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RESUME
Poonam Ravish
Ravikusumam
JNRA 19
Pongumoodu,
Trivandrum
Email: poonam@gmail.com
Contact no : +91 9876543210 Passport No:K4367125
CAREER OBJECTIVE:
To take a challenging role on business operations as System Analyst and give a efficient and effective solution that would help the organization to achieve the best solution in System which would increase its productivity in market.
PROFILE SUMMARY:
Currently working in UST Global,Trivandrum as Business Analyst( Sep’13 – till date)
3.4 years of experience in the IT industry, , System Analyst/Team Leader in IBM India Pvt Ltd(Nov’09 – May ‘12) , and previously with Infosys Technologies LTD
Completed M.S (IT) 1 semester in Halmstad University, Sweden
Good knowledge in software development lifecycle (SDLC)
Good Knowledge in System Testing.
Worked in parallel as a System Requirement Analyst and Systems Tester, currently understanding, analyzing requirements and modelling the high level design for the requirements
Skilled in Writing Usecases, preparing High Level Design Documents, Interacting with Clients about the Functional and Non Functional Requirements and Explaining the same to Developers and Testers by conducting Reviews. Skilled in conducting final requirement review with the clients for final confirmation of the System requirements.
Skilled in Automation, Manual testing, Writing test cases and test plan, defect lists for Design and
HLD
,Test case executions, Test Life Cycle, Bug Reporting in QC Tool and CQ Tool(Worked as a System Tester in parallel to test if the System requirements are in sync with the Code).
Online Client support.
Proficient in Function Point Analysis(productivity tool)
Client Interaction, Requirement Analysis, Function Point Analysis, Detailed Design, Software Development.
Worked on tools such as WBM Modeller, ClearQuest(Defect tracking tool), RequisitePro(Requirement Traceability mapping tool),Putty,UAT,ST Env,Screens testing,E2E testing
Skilled in solving TRs after E2E discussion with clients
Involved in Performing the following Tests: Automation,Functional,GUI, Regression, Integration, System, Compatibility
Have understanding and working experience in PL/SQL,JDBC.
Basic knowledge and understanding of networking protocols.
Domain knowledge in Telecommunication and Retail.
SKILLS
¨
Languages :C, C++,JAVA
¨
DBMS Packages :Oracle 8i
¨
Operating Systems :MS DOS,Windows98,NT,2000,XP
¨
Undergone training in Basic Telecom Technology from RTTC,BSNL
¨
Completed Java course from CDAC
¨
Completed DCA
¨
Networking Tool: Remote Desktop Connection
¨
Bug tracking Tools: Quality center10.0, Clear Quest
PROFESSIONAL EXPERIENC
¨
EFMS(Automation) and(Project Management) – AT&T ( Nov 2009 – May 2012)
¨
Worked with Infosys Tech. Ltd. (Mar-2009 – Jun 2009 )
¨
Attended Online Training from Infosys Technologies Ltd (May 2008-February 2009)
LIST OF SIGNIFICANT PROJECTS AND CLIENTS:
¨
Worked as Business /System Analyst in IBM India, Bangalore. ( Nov 2009 – May 2012)
¨
Worked in around 35 projects( each projects counts more than 50ftp( 1ftp=180hrs work) in a highly responsible role.
¨
Employee Management (Internal Project in Infosys)
¨
Library Management System( CDAC- Govt of
India
)
¨
Microcontroller based Barcode Decoder using LCD Display System(KELTRON- Govt of Kerala)
¨
Telephone Relay (BSNL- Govt of
India
)
¨
Unmanned level Cross Controller
PROJECT DESCRIPTION:
EFMS
(End to End FlowThrough Management Systems)
Client :
Roles & Responsibilities :
Environment :
EFMS(End to End FlowThrough Management Systems is a web based application that Orchestrates Tasks and Status for Frame/ATM/PL/IP MIS/Voice Orders.
