SBI(STATE BANK OF INDIA)
Empanelment of Technical Officers on Non-Exclusive Retainership/ Assignment Basis Advt. No. CRPD/SCO/CON/2013-14/08
Last Date for receipt of application by email 16-11-2013
Last Date for receipt of hard copy of application along with photocopies of testmonials is 23-11-2013
WEBSITE:http://www.sbi.co.in/user.htm
CSIR – Central Drug Research Institute, Lucknow
SENIOR TECHNICAL OFFICERS – I (Three Posts)
TECHNICAL OFFICER (One Post):
TECHNICAL ASSISTANT: 16 POSTS
LAST DATE: 2-12-2013
WEBSITE:http://cdriindia.org/Advertisement%20No.%2011-2013-1.pdf
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SANJAY SINGH
113,Anupam Building,
LBS Marg,Bhandup(E)
Telephone No: 0222334566
Email id: singhsanjay66@gmail.com
Objective:
Seeking a senior position as a customer service manager / sales representative with a reputed company engaged in telecommunication / computer hardware equipment.
Qualifications Background:
8 years of outstanding track record of telecommunication experience as a Customer Service Manager and Service Representative.
Knowledgeable of software including ACIS, ASON+, ASON, ESON, WFA, RDA, SPS, LASR, EXACT, Metpro, MS Excel and MS Word.
Superb leadership, interpersonal, supervisory, communication and coaching skills.
Professional Experience Summary:
Customer Service Manager with Affix Telecommunication Services., Mumbai from 2008 till date
Coordinate product training for employees to ensure that all problems are effectively handled.
Supervise 3 service representatives and coach 12 employees on escalation handling and effective problem resolution.
Improved team productivity 81% within the first month by inspiring subordinates to reach expectations of department.
Determined number of orders processed hourly per individual by generating an order comparison tool.
Service Representative with PSV Computers 2006 -08
Boosted revenue 110% in year 2006 and 117% in year 2007 by using excellent sales skills.
Received an "exceed expectations" performance rating by being a strong, consistent performer.
Service Representative with Btech Computers Mumbai from 2003 – 06
Served as subject matter expert on Centrex, DID, PBX, ADTS-E, DS0-3 and Frame Relay services for 26 representatives.
Education:
B.E from Mumbai University 2006
PG Diploma in Marketing from Institute of Higher Studies,Mumbai
Personal Data:
Name: Sanjay Singh
Sex: Male
DOB:Feb 16,1989
Marital Status: Married
Contact No.: 9867686868
Email Id: singhsanjay66@gmail.com
Hobby:Reading,collection of books,Surfing
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