Latest Jobs From Nordic Staff Multilingual Recruitment March 2, 2011
Education Content Producer – Swedish
. Our client is a leading provider of digital curriculum resources. Their Primary service is an extensive library of cross curricular, video rich broadband teaching resources and student activities. This full-time editorial position for the Swedish Primary service involves helping to prepare the weekly update of new content to the site. The job consists of translation of video and text within multimedia activities. It will also include editing existing text, and ensuring content is suitable to a Swedish educational environment. Being able to translate accurately from English to Swedish is essential. Recent relevant teaching experience in Swedish schools and/or previous editorial work in educational multimedia or print is highly desirable. A demonstrable interest and experience in the use of ICT and writing for a young audience would be advantageous. START: As soon as possible
Administrator – Claims Handler – Swedish Speaker
Role description Claims handler with allocation of claims submitted by Swedish consignees (repairers or dealers). Receive claim in non-English language, adjust against issued claims procedures and arrange for payment to be made. Pursue recovery of costs incurred from liable transport carriers. Receive dealer / repairer verbal / non verbal communication. Liaise with client in Sweden to resolve issues as they arise. = Responsibilities to Include = * Handle and prioritise own daily post * Control own administration, filing, photocopying etc. To handle claims allocation: * Enter claims onto in-house claims entry system * To handle paid claims and to pursue the recovery monies from the liable party. * Allocate monies recovered against individual claims. * Close manual files and claim records on the claims entry system. * To be able to chase and negotiate repudiated claims. * Liaise with external customer, dealerships, carriers on a regular basis * Retaining and developing relationships with our clients * Attend external and internal meetings where relevant === Essential Skills === ? Fluent in Swedish ? written/spoken ? Excellent command of English ? written/spoken ? Customer care experience ? Good IT skills, in Excel, Word, Microsoft Outlook ? Numeric ? Experience on data entry systems ? Ability to plan, organise and prioritise ? Good administration skills ? Good communication skills, telephone and face to face ? Willing to travel to meetings ? To work independently within a team ? Self motivated (Desirable Skills) ? Full Driving License ? Knowledge of logistics and motor manufacturers === Benefits and Terms === Full term contract / Holidays 25 days p/a. (From birthday to birthday) / == Hours of work == 9.00pm to 5.30pm (Monday to Friday)
Administrator – Claims Handler – German Speaker
=== Role description === Claims handler with allocation of claims submitted by German consignees (repairers or dealers). Receive claim in non-English language, adjust against issued claims procedures and arrange for payment to be made. Pursue recovery of costs incurred from liable transport carriers. Receive dealer / repairer verbal / non verbal communication. Liaise with client in Germany to resolve issues as they arise. === Responsibilities to Include === * Handle and prioritise own daily post * Control own administration, filing, photocopying etc. * To handle claims allocation: * Enter claims onto in-house claims entry system * To handle paid claims and to pursue the recovery monies from the liable party. * Allocate monies recovered against individual claims. * Close manual files and claim records on the claims entry system. * To be able to chase and negotiate repudiated claims. * Liaise with external customer, dealerships, carriers on a regular basis * Retaining and developing relationships with our clients * Attend external and internal meetings where relevant === Essential Skills === ? Fluent in German ? written/spoken ? Excellent command of English ? written/spoken ? Customer care experience ? Good IT skills, in Excel, Word, Microsoft Outlook ? Numeric ? Experience on data entry systems ? Ability to plan, organise and prioritise ? Good administration skills ? Good communication skills, telephone and face to face ? Willing to travel to meetings ? To work independently within a team ? Self motivated (Desirable Skills) ? Full Driving License ? Knowledge of logistics and motor manufacturers == Benefits and Terms == Full term contract / Holidays 25 days p/a. (From birthday to birthday) = Hours of work = 9.00pm to 5.30pm (Monday to Friday)
Administrator – Claims Handler – NORWEGIAN Speaker
Role description Claims handler with allocation of claims submitted by Norwegian consignees (repairers or dealers). Receive claim in non-English language, adjust against issued claims procedures and arrange for payment to be made. Pursue recovery of costs incurred from liable transport carriers. Receive dealer / repairer verbal / non verbal communication. Liaise with client in Norway to resolve issues as they arise. Responsibilities to Include;- * Handle and prioritise own daily post * Control own administration, filing, photocopying etc. To handle claims allocation: * Enter claims onto in-house claims entry system * To handle paid claims and to pursue the recovery monies from the liable party. * Allocate monies recovered against individual claims. * Close manual files and claim records on the claims entry system. * To be able to chase and negotiate repudiated claims. * To understand procedures internal and external relating to claims handling * Liaise with external customer, dealerships, carriers on a regular basis * Retaining and developing relationships with our clients * Attend external and internal meetings where relevant == Essential Skills == ? Fluent in Norwegian ? written/spoken ? Excellent command of English ? written/spoken ? Customer care experience ? Good IT skills, in Excel, Word, Microsoft Outlook ? Numeric ? Experience on data entry systems ? Ability to plan, organise and prioritise ? Good administration skills ? Good communication skills, telephone and face to face ? Willing to travel to meetings ? To work independently within a team ? Self motivated = Desirable Skills = ? Full Driving License ? Knowledge of logistics and motor manufacturers === Benefits and Terms === Full term contract / Holidays 25 days p/a. (From birthday to birthday)/ === Hours of work === 9.00pm to 5.30pm (Monday to Friday).
