Please send resumes to stephen.boyne@rht.com Log all helpdesk tickets, management of Helpdesk System. Complete tickets via in person, online, or over the phone with great documentation. Troubleshoot workstations, laptops, printers, network equipment and mobile devices. Active Directory user administration, supporting multiple Microsoft Windows and server based issues, DNS, DHCP, Services, Patch Management, and GPOs Create and maintain departmental documentation, network diagrams, system interdependencies, and end-user documentation. Consult with users to define their systems requirements. Determine best hardware, software and network (LAN and WLAN) configurations to meet their needs. Document network configuration and update as needed for all locations. Ensure software licensing compliance of all network and PC based software applications Build, tune and maintain workstations, for support of Tier 1 business applications. Plan, manage, document and perform installations and upgrades on the operating systems, hardware and firmware on the servers, networks and central storage systems Ensure all personnel are cross-trained and experienced in each other's routine duties Administer with the assistance of a Sr. Network Admin, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches. Perform system back-ups and data recovery with the assistance of Sr. Network Admin Performs other duties as assigned by the IT Director
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
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*Req ID:* 00350-9901628
*Functional Role:* Help Desk/Tech Support II
*Country:* USA
*State:* CA
*City:* Irvine
*Postal Code:* 92612
*Compensation:* $40,000.00 to $50,000.00 per year
*Requirements:* Please send resumes to stephen.boyne@rht.com