Robert Half Technology is currently looking to fill a contract-to-hire position with one of our top clients in the Westminster, MA area. If you are interested in this position, please send an email with your resume attached and "Westminster, MA" in the subject line to Kelly Freimark at kelly.freimark@rht.com. Below is a brief description of this position. If you have any questions or concerns about any parts of the description or the requirements, please send an email with your resume attached and "Westminster, MA" in the subject line to Kelly Freimark at kelly.freimark@rht.com. -Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. -Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. -Installs, configures and troubleshoots desktop systems and workstations. -Maintains data integrity and file system security for the desktop environment. -Communicates highly technical information to both technical and non technical personnel. -May be called upon to recommend hardware and software solutions, including new acquisitions and upgrades. -May participate in development of information technology and infrastructure projects. -May conduct training programs designed to educate an organization s computer users about basic and specialized applications. -May involve use of problem management databases and help desk system. -Work as tier 2 PC support. Work for tickets escalated from tier 1 -Maintain accurate data on Customer PC inventory, Replacements and repairs -Triage all problems to determine cause and resolution. -Diagnose and repair PC level hardware issues. Order required parts from OEM -Provide services in a timely manner to meet customer Service Level Agreement If you are interested in this position, please send an email with your resume attached and "Westminster, MA" in the subject line to Kelly Freimark at kelly.freimark@rht.com.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
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*Req ID:* 04860-9906064
*Functional Role:* Help Desk/Tech Support II
*Country:* USA
*State:* MA
*City:* Westminster
*Postal Code:* 01441
*Compensation:* $16.00 to $18.00 per hour
*Requirements:* Deskside Support Technician Position Requirements: -Candidates must be A+ Certified to be considered. -Experience with Dell, Lenovo, and HP PCs is desired. -Experience with asset management. Install, move, add, and change. -Experience working in enterprise environment. -Candidates should have 3-5 years experience supporting PC Hardware and software. -Work well independently with minimal supervision -Ability to handle multiple projects If you are interested in this position, please send an email with your resume attached and "Westminster, MA" in the subject line to Kelly Freimark at kelly.freimark@rht.com.