Overview Presentation
Autotask has been created especially for those people dealing with information technology. It is a software that is designed to make things easier for IT specialists. It makes work easier by enabling automation and management of everything that goes on at your work place including the people there, the projects and every process that takes place there. With Autotask, you will be able to run different modules that will help you to run different programs from the same screen at the same time.
Features Benefits and Product Strengths
Multiple integrated modules: Autotask has multiple integrated modules that will help you to manage everything that you do efficiently. The modules that are integrated in the software include contact management and administration, which will help you in managing your contacts, outsourcing, time tracking, billing and even reporting and business analytics. The software also helps you to access web services, tools and utilities that will allow you to access the data that you might need from outside Autotask.
It can be configured to the way you want it: You can configure Autotask to the way that you work so that it is compatible with your style of working. Every IT business has a unique way that the owner runs it. Autotask comes in handy here, because you will be able to change it to the way you want. With Autotask, you do not have to pay for all the features, you will only pay for what you need and that is all.
Automation and integration of all business processes: Autotask gives you a full view of what is happening in your business so that you are able to keep track of everything. With Autotask, you will be able to keep track of your workers and the progress of their performance, the details of the customers that are being served by your business and how you can make improvements in your IT business. This information will help your business grow better and at a fast rate.
It has a client access portal: Autotask enables you to communicate with your clients by giving them a secure portal that only they have access to. The portal is web based and secure. This portal enables you to have access to your clients’ important needs and helps you in solving these needs. This will enable you to develop a bond with your clients, which is a good thing for your business.
Supports a taskfire: Autotask supports the taskfire add-on that will enable you to communicate and conduct business efficiently with your customers. Autotask is advantageous because it enables you to win new customers by getting your own Autotask desktop service that will enable you to run your IT business better.
Supports a contact group manager: Autotask supports a very important feature, which is the contact group manager. This manager allows you to have as many contact groups as you want and allow you to assign your contacts to any number of groups. The contact group manager also allows you to perform many actions to your contacts.
Supports a subcontractor portal: The subcontractor portal allows you to create a network where you will be able to contact the subcontractors of your business and partners. It helps you to share your tickets with your partners and helps you to know which of your tickets have been accepted and which ones have not.
Has a two-factor authentication: Autotask is very secure and no one can log in to your account unless they have your permission. This software helps prevent hacks and it enables you to do your business from your own server.
Supports live mobile: The Autotask live mobile application enables you to be able to connect to your business from your iPad, iPhone, android or any other well supported device. The software allows you to access your account and also to be able to conduct some of your business through your account.
Pricing
Autotask has a fixed price of $99 per month and does not require any start up fees.
Social Network Presence
LinkedIn
Twitter
Facebook
Flickr
Target Market
Autotask targets companies that all run all kinds of business that require them to keep themselves updated with what is going on with their businesses and also to communicate with their clients all the time.
Supported Languages
Autotask was initially available only in the English language but it is now available in six other languages, namely: German, Mandarin, Chinese, Spanish, French, Italian and Japanese.
Some of their Clients
Axcient, Bright Gauge, Centra Stage, Cisco, 6 Fusion, Dell, Divinsa, Cloud Services Depot, CompaTIA, Continuum Unified, Corelytics, ChannelOnline
Testimonials
Katharina Walter: “Autotask is a great product, which has changed and improved a lot over the last two years that I am using it. It is a mature application and offers some awesome functions not provided by other similar tools. One element I really like is the ease of use and the clean interface. With Autotask, we can do many things much more quickly and in an efficient way. Every three or four months the company rolls out new features.”
Blair: “Before using Autotask Pro our main issue were dropped client requests and communication problems. This has changed a lot with Autotask Pro. My employees especially like the ability to put tickets in, check the history of all tickets and the possibility to invoice clients in just a few clicks. My personal plus factor of this software is that it is web based and accessible from any web browser or mobile phone and, of course, I like that now I can see everything that’s going on in my business in only one program.”
Why Autotask?
Autotask is a software that is very well suited for those running their own IT business. It works very efficiently and allows you to do your work from anywhere and even from your mobile device. Autotask is very affordable and it is very secure thus ensuring that you do your work without any hassle. The software allows you to perform several activities at once from one device.
Company Info
Autotask cooperation was founded in the year 2001. It has been rising in the market ever since and it has a very good reputation. The cooperation is run by a very qualified management team.