2017-03-15

10 Years of Lightroom Help Desk Advice

On Feb 19th, 2017 Lightroom celebrated it’s 10th anniversary, which also happens to be the

day I celebrated 10 years of providing Lightroom Help Desk support. Huzzah! I’ve had the honor

and pleasure of helping a lot of people in that time, and I owe that all to Scott. Being invited

back for a second guest post here is a privilege, and I figured it was the perfect opportunity

to share back some of the most important (and hopefully useful) Help Desk advice I’ve given in

that time. Here are the top 10 things every Lightroom user should know*:

*Disclaimer, these tips are intended to be helpful, but don’t just do them without

understanding all of what is involved. If you have any questions feel free to reach out to me

directly before you act, and I can help you with your specific situation.

1. Set Your Default Catalog

The most important thing every Lightroom user needs to know is where your Lightroom catalog

is located on your system. Even if you think you know, it’s worth taking a moment to make sure

(you’d be surprised how many people find it is not where they expect). With Lightroom open,

go to Lightroom > Catalog Settings > General (Win: Edit > Catalog Settings >

General), and note the name of the catalog and the path to where it is located. Is it where you

expected? If so, great! If not, here’s how you can move it to a new location:



Click the Show button on the General tab of the Catalog Settings to open the folder

containing your catalog in your file browser.

Quit Lightroom. If prompted to backup, click skip for now.

Copy the folder containing the Lightroom catalog (.LRCAT) and its associated preview

caches to the location you want it to be stored (pick a locally connected internal or external

drive).

Once the copy operation is complete, double-click the catalog file to open it back

into Lightroom. This way you can make sure all is working fine, and the new location will be

included in the preferences.

Now, whether you moved your catalog or not, this next step is important. I highly recommend

that you manually configure this catalog to be the Default catalog (in other words, don’t use

Load most recent catalog). To do this, go to Lightroom > Preferences > General (WIN: Edit

> Preferences > General), and set the When starting up use this catalog option to the

specific catalog you just opened.



Remember, if you moved your catalog to a new location, don’t forget to go back and remove

the original folder containing your old catalog. Having a good backup in place is good idea too

(which I’ll cover in a bit).

2. Know Where Your Photos are Located

It is equally important for all Lightroom users to know how to find exactly where a given folder

or photo resides on your drive from inside Lightroom. There are a few ways to identify where

your folders and photos exist on your drive. The easiest is the good old right-click contextual

menu. Go ahead and right-click any folder in the Folders panel and choose the Show in Finder

(WIN: Show in Explorer) menu. This will open your file browser right to that folder and show

you where it exists on your drive.

Similarly, you can right-click any photo and access that same Show in menu to take you right to

that photo in your file browser. You don’t have to go that far to find that information though. If

you just hover your cursor over a folder you should see its path revealed in a tooltip popup. So

take a moment to make sure you know exactly where all of your photos are located on your

drive.

If they’re not where you want them, then let’s look at how to move them.

3. Know How to Use Lightroom to Move Photos and Folders

Now that you know where your photos are located it is in your best interest to use Lightroom to

move them if you need to put them somewhere else (with one exception that I’ll cover in tip 5).

Moving photos between folders or moving entire folders is as easy as drag and drop. By using

Lightroom to do the moving it not only moves the photos to the new location, but it also keeps

the catalog up to date with where the photos can be found. You see, Lightroom stores the

complete path to each photo in the catalog, and if anything in that path changes outside of

Lightroom you end up with a situation where Lightroom tells you that your photos are offline or

missing (here’s a link to an article I wrote on how to reconnect missing

photos). This is easily avoided by doing the moving inside of Lightroom.

So to move a group of photos (or even just a single photo) from one folder to another try this:

In the Folders panel, select the folder containing the photos you want to move.

Press G to jump to Grid view.

Select the photo(s) you want to move, and drag/drop them on the folder you want

them to be moved into. The destination folder will highlight in blue to signal it is the target of

the drop.

Lightroom will then do the moving, and update the catalog accordingly. You do need to have a

destination folder already showing in the Folders panel to complete the move, so let’s look at

how to add a folder next.

4. Keep All Photo Folders Within a Single Parent Folder

I have found it incredibly useful to always keep all my photo folders within a single parent

folder on each drive I use to store photos. The reason is that it makes my life so much simpler if

I ever need to move the entire photo library on that drive, or if I need to reconnect the catalog

to the photo library in the case of a primary drive failure/loss.

In typical Lightroom fashion there are a couple of ways to create new folders. To start, you can

go to the Library menu and choose New Folder, or click the plus sign at the top of the Folders

panel and choose Add Folder to launch the Choose or Create New Folder dialog. From here you

can either choose an existing folder you may have created in your file browser or you can

create a brand-new folder. For example, let’s say I want to add a new drive to my catalog and

want to select/create a folder on it:

Connect drive.

Go to Library > New Folder, to open the dialog for finding and creating a new

folder at the location of your choosing.

