Regroup works with over 100 customers within the educational, corporate, and non-profit sectors. Case studies of selected Regroup partners are below.
Education
Corporate and Non-Profit
Education
Schenectady County Community College Group Communications, Emergency Notifications, and Effective Messaging Platform
User Flow for SCCC
SUNY Schenectady’s Student Government led the partnership with Regroup 2 years ago, and has used the platform for clubs ranging from Student Government Association
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to Veteran’s Club and more. They also use Regroup as an emergency notification platform, from regular situational outages such as the breakage of a water main pipe or snow cancellations to communications on the H1N1 virus alerts.
As to loyal and much satisfied customers of Regroup, SUNY SCCC has commented on the excellent delivery times, throughput, and reliability of the messaging: email, text messaging, and voice broadcasts. Students at SUNY Schenectady have been using Regroup as a group communications platform to communicate, to create more student clubs and organizations.
“Regroup is a great tool for communicating in the event of a campus crisis, and with our improved communications, we can stay in business and support the institution should the campus need to close for days or weeks due to an emergency. I am very impressed with Regroup!”
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University of Alabama at Tuscaloosa Group Communications and Effective Mass Messaging Platform.
The Registrars office at UA use Regroups communications platform for broadcasting immediate alerts to their 30,000 students regarding topics such as registration, graduation deadlines, and even blood drive announcements. Read More >>
Additionally, UA has opted to use our automated database integration option in order to maintain the tens of thousands of registered users. This option has provided a hands-off and easy to manage approach for updating the phone and email numbers for all the users.
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Frostburg State University
Group Communications and Effective Messaging Platform
Students at Frostburg State University in Maryland use Regroup as a group communications platform. By using Regroup communications platform, students at Frostburg State University Read More >> in Maryland are able to communicate effectively within their various clubs online. Frostburg and Regroup has enabled students easy access through a website embed integration can be found at www.frostburg.edu/regroup.
In addition, Regroup’s successful integration with Blackboard also enables professors to reach their students easily within the same platform. Beth Kenney, the Director of Academic Computing is particularly impressed with Regroup’s exceptional customer service and commitment to Frostburg’s goals be it with trainings, support, or IT development.
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Hinds Community College Emergency Notifications and Effective Messaging Platform.
Hinds Community College, the largest community college in Mississippi with six campuses in five counties, uses the Regroup messaging system to broadcast alerts to its students, Read More >> faculty, and staff. Students are able to subscribe online at any time to receive immediate notifications via text message, voice broadcast, and multiple email addresses. They may also sync their Facebook accounts in order to receive emergency messages on their profile wall.
In order to provide an integrated portal, easy for users to access, Regroup has installed a full website embed within their school’s website at http://regroup.hindscc.edu. Along with the full embed, Hinds implemented an automated Datatel Colleague integration to sync the two databases. The users can be programmed to be added, deleted, or modified through a scheduled data upload. This solution has significantly reduced the time administrators spend managing the users for this large school
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Oklahoma City Community College Emergency Notifications and Effective Messaging Platform.
http://emergency.occc.edu/main.html
Before switching to Regroup emergency notifications platform, OCCC was unable to rely on its previous notification system to send out immediate alerts due to its slowness. Read More >> During an incident, before they were able to use their inefficient emergency notification system they had in place at that time, students were already sending messages across their Twitter to each other. Now with Regroup’s effective emergency messaging platform, OCCC is able to broadcast immediate alerts to mobile phones via SMS/text message or voice message, multiple email accounts, and even social media like Facebook and Twitter. Single sign-on was implemented and website integration can be found at www.occc.edu/can
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Southeast Community CollegeEmergency Notification System and Campus Safety
SCCC article on the launch: http://bit.ly/nu7R98
Southeast Community College is one of the largest community colleges in the state of Nebraska. It services over 10,000 students in 3 main campuses. They have partnered with Regroup for all their emergency communication needs. As a school in a rural areas, many students and staff travel long distances to reach school; Regroup’s dependable messaging allows administrators communicate any school closures within minutes. Read More >>
Together, Regroup and SCC launched the emergency notification system across all campuses with a strong marketing campaign encouraging student sign-up. The multi-campus implementation was managed out of the Norfolk campus with multiple training sessions with individual campus leaders and administrators. The smooth implementation helped build confidence with administrators, faculty, staff, and students alike. We look forward to weathering many more winter seasons together.
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Corporate and Non-Profit
American Chemical Society ACS
With more than 161,000 members worldwide, ACS needed a more advanced and effective corporate social network and listserv to communicate effectively with allmembers. Regroup multi-messaging Read More >> platform offers a next-generation communication tool, where members can easily start up different groups and clubs; and with a click of a button, members can communicate with each other via emails, text messages, voice, website and forum posting or even social media platforms such as Facebook and Twitter.
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Hitachi Data SystemsParature Integration
Hitachi Data Systems Deal Operations Center based in Malaysia, has effectively used Parature Customer Service Portal that is integrated with Regroup’s new Parature widget. Read More >> The new widget gives the Customer Service Representatives the ability to send text and voice via phone, email, or a chat session. They can also submit an issue via the partner Web portal, which automatically becomes a ticket in Parature. This text and voice message ability is important to help shorten the time-to-close for cases. Customers are also able to select a more urgent form of communications or an alternative to simple email for their communications about the support request.
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Pilipino Workers’ Center of Southern California Text Messaging Platform
The Pilipino Workers’ Center of Southern California has many members without a computer who use mainly their mobile phones. They use Regroup to communicate with their membership regularly via text messaging and voice blasts.Our unlimited standard text messages offers a cost effective means of communication for the organization.
StartOut
Message Boards, Forums, Email Lists, Text Groups, WordPress Integration
StartOut, a 501(c)(3) organization, uses Regroup to power groups from internal working groups (board of directors, committees, volunteers) to external groups (about jobs, events, and industries of interest). Regroup powers their message board, embedded on their wordpress-based website at www.startout.org, and integrates with their social media sites via Facebook and Twitter.