Enterprise Account Executive – German Speaking – Munich
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in Munich, they are now expanding their German team and are looking for ambitious sales professionals looking for a rewarding and well paid challenge, The Job: Responsibilities for the position include but are not limited to: ? Establish close relationships and introduce our products to the largest customers ? Provide onsite sales and business development support ? Coordinate sales engineering support ? Guide customers through the purchasing process ? Meet and exceed revenue goals ? Ensure successful deployment of our products and customer satisfaction ? Manage assigned territory and/or assigned accounts Qualifications: ? BA/BS degree is a must ? 2+ years of relevant sales/ business development experience with at least 1 year sales experience in Enterprise Software, Portal/Collaboration Software, Microsoft Industry, or Microsoft SharePoint ? Demonstrated ability to present effectively, and to sell to high level Fortune 500 accounts ? Strong skills in communication, negotiation, organization, and teamwork ? Ability to travel about 50% of the time Native level German speaker
Marketing Manager – Nordics
. Our client is an accommodation specialist with an expanding business in the Nordic zone. They plan an expansion which will involve eventually establishing an office in Finland. Our client wishes to immediately appoint an experienced Marketing Manager who will initially be based in Stockholm, with the option to relocate to Finland when appropriate. = Objective = Take responsibility for the growth, profitability, and supplier relationships of the region. = The Person (skills/experience required) = * Experience Marketing Manager * Background in either Online travel OR Airline industry OR travel consultancy OR hospitality/hotel industry. * Record of profit generation * Account management experience * Leadership experience * A few years of Revenue Management experience Please note – we will not consider you unless your have a proven track record from either Online travel agency OR Airline industry OR a travel consultancy. A background in leisure / travel / tourism is an absolute "must have" – as is experience as Marketing Manager. = Languages = Finnish + English (plus ideally another scandinavian language, such as Swedish). = Salary= 450.000 – 500.000 SEK/y depending on experience + benefits + bonus
Account Liaison Executive – Nordic
This is an account management role with an international business requiring excellent administration experience and strong customer service skills. Key Responsibilities * Responsible for managing all aspects of customer/publisher service, for a portfolio of customers/publishers, and handling queries and processing transactions relating to that customer/publisher base. * Maintain an accurate and up to date computer based record of publisher /customer records, information, and journal prices. * Process all incoming correspondence from customers/publishers in a timely and accurate manner, ensuring KPI (Key Performance Indicators) and SLA (Service Level Agreements) targets are met. * Resolve customer/publisher queries with the aid of an in-house computer system, databases, internet, intranet and various internal systems. Knowledge and Skills * Excellent communication skills both written and verbal * Ability to work under pressure and to meet tight deadlines. * Numerate and computer literate. * Excellent organisation, prioritisation and problem solving skills * Self motivated and able to use own initiative. * Fluent Danish, Norwegian or Swedish
Senior Recruiter (Internal) – ?lesund
Our client requires a Norwegian speaking Senior Recruiter to work in Ålesund for one of the Worlds most well respected engineering companies. Initially you will be the only onsite recruitment professional at this location but, as it is likely that you will soon need to build a team, you will need to demonstrate that you have supervisory experience. You will also need to show that you have full account management experience – ideally as the onsite client facing prescence for an agency. Full details available for qualified applicants. Immediate interviews.
