OfficeTeam is seeking an experienced and detail oriented customer service representative/dispatcher position for a fast growing Office Technology company in downtown OKC! This exciting customer service position is a great opportunity to work with one of the fastest growing companies in the city! The ideal candidate will be bilingual, MUST HAVE at least 2+ years of high level customer service experience, and have experience working with multiple screens at once, fast typing and multitasking capability!! The job duties include but are not limited to: answering inbound calls (avg 90/calls day), answering customer email requests (60/day), handling escalated customer service calls from various locations in the US, work with contracts, meters and the AR department to help resolve issues. The ideal candidate must be reliable and have availability to work an 8 hour shift between the hours of 7am- 6pm. This is a beautiful work environment and business casual dress code. Strong verbal and written communication is a MUST! Preferably the ideal candidate must be proficient in Microsoft Office Suites. This is a very fast paced environment, looking for someone with strong people skills and able to work well with a team. To be immediately considered for this customer service role, please apply to officeteam.com or email resume to morgan.zobrist@officeteam.com
OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Apply for this job now or contact us today at 1.800.804.8367 for additional information.
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*Req ID:* 03500-119495
*Functional Role:* Customer Service
*Country:* USA
*State:* OK
*City:* Oklahoma City
*Postal Code:* 73102
*Compensation:* $12.35 to $14.30 per hour
*Requirements:* Intermediate Customer Service, Intermediate Basic Office Skills, Intermediate Typing 45-60 WPM, Intermediate Numeric 6,000-8,000 kph, Intermediate Alpha 8,001-10,000 kph, Intermediate Order Entry, Intermediate MS Excel, Intermediate MS Word, Intermediate MS Outlook