How time flies!
We're in our 9th year now ... yes, Scrap-n-Crop.com is nine years old.
And believe it or not a huge number of our supporters from our hey days are still with us ... that means, you too have been crafting for 9 years or more.
January tends to be the most anticipated month of the year for us and our supporters alike … with questions such as how are things going to change. This year and the coming year has been challenging to all businesses. The US Dollar has sky-rocketed to a high of RM3.63 from RM3.18 (a whopping 15% higher) when we started out in January 2014. And as usual Scrap-n-Crop tries our very hard to maintain prices despite the higher cost of goods.
Good news is, Scrap-n-Crop.com has revamped our Loyalty Discount Programme - thanks to your feedback - for a way way better system.
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SnC's LOYALTY DISCOUNT PROGRAMME
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It's now a POINT SYSTEM for every purchase made online and offline.
how is the point system better?
Nothing beats a BETTER DEAL...
1. Earn Points and Get REWARDED right from the beginning
With the new point system, you don't need to accumulate purchases to RM800 to be rewarded the Loyalty Discounts, coz you earn your rewards right from the very beginning.
2. Earn points even on discounted goods
Yes you heard us right! With the new point system you earn points even on deeply discounted products at Scrap-n-Crop! This means you get discounts upon discounts!!! Isn't it rewarding?
4. Earn points on classes
The classes you attend in Scrap-n-Crop is previously excluded from loyalty points and discounting! But now, you earn points even on classes taken at Scrap-n-Crop. Again, additional discounts applies to the classes as well!
5. No maintenance of purchases needed
In the past, you had to maintain purchases on a monthly basis to keep your loyalty discounts. Now, you don't have to! Every purchase whether once a year or every month will entitle you to loyalty points.
6. Everyone starts with some points
NEW SUPPORTER?
Don't worry. Every new sign up will entitle you to 100 bonus points as a start up.
EXISTING SUPPORTERS?
We have carried forward your previous points entitlement.
7. Participate and earn some points
Submit online reviews and earn 50 points for every review.
8. Stay in touch and get rewarded FREE points
Subscribe to our Facebook page, newsletters and blog for occasional announcements on double points day, free points giveaway etc.
9. Refunds will be in points
Many of you have problems with banking in the right amount and the credit balance is deducted manually in your following order. Often either party might forget to deduct the amount as it is a manual process. But with points, you can now get your refunds credited right away in terms of points in your account.
8. Your points NEVER expire
Unlike the previous "reset" every year, this time you can keep your points for as long as you want. They NEVER expire. You can even pass your points to your friends if you are in a "giving" mood! No need to share accounts to maintain your required purchases!!!
how does the point system work?
Every RM1 of purchase entitles you to 1 reward point even for discounted products.
Points earned can be used to rebate your following purchases, rebate free items or to attend classes.
Every 20 points is worth RM1.00.
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SCRAP.ABODE OPEN DAYS
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The Scrap.Abode (warehouse) will continue with OPEN DAYS held twice a month (normally one Saturday and one Sunday).
During the OPEN DAYS customers can walk in and purchase, or collect their online purchases. Classes, craft parties, demos, make + take sessions and get togethers will be held at the Scrap.Abode.
JANUARY 2015 OPEN DAYS
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Scrap-n-Crop.com will be hosting only 2 Open Days this month.
So be sure to mark your calendar and not miss it!!!
11th January 2013
{Sunday 3:00 - 5:00 pm}
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24th January 2013
{Saturday 3:00 - 5:00 pm}
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RED DOT SALE continues ...
50% off all items with a red sticker
@ our Scrap.Abode (warehouse) during the Open Days ...
as you might have heard, we add more items with each Open Day.
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2015 ARTIST CALL
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As usual, we welcome any talented ladies (and guys) who loves crafting to join us as:
Featured Artist*
Design Team Members
Crop.Arty Leads
and even back-end programming for our website, blog and various social media platforms.
Contact us with your CV, blog/portfolio link to admin@scrap-n-crop.com
* besides being famous (ahem), it earns you SnC Discount Points too
For those that are shy and just starting out, well share your creations with Scrap-n-Crop.com by mentioning/ tagging Scrap-n-Crop.com's Facebook page in your Facebook uploads or #scrapncrop on Instagram
The more linked you are with us, the higher your chances are in being included in FREE creativity sessions, FREE-bies, SnC Discount Points, contests and giveaways ...
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SnC's PAYMENT MODE
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Scrap-n-Crop.com continues to prefer bank in transfers to either our Maybank or RHB Bank.
The account numbers will be provided in the Order Processed email sent after we have checked your orders. At the moment we are unable to refund payments made using this method. However refunds will be made in terms of points credited.
Credit Card payments are accepted via our PAYPAL account. This will remain an automated process if customers choose to pay via PAYPAL upon checking out.
Physical credit card payments can only be made for walk in customers at the Scrap.Abode.
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SnC's SHIPPING
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Although courier rates are all increasing this year, Scrap-n-Crop.com is currently maintaining the subsidised shipping costs for all our customers.
Shipping starts at RM7.00 for all Peninsular Malaysia customers.
FREE shipping will be provided (for the 1st kg in Peninsular Malaysia and for the first 250gm in East Malaysia) for regular priced purchases of RM250.00 and above.
Scrap-n-Crop.com will continue with the PREMIUM SHIPPING Services to our supporters in Penang, Johor Bahru and around the Klang Valley … with gradual expansion to other major cities as we go along.
Some of the Premium Delivery Services Features are:
ONE
Customers able to receive parcels at their time convenience - 365 days a year (including public holidays)***, and anytime between 8am - 9pm. Customers can choose between four delivery time zones and should they miss the delivery truck, they can contact the delivery agent directly and rearrange at their own convenient time.
TWO
Real time tracking of their deliveries will be provided if customers choose this shipping method.
THREE
Packages are now insured up to the amount of RM4,000 versus RM100 using other conventional courier services.
FOUR
Payment via credit card or cash upon delivery to customers are available at a small service fee.
*** Subject to Scrap-n-Crop.com's availability to process the shipments during the holidays.
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SHIPPING CUT-OFF TIME
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Scrap-n-Crop.com's cut off times for your orders to be processed on the same day is 5pm.
Our cut off times for payment to ensure delivery the following day is by 10pm.
This means, if you need your orders within 48 hours, check out before 5pm, and when your invoice comes in at around 8-9pm, make your payment immediately.
Kindly ensure that all orders are process and paid 48 hours before a Public Holiday to ensure your shipment is not disrupted.
Most importantly, please remember to e-mail us your payment receipt as our bank statements do not indicate any details apart from the amount banked in.
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