2012-05-26

Please click here to live chat, download the tech brief and learn more about PortalGuard: pg.portalguard.com Please see the other part of the video here: www.youtube.com Most studies show the cost of pass-word resets can range from -75 per incident and make up around 30+% of Help Desk calls. This provides ample reason and demand for password reset and recovery tools which empower the user. By allowing users to self-service their own ac-count and password management needs, organizations can effectively offer 24/7 access and maintain productivity. How will roaming users change their password remotely or how will a forgotten password be recovered on a laptop with an encrypted hard drive. These requirements determining your budget and current Help Desk costs without a solution in place will allow you to forecast your ROI and further narrow down the vendor selection. The evolution of self-service password reset and whether the vendors you are evaluating are keeping pace. Entry point solutions are now expected to go beyond simple password resets to accept multiple scenarios which may include disconnected users, auditing and leveraging devices such as mobile phones. True success of a self-service password management solution will be measured by the users’ satisfaction and an overall reduction in the frequency of their calls to the Help Desk for support. Self-service password reset is the process a user initiates to prove their identity with the end goal of resetting their …

Please click here to live chat, download the tech brief and learn more about PortalGuard: pg.portalguard.com Please see the other part of the video here: www.youtube.com Most studies show the cost of pass-word resets can range from -75 per incident and make up around 30+% of Help Desk calls. This provides ample reason and demand for password reset and recovery tools which empower the user. By allowing users to self-service their own ac-count and password management needs, organizations can effectively offer 24/7 access and maintain productivity. How will roaming users change their password remotely or how will a forgotten password be recovered on a laptop with an encrypted hard drive. These requirements determining your budget and current Help Desk costs without a solution in place will allow you to forecast your ROI and further narrow down the vendor selection. The evolution of self-service password reset and whether the vendors you are evaluating are keeping pace. Entry point solutions are now expected to go beyond simple password resets to accept multiple scenarios which may include disconnected users, auditing and leveraging devices such as mobile phones. True success of a self-service password management solution will be measured by the users' satisfaction and an overall reduction in the frequency of their calls to the Help Desk for support. Self-service password reset is the process a user initiates to prove their identity with the end goal of resetting their ...

Please click here to live chat, download the tech brief and learn more about PortalGuard: pg.portalguard.com Please see the other part of the video here: www.youtube.com Most studies show the cost of pass-word resets can range from -75 per incident and make up around 30+% of Help Desk calls. This provides ample reason and demand for password reset and recovery tools which empower the user. By allowing users to self-service their own ac-count and password management needs, organizations can effectively offer 24/7 access and maintain productivity. How will roaming users change their password remotely or how will a forgotten password be recovered on a laptop with an encrypted hard drive. These requirements determining your budget and current Help Desk costs without a solution in place will allow you to forecast your ROI and further narrow down the vendor selection. The evolution of self-service password reset and whether the vendors you are evaluating are keeping pace. Entry point solutions are now expected to go beyond simple password resets to accept multiple scenarios which may include disconnected users, auditing and leveraging devices such as mobile phones. True success of a self-service password management solution will be measured by the users' satisfaction and an overall reduction in the frequency of their calls to the Help Desk for support. Self-service password reset is the process a user initiates to prove their identity with the end goal of resetting their ...

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