2014-11-22

I will like my resume to stand out. Can you give me some ideas?

Objective: Hardworking and dependable individual looking to apply my skills and experience to improve company productivity.

Summary of Qualifications

 Several years of progressive Customer Service and Secretarial

experience, strong work ethic

 Knowledge of operating office equipment coupled with computer

literacy, excellent interpersonal

 Extensive communication skills and organizational

 Strong Microsoft Word, Excel, Power Point, Access knowledge duly

used in an office environment

Experience:

2006 – Presently Broward Pupil Transportation Pompano Beach Florida

Bus Driver

 Transport students between a designated location and the schools

and/or special destinations safely and promptly. Responsible for

daily safety inspection and care of the vehicle operated.

 Verify that the bus is in the satisfactory condition prior to use

by inspecting and activating mechanical and operating parts such

as warning lights, turn signals, windshield wipers, gauges brakes,

horns, brakes, emergency doors, etc. and making sure that all

prescribed safety equipment is in place and legal documents are

visible.

 Prepare reports and complete forms necessary to fulfill state

and district requirements, such as bus schedules, work sheets,

bus seating charts, per-trip inspection reports, FTE surveys,

injury and incident reports, referrals. Student count reports etc.

2005 – 2006 TAG – Ft Lauderdale, Florida

Technical Equipment Specialist

 Provide Technical Support- high profiled multi-national third

party clientele

 Manage and service Bellsouth accounts

 Inbound technical Calls

 Promoting customer satisfaction through Problem solving and

trouble shooting

2004- 2005 Massey Yardley – Ft Lauderdale, Florida

Accounts Receivable/Accounting Department

 Train cashiers

 Manage and balance accounts from a variety of dealerships

 Fax’s for outstanding balances

 Arrange for deposits to me made on a daily basis

 Responsible for maintenance of all accounts

 Responsible for shipping and receiving part

2000-2003 JP & Company – Brooklyn, NY

Administrative Assistant / Secretary

 Updated Client Investment spread sheet.

 Created company Letterhead.

 Prepared presentation and delivered to Manager

 Scheduled appointments, monitored phones, forwarded calls, and

greeted clients.

 Assisted clients with completing forms and verified data.

 All office support procedures including; billing, copying,

document production, data entry and

1999 – 2001 Citibank – Syosset, NY

Financial Associate/Service Officer

 Collaborated on the opening of the Financial Center with

the Branch Manger

 Opened the daily draws of $22,000 dollars for the purpose

of cashing checks and checks withdrawals

 Responsible for and verified money delivered every other

week surpassing $500,000 dollars

 Assisted in the counting of C.A.TS and Express Box receipts with

C.A.N every two weeks

 Accepted various deposits, validated cards, initiated P.C.I and

assisted A customers at the A.T. M with various transactions

1998 – 1999 North Shore Medicals Lab – Albertson, NY

Customer Service Representative

 Trained and supervised new employees

 In the procedures and operation of the Lab

 Responsible for the filing, data entry, cashing checks and

depositing funds in the company’s bank

 Operated a multi-line phone system, billed and photocopied

reports

1994 – 1997 Mc Donald’s – New York, NY

Assistant Manager

 Daily opening of the store on the morning shift

 Supervised ten employees with the objective of ensuring the

smooth running of the store

 Responsible for the verification of the cash register receipts

at the beginning and end of the shift

 Tracked stock inventory and assisted in securing customer orders

in a time span of sixty seconds or less

 Responsible for receiving inventory

Education:

2009/Present Phoenix University

Online pursing BS in Business and International Management

2009 Phoenix University

Associates of the Arts in Business

2002 N.Y. Diagnostic Center – Brooklyn, NY

Completed courses in: Microsoft Words, Excel, Access, and Power

Point

1994 Mucurapo Senior Comprehensive High School – Trinidad W.I

Graduate

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