2013-06-20

This document describes in detail the Steps to fix RMAN-06403: could not obtain a fully authorized session ORA-01034: ORACLE not available error from Oracle Enterprise Manager Cloud Control 12c.

1. The error:

Enterprise Manager Cloud Control backups are failing with the following error;

2. Cause:

The common cause of this error is the Oracle database Home or Oracle SID have been changed , but, the database target has not been modified with the new Oracle Home / Oracle SID.

Let ‘s verify the Database target details;

Go to Database Target > Oracle Database > Target Information

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Note The Oracle Home (In This example: /jv01/app/oracle/product/11.2.0/dbhome_1)

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Connect to the database server as sysdba and run the following from sqlplus;

3. Solution:

We have confirmed the Oracle database home has been changed. We have 2 solutions;

A- Solution 1:

1) Go to the database instance where job failed.

2) Choose Oracle Database ->Target setup -> monitoring Configuration.

3) Check all the information and make sure you enter the correct Oracle Home.

4) Check the test connection.

5) Save the Monitoring Configuration information

6) Give the saved monitoring configuration 5-10 minutes to process, access the target again.

B- Solution 2:

Solution 2, will be remove the database target from EM12c and re-add it again.

Go to: Oracle Database > Target Setup > Remove Target

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Manually Add the target;

Go to: Setup > Add Target > Add Targets Manually

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Choose: Add Non-Host Targets Using Guided Process (Also Adds related Targets)

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Enter the host name;

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Enter now the correct Oracle Home and the other Database target details:

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Now, Re-add the RMAN Jobs.

References: Backup jobs in Grid Control Failing with ORA-01034: ORACLE not available [ID 947915.1]

Hope it helps!

Wissem

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