Issue:
When performing any type of search whether that be from the Enterprise Search Center or from Query Rules to test a query, the page results in an error.
Error on Manage Query Rules and Enterprise Search pages: Search has encountered a problem that prevents results from being returned.
Farm background:
New environment being stood up.
All servers are running Windows Server 2012 R2 with 24GB RAM
The database servers 2 running MS SQL Server 2012 R2 with 32 GB ram
We are using windows authentication as well as ADFS. All user UPN's have been updated in Active Directory to the domain UPN.
SSL is implemented using standard port 443.
Topology:
2 WFEs
--Search Query Processing Component
--Search Admin Component
3 Application Servers
--Search Crawler Component
--Search Content Processing Component
--Search Analytics Processing
--Search Index Partition
2 DBs
Non-SP Servers:
1 Office Web Apps
1 ADFS
1 Workflows
1 proxy
Search does crawl successfully and there are approximately 400k items in the index. Seems to be related only to the Query Process.
ULS log shows:
Name=Request (POST:https://thehive.xxxx.org:443/search/_vti_bin/client.svc/ProcessQuery) b613bb9c-fc4a-a020-6d41-0a96138145fb
TranslationExport has started b613bb9c-bc4e-a020-6d41-04133823d269
**Unable to write service call usage entry.** b613bb9c-fc4a-a020-6d41-0a96138145fb
I can manually access the endpoints in the browser. We have tried using the setup/admin account, farm account, local administrators and domain administrator accounts. Same results. I granted each of those same users access to the Search Service Application with Full Control. Have rebuilt the Search Service a dozen times or so. I've checked IIS to ensure that the endpoints were there on both WFE's and they were with security accounts provided access.