2017-01-02

Bluenose

Bluenose is a complete solution for online businesses to drive user adoption and retention.Bluenose helps to understand user sentiment and behavior in detail, at any time. Using Bluenose allows easily collecting NPS feedback, usage data and engagement history. Also, helps collecting customer data with built-in features and extend it with third-party integrations. Users can maximize response rates with multi-channel survey delivery and collect detailed profile and engagement history for every user. Bluenose helps to identify features that drive high Net Promoter Scores; discover patterns that result in low satisfaction and churn; compare and contrast passives and promoters. Also, identifies the types and frequency of communications that increase product adoption and discovers which communications lead to Promoter, Passive and Detractor scores. Users can: see which campaigns improve product adoption; nurture users to consume your best content; easily report on campaign performance metrics like email open and click-through rates; see engagement patterns that drive high Net Promoter Scores; understand the ideal frequency for outbound campaigns and identify the most effective campaign topics.Bluenose drives user adoption through targeted communications; improves trial and new user onboarding with behavior-driven email campaigns; promotes new features to customers’ existing users and re-engage inactive users and target customers’ most active and satisfied users with cross-sell and up-sell offers. Customers are empowered to engage users with precision targeting by sending the right message at the right time using behavioral targeting and User 360 profile data. Also, they can compose high-quality, HTML emails without programming and use campaign analytics to discover and optimize the best-performing campaigns.

Bluenose

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