Provides technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. May assist in the development of responses to customer requests and proposals as required. Applicable markets: Enterprise, Commercial, Partner, Specialist/Practice
Principal Duties and Responsibilities
Performs a support role in District Sales and Services Leadership Meetings.
Presents and markets the design and value of proposed EMC solution and business case to customers, prospects and EMC management.
Possesses detailed product/technology/industry knowledge.
Knowledge of job associated software and applications. EMC Proven
Professional Certification desired.
Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans. Leverages knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions, and train the account team.
Executes technical sales calls
Configures and documents EMC software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.
Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
Desired Skills and Experience
Experience building mission critical storage architectures and infrastructure that meet or exceed customer requirements
Candidates responsibilities should include involvement with the following activities:
– Technology assessments, evaluations and recommendation
– Project Planning and Budgeting
– Data Center Migration and/or Consolidation
– Change Control and Problem Resolution processes
Disk Based
Pre-Sales skills with the different vendors disk offerings (HDS, IBM, EMC, STK)
Knowledge of Replication SW and HW. (RDF, PPRC, XRC, Global Mirror, HUR)
SSD, Flash, different drive technologies and which workload profiles go with which technology
Excellent presentation skills in front of all levels of IT, from Ops, 1st line mgr, C, D V level mgrs
General knowledge of MF DASD tools. (RMF, GTF, SMF, etc)
General knowledge of all SMS, HSM, DFP, DFDSS, ICKDSF products.
FICON and ESCON knowledge preferred
I/O Gen process familiarity
Prior SE experience at one of the main vendors (STK, IBM, EMC, HDS, Amdahl), a plus
Tape
Prior work experience at a Tape Vendor a plus (STK or IBM) 2+ years
Knowledge of different tape solutions from various vendors (IBM, HDS, STK, EMC, DD, bustech, CA-Vtape, TMM, etc)
Prior work experience in the tape area preferred
Understanding of MF backup applications. (DFDSS, FDR, HSM, etc)
Tape performance and tuning preferred
Experience with tape replication preferred
Disaster Recovery knowledge preferred
Ability to present to all levels of IT from Ops to C, D, V level mgmt (Strong presentation skills)
Ability to articulate complex Tape solution so customer can understand
Knowledge of Tape encryption preferred
Ability to find tape bottlenecks preferred
Ability to understand tape alternative solutions (pros and cons)
Previous RFP response knowledge preferred
BRS
Focused on supporting customer initiatives in the Backup and DR markets.
Knowledge of Ethernet, TCP/IP, Fibre Channel, ATM, FCoE architecture.
Knowledge of VTL, NDMP, CIFS and NFS storage protocols
Knowledge of VMWare use cases and productivity applications
Knowledge of UNIX and/or Linux knowledge including system administration, network administration, debugging and troubleshooting is desirable.
Can present on the product and deliver the value proposition.
Technical concepts needed to understand value/benefit of product
A minimum of 3 years of domain experience in the Backup and DR industry as an architect, systems engineer, or delivery engineer
Specialized Knowledge in one or more of the following BRS Core Products: Data Domain, Avamar, NetWorker, EMC Disk Library (EDL), Disk Library for Mainframe (DLM), Data Protection Advisor (DPA)
Specialized Knowledge in one or more of the following Backup and DR applications: Netbackup w/ OST, TSM, CommVault, Backupexec
Virtualization
Focused on supporting customer initiatives in the Virtualization, Network Convergence, and Cloud Enablement markets.
Knowledge of networking media, protocols and vendor portfolios.
Technical knowledge of multiple server architectures, distributed systems and platform operating systems.
Familiar with VMWare portfolio, Microsoft Hyper-V , and Citrix virtualization architectures.
Experience with designing, building, installing, configuring and supporting multi-terabyte information infrastructure for ESX server deployment and migration of conventional systems into virtualization.
Some evidence of the ability to evaluate, recommend, and select data application specific cloud design concepts, including Microsoft, Oracle, SAP, vBlock architecture and meta data management tools.
Experience with data architecting, data migration, large-scale data modeling, and business requirements gathering/analysis for virtualization.
About the company
EMC provides the technologies and tools that can help you release the power of your information. We can help you design, build, and manage flexible, scalable, and secure information infrastructures. And with these infrastructures, you’ll be able to intelligently and efficiently store, protect, and manage your information so that it can be made accessible, searchable, shareable, and, ultimately, actionable.
We believe that information is a business’s most important asset. Ideas—and the people who come up with them—are the only real differentiator. Our promise is to help you take that differentiator as far as possible. We will deliver on this promise by helping organizations of all sizes manage more information more effectively than ever before. We will provide solutions that meet and exceed your most demanding business and IT challenges. We will bring your information to life.
Address
Room 903, 9/F.East, TianAn Innovation & Hi-tech Plaza Phase 2, TianAn Cyberpark, Futian, Shenzhen, 518040, China
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