2016-10-20

Hey, my $140/90 day plan was supposed to be changing to $120/90 day since today is the first day of my billing cycle. I awoke to no data and no voice access and the website said my account has been suspended! I had autopay and everything so I can't figure out why this happened.

I've reactivated it with a payment and everything is back to the $140/90 day plan. If I want to change the plan to the $120 one that was supposed to happen today, it asks for another payment. How can I get on the $120/90 day plan that I wanted all along?

Edit: Now that I'm looking at the payment history page, it seems exceedingly confusing. Can someone clear all that up for me?

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