America

20.Tuesday’s Tip: The Big Question In Big Data Is… What’s The Question?

36.  Vendor Events: Putting Big Data Streaming And Analytics To Work

38. Executive Profiles: Disruptive Tech Leaders In Social Business – Randy Guard, SAS Institute

39.  News Analysis: Tidemark Gains 24M in Series C Funding, Redpoint Ventures Leads Round

Digital Marketing Transformation- The shift to digital from analog has hit marketing.  How CMO’s move to support new digital marketing techniques focus on the technology and policies required for success.

7.  Trends: The Battle For CMO Mind Share

9. Monday’s Musings: The New Engagement Platform Drives The Shift From Transactions

11. Tuesday’s Tip: Why Context Matters – Forget Real Time, Achieve Right Time

12. Monday’s Musings: Seven Basic Privacy Rights Users Should Demand For Social Business

30.  Monday’s Musings: Why Customers and Prospects Expect Clearer Rules About Content Marketing

The Future of Work - Where you work, what you work on, when you work, and why you work are changing.  A key area has been social business and the impact on performance and getting work done.

9. Monday’s Musings: The New Engagement Platform Drives The Shift From Transactions

15. Monday’s Musings: Avoiding Social Media Fatigue Through Engagement

23.  News Analysis: The Implications Of Oracle’s Acquisition of Taleo

35.  Tuesday’s Tip: Dealing With The Real Problem In Social Business Adoption: The People

Matrix Commerce – A new paradigm has shifted around the buyer.  These buyer centric models drive the future of commerce as payment options, channels, demand signals, supply chains, frictionless enablers, and big data converge.

9. Monday’s Musings: The New Engagement Platform Drives The Shift From Transactions

11. Tuesday’s Tip: Why Context Matters – Forget Real Time, Achieve Right Time

25.Quark Summary: What Every CMO Needs To Know About The Five C’s of Customer Engagement

Next Generation Customer Experience – An overwhelming series of posts focused on transforming customer experiences.  This new world of customer experience is changing expectations and influencing customer interactions.

2. Best Practices: From First To Worst – Continental In A Post United World, Lessons Learned In Customer Experience

4. News Analysis: Kana Enters MidMarket With Trinicom Acquisition

8. Event Report: CRM Evolution 2012

9. Monday’s Musings: The New Engagement Platform Drives The Shift From Transactions

11. Tuesday’s Tip: Why Context Matters – Forget Real Time, Achieve Right Time

12. Monday’s Musings: Seven Basic Privacy Rights Users Should Demand For Social Business

14. News Analysis: Lithium Technologies Add $53M In Financing

15. Monday’s Musings: Avoiding Social Media Fatigue Through Engagement

16. Product Review: SAPs Recalls App – The Cross Over From Enterprise To Consumer Begins

19. Friday’s Features: Using Attensity 6.0 To Compare Customer Sentiment For United, Southwest Air, and Virgin America

24. Event Report: Lithium Network Conference 2012 (LINC)

25.Quark Summary: What Every CMO Needs To Know About The Five C’s of Customer Engagement

26. Event Report: Clarabridge Customer Connections 2012

29. News Analysis: Informatica Launches MDM 9.5

33.  Research Summary: Best Practices – Consolidated CRM Deployments Drive Paths To Modernization and Social CRM #SCRM

35.  Tuesday’s Tip: Dealing With The Real Problem In Social Business Adoption: The People

37.  News Analysis: IFS Acquires Metrix To Boost Mobility and Service Management

40. Event Report: Dreamforce X (#df12) Emergees As The South By Southwest (#SXSW) For  The Enterprise

Tech Optimization and Innovation – Saving money on the cost of technology ownership drove most of the top posts for 2013.

6. Quark Summary: Does SAP HANA Change Your Database Strategy For SAP Apps

13. Monday’s Musings: Why Are Innovative CIOs Betting Less On Cloud And Virtualization?

17. Tuesday’s Tip: Five Cloud/SaaS Contract Negotiation Tips For 2012

18. News Analysis: Usedsoft vs Oracle Ruling Opens Up Monopolistic Practices By Software Vendors

22. Quark Summary: What CFOs Need To Know About SaaS/Cloud Integration

27. Event Report: Pre-SapphireNow Questions Every Attendee Should Be Asking SAP

28. Research Summary: Three Simple Software Maintenance Strategies That Can Save You Millions

29. News Analysis: Informatica Launches MDM 9.5

31. News Analysis: Spinnaker Expands JD Edwards Support With Versytec Acquisition

33. Research Summary: Best Practices – Consolidated CRM Deployments Drive Paths To Modernization and Social CRM #SCRM

34. Tuesday’s Tip: Act Now To Leave The Door Open For SAP Third Party Maintenance Options

Technology Policy and Channels – The Washington Ideas Forum garnered the most interest along with consumer privacy.

3.  Event Report: Washington Ideas Forum Highlights America’s Current Challenges In Technology Policy

12. Monday’s Musings: Seven Basic Privacy Rights Users Should Demand For Social Business

32. Event Report: Microsoft Worldwide Partner Conference 2012 #WPC12

Mergers and Acquisitions – Kana, Oracle and IFS acquisitions raised the most interest in 2012.

4. News Analysis: Kana Enters MidMarket With Trinicom Acquisition

23.  News Analysis: The Implications Of Oracle’s Acquisition of Taleo

37.  News Analysis: IFS Acquires Metrix To Boost Mobility and Service Management

Executive Profiles – Brad Smith of Intuit and Randy Guard of SAS Institute took top slots in these profiles on Cloud Computing and Social Business.

5. Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Brad Smith, Intuit

38. Executive Profiles: Disruptive Tech Leaders In Social Business – Randy Guard, SAS Institute

Your POV.

What was your favorite post of 2012?  Are you ready for 2013? Submit for the 2013 SuperNova Awards at SuperNovaAwards (at) ConstellationRG (dot) com

Add your comments to the blog or send us a comment at R (at) SoftwareInsider (dot) org or R (at) ConstellationRG (dot) com

Please let us know if you need help with developing your disruptive technology adoption strategy.

Disclosures

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2013 R Wang and Insider Associates, LLC All rights reserved.

Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

The post Monday’s Musings: Trends In The Top Software Insider Posts of 2012 (#softwareinsider) appeared first on A Software Insider's Point of View.

Show more