2017-01-09

How to Get Consumers to Shop Small? Have No Sales Tax



When Small Business Saturday  got started in 2010, it was a wonderful effort on asking the consumer at least one day a year to shop “small”. In the early years, American Express even went as far to give a $25 incentive to the consumer.

But, why shouldn’t we give an incentive every day of the year for consumers to shop at small businesses ?

This is exactly what they do in South Africa. When I was visiting this past year, I noticed that some stores collected a 14% sales tax (called a VAT) https://en.wikipedia.org/wiki/Value-added_tax while others did not. When I inquired why, they said that in their country if a small business is under $1M Rand (about  –$730K in sales per year), then they were exempt from collected sales tax as an incentive for consumers to shop with them!

I propose this to be implemented in the United States for all small businesses under $500K in annual sales. This could help over 75% of the small companies.

Think about how this would work in practice. For many small businesses, if they did not have to collect sales tax, then they automatically would have a price advantage of whatever their state tax was. (In California for example, it’s 7.25%). This might get the average consumer to think twice about buying from a big box retailer like Amazon and look to source it from a small business where they did not have to pay sales tax. What the state government would lose in revenue could be made up by collecting income tax from the increased profits from these companies directly or profit that would flow through their shareholders personal tax returns. It would also help these small businesses to grow and employ more people that would pay increased income tax.

If we are going to grow our economy and GDP beyond the average 2.5% a year, we need to implement radical changes like this on how consumers buy products. This is one place to start.

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Barry Moltz gets business owners unstuck by unlocking their long forgotten potential. With decades of entrepreneurial experience in his own business ventures, he has discovered the formula to get stuck business owners and increasing their sales. Barry has founded and run small businesses with a great deal of success and failure for more than 20 years. After successfully selling his last operating business, Barry founded an angel investor group, an angel fund, and is a former advisory member of the board of the Angel Capital Education Foundation. His first book, “You Need to Be A Little Crazy: The Truth about Starting and Growing Your Business” describes the ups and downs and emotional trials of running a business. His second book, “Bounce! Failure, Resiliency and the Confidence to Achieve Your Next Great Success”, shows what it takes to come back and develop true business confidence. His third book, “BAM! Delivering Customer Service in a Self-Service World” shows how customer service is the new marketing. His fourth book, “Small Town Rules: How Small Business and Big Brands can Profit in a Connected Economy” shows how when every customer can talk to every other customer, it’s like living in a small town: Your reputation is everything! His fifth book, “How to Get Unstuck: 25 Ways to Get Your Business Growing Again” helps every small business owners move their company to the next level. Barry is a nationally recognized speaker on small business who has given hundreds of presentations to audiences ranging in size from 20 to 20,000. As a member of the Entrepreneurship Hall of Fame, he has appeared on many TV and radio programs such as CNBC’s The Big Idea, and MSNBC’s Your Business. He hosts his own radio show on AM560, and writes for American Express and Forbes.

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