Create a new folder or select an existing folder. In my case, I had previously created

a folder on this drive in Finder.

Note, my screen capture shows the dialog on a Mac, but on Windows you’d get a

Windows dialog. This is one of the few visual differences in Lightroom due to the operating

systems.

That drive and folder will now appear in my Folders panel. I can drag and drop photos or folders

into that folder from anywhere else in my catalog.

Another common scenario is the need to create sub-folders within existing folders to help with

your organizational needs. This process works in a similar fashion, but you start by selecting the

parent folder you want to create the subfolder within.

Select the folder you want to create the subfolder within.

Right-click to open the contextual menu and choose Create Folder Inside

“foldername.” This opens a smaller Create Folder dialog box where you can give the subfolder a

name and click Create to complete the process. The subfolder will then appear in the Folders

panel. These folders are ready for me to add photos, and even new folders as my organizational

needs demand.

Now that I have a parent folder, and a subfolder within it, I can move folders from another

drive into this drive by dragging and dropping on my new folder.

5. Know How to Move Your Photo Library to a New Drive

This is useful if you are wanting to move your entire photo Library from an internal drive to an

external drive, or if you are running out of space on one drive and want to move to a new larger

drive. Now, you could use Lightroom to move the folders as I just did in the previous tip, but I

don’t recommend doing that when your entire library is at stake. Using a move command is

risky, because if anything goes wrong in the middle of the transfer you could lose data. I prefer

a technique that involves copying the folders to the new drive outside of Lightroom, updating

Lightroom to this change, and then later manually deleting the files from the original location.

Here’s how:

Open Finder (WIN: Explorer).

Copy the entire folder structure (as-is without changing the structure) to the other

drive.

Open Lightroom.

Once the copy operation is complete, right-click/ctrl-click the top-most-level folder

in the Folders panel and choose Update Folder Location.

In the resulting dialog box, navigate to and select that same top-most-level folder in

the new drive (the one you just copied over there).

Lightroom will update the catalog to point to the folder in the new location (and everything

inside of that folder). If you have all your folders/photos in a single parent folder then you are

done, but if there are additional folders at the same level as that top folder you just need to

repeat steps 4 and 5 with those folders. Give it a test run to make sure everything is as it should

be before removing the originals. Again, having a good backup in place before you do this is

always a good idea.

6. Know How to Back Up Your Catalog

On the subject of backing up, there is a lot to say about backup strategies in general, but in the

context of Lightroom catalogs I simply want to address the built-in functionality Lightroom

provides. On the Catalog Settings dialog (see first tip) there is a place at the bottom where you

can configure Lightroom to create a duplicate copy of the catalog at some interval of time. This

is a set-it-and-forget-it type of feature, and its sole purpose is to create an exact duplicate of

your working catalog file in a location of your choosing (no photos are included in this backup).

I will assume you already have some sort of full system backup running that regularly backs up

all your important files, and so you may wonder if you really need this option running too.

Based on the experience of helping people with Lightroom problems over the years I feel that it

is in your best interests to take advantage of this built-in functionality. Sure, it may be

redundant, but it is free, it is easy, and it may just one day make you weep with gratitude. I set

mine to run every time I quit Lightroom, which make Lightroom throw up this prompt every

time I exit.

It is only in this prompt that I can choose where I want my backup copy to be saved by clicking

the Choose button and selecting a location. I recommend that you choose a different drive than

the drive where your working catalog is stored. In my case, my laptop has a single internal

drive, so I direct the backup to be saved to my Dropbox folder, which is automatically synced

with the cloud and my other computers. I also take this opportunity to check the boxes for

testing integrity and optimizing the catalog. Now, just because it prompts me each time doesn’t

mean I backup every time. There is a Skip button that I use when I’m in a hurry and just want to

quit.

I try to create a backup at least once a week or after I’ve done a whole lot of work. Each time

this function runs it saves a copy of your catalog to the folder you chose. Lightroom does not

overwrite existing backup copies. As a result you end up with a folder of iterative copies of your

catalog. This can be very handy for recovering from self-inflicted problems or from the rare case

of catalog file corruption.

7. Know How to Restore From Your Backup

Since a backup copy of the catalog is an exact duplicate of your working catalog at the time the

backup was created all you must do to restore from the backup is the following:

Close Lightroom (if open).

Open the Lightroom folder containing your working catalog file in Finder/Windows

Explorer.

Move the “bad” catalog file out of that folder to another location for

safekeeping.

Move the latest/greatest “good” backup catalog copy into the Lightroom folder to

replace the bad one. Starting with Lightroom 6/CC 2015 the backup copy is also compressed

into a zip file to reduce file size (and keep people from accidentally opening a backup copy), so

you may need to unzip the backup before you can move it into the Lightroom folder.

Once placed in the Lightroom folder, double-click the catalog file to open it into

Lightroom and take it for a test drive.

