2013-07-09

Organizations looking to stay modern with technology need to be sure they are always ready to adapt to changes and shifts that may come. Alex Desberg, sales and marketing director at Ohio.net, told Smart Business Cleveland that VoIP is becoming a go-to technology for organizations looking to start small and expand quickly.

"Business incubators are starting to crop up all over the place. Such entities support the development of entrepreneurial companies through an array of business support resources and services," Desberg told the source. "When the companies grow and need to move out of the incubator, they realize that they can't easily take the phone number that they've been using to conduct their business transactions."

VoIP providers are now working with these small businesses to help them grow while simultaneously reducing system duplication. This is especially important for organizations that are looking to grow into a mutliple-location operation,  as VoIP gives them a centralized system, eliminating the need  to worry about connecting disparate silos.

Organizations that handle calls among multiple mobile employees and offices should take steps to help diminish the costs of long-distance, according to PCWorld's Elsa Wenzel. Businesses that adopt VoIP can manage these phone calls as they would other data, giving far more control over their communications. Using a hosted VoIP solution can make working with the new interface especially easy for small businesses.

"Hosted VoIP leaves the heavy technology lifting to another company," Wenzel wrote. "It can help a small business appear bigger by offering PBX-style features, such as individual phone numbers for employees and call transfers, even to workers away from their desks. It can include toll-free numbers and integration with email and faxing software. You basically download software and buy or lease IP phones for each user."

VoIP has emerged as the new standard for enterprise communication, and Sangoma offers the media gateways and other solutions to ensure seamless and reliable integration of IP-based communication regardless of an organization's size or its current telecommunications environment.

Show more