Fantastic Training and Development
Career progression
Free onsite parking
Who are we?
NORTHS located in Cammeray is one of three sites within the NORTHS Group. NORTHS has evolved into a sophisticated and innovative entertainment and recreational centre, servicing Sydney’s Lower North Shore community. This is an exciting time to join NORTHS and build your successful career in hospitality!
The role
We are currently seeking a casual Functions Supervisor to join our fun yet professional Functions team. Reporting to the Function Sales Manager and the Customer Service Manager on shift you will primarily be responsible for function operations and having a strong focus on exceptional customer service.
Our Service Standards, which NORTHS live and breathe by are outlined below and demonstrate what we are looking for:
Acknowledge
Respect
Engage
Appreciate
Smile
Key Responsibilities and Duties will include:
To ensure room setup, service, and sequence is in accordance to client expectations and according to established procedures
Assist in supervising all operational aspects of the department
Setting up and packing down of the functions
Food & Beverage service
Lead, train and mentor the functions team
Drive service excellence by being a true role model
Monitor and action improvements based on customer feedback
Communicate effectively with Kitchen department in regards to requirements
To be successful in this role you will possess:
Flexible with working hours; days, nights and weekend work
Previous experience in functions is desirable
Current NSW RSA & RCG
Exceptional attention to detail
Ability to empower others and set goals
Excellent knowledge of food and wine
Passion for creating high standards of excellence
Exceptional interpersonal, administrative and organisational skills
Demonstrate a positive attitude no matter the situation
What do you get in return?
Above award remuneration
Extensive training and development with NORTHS Academy
Free convenient, undercover onsite parking
Discounted meals
$8 per week staff rates at our onsite gym facility
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