2016-03-17

What is Salesforce App Cloud?

Apps are where your customers meet your brand. App Cloud is a new one-stop shop for building, running, managing, and optimizing apps using the same technology and expertise that fuels our success. App Cloud gives you the tools to build beautiful, engaging apps that transform the customer experience.

Reinvent the website:

With App Cloud, you can create online experiences that connect with your customers in new ways

Build apps that enhance the in-store experience as customers shop

Create destination websites that power singular experiences

Run brand building, promotions, product launches, seasonal events, and more

Build mobile apps

Transform how you engage customers, partners, and employees with mobile apps built on Salesforce’s own mobile app development platform (MADP). Build modern mobile apps with micro services, templates, and build packs — all powered by the leading Platform as a Service (PaaS) on the most secure and trusted cloud.

Field Ops: Keep your field operations more productive — and more responsive — with mobile apps that help reps solve issues on the spot. Even workers in remote locations can take, manage, and fulfil orders or access warranty, info, and track deliveries.

Operations: With the right apps, everything from supply chain to inventory to inspections is accessible to any employee, right from their mobile device. And when you add apps for project management, you can leverage the power of social collaboration for higher productivity.

HR: If you want to hire and retain — the best and the brightest, you need to engage employees at every step of their life cycle, from recruiting to on boarding to training. Learn how mobile, social HR apps can boost employee engagement.

IT: Automate the development process — from project management to QA — with apps that track progress and capture the results at every stage. Source and track patent submission ideas in your company. And keep tabs on help desk tickets from the moment they’re opened until they’re closed.

Automate business processes

Even complex business processes can be easily automated, streamlined, and simplified with apps for any department, any role, and any size business.

IT Apps: Apps help you automate basic tasks like help desk and software license management so you can focus on innovation.

Marketing Apps: Manage even the most complex marketing program — and get real-time results — right on your phone.

HR Apps: Salesforce for HR transforms employee engagement by delivering personalised experiences to empower employees, and provides the data and insights organisations need to attract, manage, and retain the best and brightest talent.

Finance Apps: Connect your finance department to Salesforce data so they can perform better forecasting and drive strategic decision making.

Operations Apps: From deliveries to inventory, keeps every moving part in your enterprise working in perfect sync with operations apps that deliver real-time data on any device to any employee.

Connect & integrate

Connect your legacy systems, unlock your back office and extend your apps with APIs.Connect any product, device, and even wearables.

Source: http://www.salesforce.com/in/platform/overview/

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