The main components of EFMS are:
EFMS-Automation
EFMS-ProjectManagement(PM)
EFMS-ManagedServices(MS)
EFMS Local.
System Goals of EFMS are:
Orchestrate order flows from Sales Proposal to Journal Entry.
Currently track from Order release to Bill for most orders.
On-Time Provisioning
Reduce Costs
Streamline the People and Bus. Processes
Increase automation and flow through
Help to produce clean bills
Technical Goals of EFMS are:
Exception Based Processing where automation is the norm.
Project Managing Complex Orders
Handling Expedites and Escalations
Build a platform that could support all services
Features of EFMS:
Automated Test and Turn Up of circuits via PSAT
Project Managing Complex Orders
Calculation of Firm Quoted Due Dates via Firm Quote
Handling Expedites and Escalations
Automated calls to customers and Access Providers via PACT
Status Reporting via the Customer Status Spreadsheet
Coaches Tool Box
Order Routing
Disconnect Mechanization
AT&T (
USA
)
Working as a System and System level Analyst for EFMS application.
Interact with the client(AT&T) to recieve and review the requirements.
Provide the Time and Cost Estimation of the same.
Create the Highlevel design of the requirement and share with the developers and the Testers in the Project.
Also provide the Function Point Analyzed workbook.
WBM Modeller, Java, PL SQL.
DOMAIN SKILLS:
Domain
Specialization
Designation
Telecommunication
Service Sector
System Engineer
Retail
Online booking, Inventory management, Shopping cart
System Engineer
TRAINING :
INFOSYS:
Infosys Initial Learning Programme (2 weeks)
Requirement Analysis and Systems Engineering
Software Development life cycle
Testing, Debugging and Software Maintenance
User Interface Design Principles – GUI
Unified Modelling Language
Introduction to Operating Systems
Computer Architecture
Effective
Team
Building
Finishing school learning, group discussion, presentation and speak up.
Technical (3 days each)
Basic java programming
Advance Java
Unix
Relational Database Management Systems
Oracle
Web Objects
IBM
WBM Modeller Training
Function Point Techniques
EDUCATION QUALIFICATION:
Ø
MS(IT) completed first semester with 75% from
Halmstad University
,
Sweden
(2012)
Ø
B.TECH in Electronics and Communication Engineering (2004-2008) from
KERALA
UNIVERSITY
. with 70% aggregate.
Ø
Higher Secondary(PlusTwo) 79% aggregate.
Ø
A.I.S.S.E from CBSE board with 71.2%aggregate.
COMPETENCIES:
·
Organized and well structured at work.
·
Excellent communication and presentation skills.
·
Independent, Innovative and self-motivated.
·
Committed to deadlines and schedules.
·
Ability to deal with people diplomatically
·
Excellent in Issue management and root cause analysis skills
·
Excellent in Issue monitoring
EXTRA CURRICULAR:
·
College Student’s parliament member
·
Event organizer in all school and college annual day functions and other technical events.
·
Represented school in various Arts and Cultural Events in Zonal and State Level in Secondary and Higher Secondary level
·
Organizer of College Arts functions
·
Coordinator of Campus placement in College
·
Excellence in Maths Award winner in AISSCE Exam 2002
·
Best Student Gold Medal Winner (2004)
·
Honor Certificate Winner from SBI
·
Special Appreciation Certificate Winner from Help age
India
( An organization to help old age people)
PERSONAL PROFILE:
Name : Poonam Ravish
Father’s Name : Manoj Mohandas
Nationality : Indian
Date Of Birth : 1 Aug 1990
Hobbies : Making new Friends,Travelling,Cooking,Gardening, Looking pets
Languages Known: English,Malayalam,Tamil,Hindi
DECLARATION:
I hereby declare that all the details that are furnished above are true to the best of my knowledge.
Place:
Trivandrum
. (Poonam Ravish)
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