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Overview Presentation
Bitrix24 is an online service that combines many business functions such as task management, CRM, document sharing, and time tracking. It is presented through a user-friendly interface that appears very similar to a social networking site but provides a secure, collaborative environment where employees, partners and customers can send instant messages, receive activity stream updates and share different types of files. Smaller companies can have enterprise-grade social applications at an affordable price that includes a free plan for limited users.
Features, Benefits, Product Strengths
Project Tracking, Time and Work Reports – Bitrix24 online collaboration platform has task and project management features for defined groups. Tasks can be created and assigned to oneself or delegated to others. A central storage of all project documents can be accessed by groups with the right permission. A Gantt chart can show tasks, dependencies and progress. Presentations, documents, videos and other files can be uploaded for sharing or for private use. The system has version control and an accompanying Change Log. For collaboration, shared files can be edited, saved in a document library or remain in the Activity Stream to get as many “likes” as possible. It has built-in clock in/clock out systems, a reminder for work reports, and automatic inclusion of daily planner activities in the work report.
Social Intranet, Web Calls, and Instant Messaging – The Activity Stream page gives the user an overall view of any updates that is happening with any project, file, and group. It is a user-friendly page that facilitates easy and frequent communications that keeps information fresh. It is highly interactive that allows for easy conversations, announcements, and other forms of feedback. It provides users a way to make voice and video calls with just their browser or use VoxImplant.com web phone calls. (Rates apply for outbound calls). Its internal IM can deliver system notification, be saved for historical purposes, be searched or be configured for group chat with internal and external participants.
CRM, Sales Funnel, HR, and Mobile Apps – Bitrix24 business collaboration solution has customer relationship management features for organizing contacts, managing interactions and creating sales reports. It has a Sales Funnel view for managing leads and progress. It can generate invoices and send email campaigns to clients. The Company Pulse view can show activities, usage and engagement. Company structure can be easily created by simple drag and drop for activities to follow an organizational hierarchy. Users can collaborate via web browser, desktop or mobile applications. An on-premise solution is also available aside from the web-hosted one.
Pricing
Bitrix24 Cloud version is offered in three editions. There is a completely Free plan that includes for 12 internal users or employees and 5 GB of storage space. Then there are two paid plans that include for unlimited employees and external users. The Standard plan is priced at $99 per month with 50 GB of storage, and the Professional plan at $199 per month with 100 GB of storage and advanced features for planning, reporting, time management, HR, employee management and more.
The self-hosted version also comes in three editions: the TeamPace Edition at $2299, the BizPace Edition at $3299, and the BizPace Enterprise Edition at $9990.
Social Network Presence
Twitter
Facebook
Google+
YouTube
LinkedIn
Target Market
Bitrix24 is ideal for individual entrepreneurs, startups, small to mid-sized companies and large enterprises across all industries. It can be used by both private and state agencies, non-profits and educational institutions. It is suitable for project managers, business managers, HR managers, project teams, sales and marketing teams, or any group that needs easy but secure collaboration.
Supported Languages
This online collaboration platform is available in English, German, Russian and Ukrainian. The self-hosted version is also available in Spanish according to their forum.
Some of their Clients
Well-known clients include Gazprom, Xerox, Samsung, KIA, Volkswagen, Vogue and PC Magazine.
Testimonials
Jamison K. Bell of OvenPOP 360 described Bitrix24 as intuitive, instantly adoptable to all levels of technical expertise and with fantastic mobile and Outlook integration.
Patrick Barry of Sweetwater Media Group stated that he was able to automate many CRM operations without affecting their level of quality despite increased volume.
Why Bitrix24
In Bitrix24, companies and organizations of all sizes are able to have a business collaboration solution with its employees and external partners that is always accessible with different devices. The features of the online collaboration platform cover a wide area of business applications and services using only one application that would translate to great savings and increased productivity.
Company Info
Bitrix24 is a product of Bitrix, Inc., a privately held company owned and managed by its five founders. It was founded in 1998 and is based in Alexandria, Virginia. It started in the content management solutions sector with its flagship product Bitrix Site Manager. Under the leadership of co-founder and CEO Sergey Rizhikov, it has expanded to intranet, extranet, and two years ago in April, with its internet solution as a cloud-based service. Since then, it has remained self-funded and profitable, with over 60,000 customers in different industries across the globe. It remains a leading player in the business communication solutions industry with over 6500 certified partners worldwide.
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