RHT is seeking a strong MAC Desktop Support Analyst with extensive experience with al Apple MAC products. The MAC Desktop Support Analyst will provide face to face desktop support in a 100% MAC environment as well as remote support for iOS devises. Must have excellent communication skills and posses ability to work well independently. For immediate consideration please call Tara Sweatt at 510.839.5975 or email resume to tara.sweatt@rht.com Responsibilities: Provides technical support for IT Hardware and software troubleshooting related to desktops, laptops and peripherals Serves as a specialist on Apple products, with responsibility for assisting customers as well as training other technicians Assist in management of hardware inventory to ensure asset control, proper deployment and maintenance Independently diagnoses and resolves issues with Apple and Windows based technologies, iOS and other mobile devices and a variety of PC/ Mac applications
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
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*Req ID:* 00340-9897310
*Functional Role:* Desktop Support
*Country:* USA
*State:* CA
*City:* Oakland
*Postal Code:* 94612
*Compensation:* DOE
*Requirements:* 3+ years experience in an Enterprise-level support environment providing hands on technical support in a MAC/Apple OS hybrid environment to include iOS devices 3-5 years experience in all Apple Mac Products including iMac, Mac Mini, MacBook Pro, MacBook Air, and iPods, iPads and iPhones 1+ year experience with Adobe Creative Suites and Final Cut Extensive Knowledge for all Mac-Products Installations, Configuration, Maintenance, Troubleshooting, Operating systems, Upgrading, and Recovery Solutions (Mac-Hardware & Software) 3+ years of solid experience with Windows XP, Mac OSX, and MS Office (both desktop and laptop). Apple Certified Mac Technician highly desirable Apple Certified Support Professional Mac OS X 10.9, 10.10 highly desirable 3+ years of experience in the repair of Apple laptops and desktops 3+ years of experience in the repair of PC laptops and desktops 3+ years of experience providing hands on technical support in a MAC/Apple OS environment including software (Adobe Suites, iWork, MS Office 2011) 2+ years experience in a Microsoft Exchange/Outlook environment 2+ years experience in supporting remote access (VPN, Citrix) and SMS/SCCM Ability to build, configure, deploy and trouble shoot desktop/laptop/printing/blackberry/iOS devices (Wintel and Mac) For immediate consideration please call Tara Sweatt at 510.839.5975 or email resume to tara.sweatt@rht.com