The backup copy of the catalog has the same name as your working catalog, so you should be

good to go. It will only contain all the work up until the moment you made that backup copy, so

backup frequently. If restoring from the backup solved your problem, don’t forget to delete the

“bad” catalog that you moved out earlier.

8. Mange those Backup Copies

The only downside to running the catalog backup function (aside from the time it takes to run)

is that Lightroom will keep putting new copies of the catalog into that folder until the drive is

full. The management of the backup folder falls on us. Since we only value the most recent

version(s) of the backup copies I periodically go into that folder and delete all but the most

recent 2 or 3. Note that Lightroom doesn’t backup the preview caches because those can

automatically be regenerated if lost. I’ve seen people regain hundreds of gigabytes of free

space after clearing out old backup copies.

9. Know How to Rename Your Catalog

I often hear from people who are using the most up to date version of Lightroom, but have a

catalog file named with an older version of Lightroom and it may also have some other

numbers in it, such as Lightroom 5 Catalog-2. They wonder if this is a problem, and they want to

know how to rename the catalog. First, it is not a problem at all. You can call your catalog file

anything you want to call it. Lightroom doesn’t care. However, if you want to rename it to

something that makes more sense to you, here’s how:

With Lightroom closed, go to the folder where the catalog resides using your

operating system’s file browser; Finder on Mac, and Windows Explorer on WIN.

Using your file browser you can rename the catalog file, but keep the file extension

the same (.LRCAT). Then rename the Preview cache and Smart Preview cache (if applicable) the

same way, but retain the word Previews and Smart Previews in the name along with the

original file extension.

So, for example if your catalog and preview cache was named:

Lightroom 5 Catalog-2.lrcat

Lightroom 5 Catalog-2 Previews.lrdata

And you wanted to change it to “Lightroom Catalog,” you would end up with:

Lightroom Catalog.lrcat

Lightroom Catalog Previews.lrdata

Once renamed, double-click the catalog file to open it into Lightroom. Now you can give it a

quick test drive to make sure all is well, and this writes the new catalog name into the

Lightroom preference file. Be sure to update your Default catalog setting to point to this

renamed catalog (see Tip 1).

10. Create a Custom Camera Raw Default

OK, all those tips were focused on library management, so let’s end on a Develop tip that could

speed up your workflow. Lightroom has a set of default processing settings that are applied to

all raw photos after import. Did you know that you can customize those settings to start your

raw photos down the processing pipeline using your preferred choices? I’m not talking about a

preset selected on the Import screen, but rather the built-in default settings. Save your import

presets for something creative, and customize the baseline settings.

Let’s go through the steps to customize the default settings to include two of the most common

adjustments people ask me about, lens corrections and camera profiles, but feel free to add any

other settings you want to customize your process (or not include these if you’d rather not).

Select a raw photo that has not been processed at all beyond the default settings

and press D to jump to Develop. Click the Reset button for good measure to ensure it has no

other settings applied because every adjustment (even set to 0) is included in the default

settings.

Expand the Lens Corrections panel, click the Profile tab if not active already, and

check Remove Chromatic Aberration and Enable Profile Corrections.

Note: Including profile corrections can be resource intensive, so exclude this from your

defaults if performance is degraded.

Expand the Camera Calibration Panel, click the Profile drop-down menu and choose

the camera profile you prefer to be the starting point.

Note: The list of camera profiles varies with the camera model used to create the selected

photo.

Go to Develop > Set Default Settings to open the Set Default Develop Settings

dialog box. Default settings are specific to each camera model, in this case a Nikon D610, so if

you are using multiple camera models you will need to update the defaults for each model

separately.

Tip: You can also hold the Option (WIN: Alt) key and watch the Reset button change to Set

Default and click that button to open the Set Default Develop Settings dialog box.

Click Update to Current Settings to customize the default settings to include the

changes you made.

Note: While it states the changes are not undoable, this just means that you can’t revert

back to the Adobe defaults via the Edit > Undo menu. You can always open this dialog box

and click Restore Adobe Default Settings if you want to go back to the original settings.

This will only affect raw photos from that specific camera model as they are imported in the

future, and if you hit the Reset button on a previously imported raw photo from that specific

camera model. You must repeat that process to set defaults for any other camera models you

are using. This does not change the settings on any previously imported photos.

I hope you’ve found some of those tips helpful. Please feel free to reach out to me with any

questions you may have, or come see me at Photoshop World, where I’ll be teaching, and

answering questions at the Expert Bar.

You can see more from Rob at photofocus.com and follow him on Twitter and Facebook. Aside from also being a KelbyOne Help Desk Specialist, and Adjunct Professor at NHTI, he is a founding member of Stocksy United (a stock photography co-op). Rob writes the “Under the Loupe” column for Lightroom User Magazine, and is the author of many photography related books. His latest book is Taming Your Photo Library with Lightroom.

The post It’s Guest Blog Wednesday featuring Rob Sylvan! appeared first on Scott Kelby's Photoshop Insider.

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