HOUSTON, TX – Jiffy Lube® International, the company that pioneered the fast oil change industry, announces that long-time Jiffy Lube employee, Chris Ryan, along with his wife, Laura, are shifting gears to own and operate the existing Jiffy Lube service center located at 900 S. Salisbury Blvd. The first-time franchisees plan to be hands-on, working closely with staff to ensure continued operational excellence and top quality service for their customers.
"My wife and I are grateful for this opportunity to continue serving Salisbury residents,” said Chris Ryan, Jiffy Lube franchisee. “As part of the Jiffy Lube family, we pride ourselves on providing quality automotive maintenance services to our customers and are grateful for the community’s incredible support over the years.”
Chris has been a part of the Jiffy Lube family for 13 years, serving as store manager of the Salisbury location for the past 12 years. Under his management, the Salisbury Jiffy Lube service center has consistently performed in the top 10 percent of customer satisfaction surveys. The store also earned top honors as the regional finalist in the 2012 J-Team All Stars, an internal competition that encourages teamwork, technical knowledge, operational execution and delivery of an outstanding customer experience on all levels. The Ryans have been active members in the community for the past 15 years, with Laura serving as a volunteer EMT for the local fire department.
With a network of more than 2,000 independently owned franchises in North America, Jiffy Lube has a long history within the automotive service industry with franchisees having an average of 13 years in the system.
“Chris’ significant experience as a Jiffy Lube manager will serve him well as a business owner," said Barry Wood, director of network development for Jiffy Lube International. "As manager of the Salisbury service center for the past 12 years, Chris has demonstrated his commitment to customer service and operational excellence, earning his center top honors and acknowledgements from the entire Jiffy Lube family."