Currently seeking a Helpdesk Level 1 Professional to work for our largest Healthcare company located in the heart of West Palm Beach. If you are seeking career growth, this is the place. This company provides great levels of examples and leadership to help sprout your experience and career. If you are interested or know anyone who would be a good fit for this role, please email me directly: Syedira.Mandal@rht.com Objective: Supports the organizations mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community and clients, accountability and ownership. Provides courteous, timely, and effective resolution of end user phone and computer support issues. Deals with a diverse group of important external clients and internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize, and organize diversified workload, recommends improvements in job function and procedures Syedira.Mandal@rht.com
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Apply for this job now or contact our branch office at 1.800.793.5533 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
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*Req ID:* 01020-9878124
*Functional Role:* Help Desk/Tech Support II
*Country:* USA
*State:* FL
*City:* West Palm Beach
*Postal Code:* 33407
*Compensation:* DOE
*Requirements:* Required: -Advanced understanding of operating systems, business applications, printing systems, and network systems (Windows XP, Windows 7, Windows 8, Mac OS 10.x) -Working knowledge of Server Operating Systems (Windows Server 2003, Windows Server 2008, Windows Server 2012) -Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care -Diagnosis skills of technical issues -Ability to multi-task and adapt to changes quickly -Technical awareness: ability to match resources to technical issues appropriately -Service awareness of all organizations key IT services for which support is being provided -Understanding of support tools, techniques, and how technology is used to provide IT services -Typing skills to ensure quick and accurate entry of service request details Syedira.Mandal@rht.com -Self-motivated with the ability to work in a fast moving environment