Roger's Plumbing has received an A+ rating from the Better Business Bureau. This is a great achievement because of its relation to how a company treats all of its clients. The Better Business Bureau grades businesses depending on many different factors. One of the most important ones is how the company resolves disputes of unfavorable work. Another factor is the type of business that is being run. If, through the research done by the Better Business Bureau, it is found that the business is illegitimate in any way, they will reduce the rating of the company. The length of time the business is ran is another way the BBB decides the rating of a company. They also use the transparency of the business to decide what rating the company receives. If a business fails to honor their commitments, the Better Business Bureau rating could be affected. If there are any problems with the licensing, or noncompliance with governmental codes, the business could also lose points in the rating system. Another way that the BBB rates businesses is by checking the facts relayed through advertising. If any problems are uncovered, the rating of the business decreases.