Enterprise Account Executive – Dutch
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in Amsterdam, they are now expanding their Dutch team and are looking for ambitious sales professionals looking for a rewarding and well paid challenge, The Job: Responsibilities for the position include but are not limited to: ? Establish close relationships and introduce our products to the largest customers ? Provide onsite sales and business development support ? Coordinate sales engineering support ? Guide customers through the purchasing process ? Meet and exceed revenue goals ? Ensure successful deployment of our products and customer satisfaction ? Manage assigned territory and/or assigned accounts Qualifications: ? BA/BS degree is a must ? 2+ years of relevant sales/ business development experience with at least 1 year sales experience in Enterprise Software, Portal/Collaboration Software, Microsoft Industry, or Microsoft SharePoint ? Demonstrated ability to present effectively, and to sell to high level Fortune 500 accounts ? Strong skills in communication, negotiation, organization, and teamwork ? Ability to travel about 50% of the time Native level Dutch speaker
Enterprise Account Executive – Danish
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in Copenhagen, they are now expanding their Danish team and are looking for ambitious sales professionals looking for a rewarding and well paid challenge, The Job: Responsibilities for the position include but are not limited to: ? Establish close relationships and introduce our products to the largest customers ? Provide onsite sales and business development support ? Coordinate sales engineering support ? Guide customers through the purchasing process ? Meet and exceed revenue goals ? Ensure successful deployment of our products and customer satisfaction ? Manage assigned territory and/or assigned accounts Qualifications: ? BA/BS degree is a must ? 2+ years of relevant sales/ business development experience with at least 1 year sales experience in Enterprise Software, Portal/Collaboration Software, Microsoft Industry, or Microsoft SharePoint ? Demonstrated ability to present effectively, and to sell to high level Fortune 500 accounts ? Strong skills in communication, negotiation, organization, and teamwork ? Ability to travel about 50% of the time Native level Danish speaker
Enterprise Account Executive – Swedish
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in Stockholm, they are now expanding their Swedish team and are looking for ambitious sales professionals looking for a rewarding and well paid challenge, The Job: Responsibilities for the position include but are not limited to: ? Establish close relationships and introduce our products to the largest customers ? Provide onsite sales and business development support ? Coordinate sales engineering support ? Guide customers through the purchasing process ? Meet and exceed revenue goals ? Ensure successful deployment of our products and customer satisfaction ? Manage assigned territory and/or assigned accounts Qualifications: ? BA/BS degree is a must ? 2+ years of relevant sales/ business development experience with at least 1 year sales experience in Enterprise Software, Portal/Collaboration Software, Microsoft Industry, or Microsoft SharePoint ? Demonstrated ability to present effectively, and to sell to high level Fortune 500 accounts ? Strong skills in communication, negotiation, organization, and teamwork ? Ability to travel about 50% of the time Native level Swedish speaker
Swedish Speaking Technical Support – Prague, Czech Republic
The client Our client is one of the fastest growing supplers of business services in Prague They need a Swedish speaker for this project. The role: The main pupose of their job is to effect clear communications between Manufacturer and Customers. Typically you will be dealing with information requests from Customers or communication information from the Manufacturer to the Customers. You will use company systems to record all activities. The person: We are looking for people who are great communicators and have some experience of working in a customer service team. Skills required: Good English Fluent Swedish Good PC skills Good level of Mathematics
Nordic Team Coordinator – Credit Control
Team Leader / Team co-ordinator – credit control department – NORDIC SPEAKERS Location: Farnborough (very easy commute from London Waterloo station/ca. 35min) = Overall Objective = To assist and develop the resources of Credit Control to control the outstanding debt in order to maximise cash flow and minimise bad debts. = Key Areas of Activity = ? Monitor team collection and maintenance of designated client accounts ? Establish a strong and motivated team with clear lines of management succession. ? Develop clear lines of communication with all areas of the Company. ? Assist in the control of the mechanism for escalation of unresolved queries and problems. ? Identification and involvement in the development of new processes and systems. = Key Tasks = ? Collect and monitor teams collection of debts by various methods. ? Maintain regular client contact highlighting areas of concern, attending and receiving visits as required. ? Hold regular team meetings. ? Agree targets for individuals assisting as required ? Monitor team to ensure all procedures are being carried out accurately. ? Assist with the ?in house? training, development and appraisals of staff. ? Suggest and participate in developing enhancements to working practices within Credit Control = Qualifications & Experience Required = ? At least 1 years finance/credit control experience. ? Excellent communication skills ? Good ability in solving problems ? Excellent Leadership skills ? Fluent in at least one Nordic language (Norwegian, Swedish, Finnish or Danish) NOTE: *** We will ONLY consider applicants who has the skills/experiences required ***
Office Manager – Oslo
Our client is an Oslo based International trade association with 22 staff worldwide. The core of the business is the ability to deliver information to members who are decision makers in multimillion dollar transactions. This important service has been in operation for over 40 years and continues to grow. They now have need of an Office Manager for the Oslo office. The Office Manager will be responsible for the Accountancy and IT operations The perfect applicant will be an experienced accountant with strong IT skills and HR knowledge. Registering and posting of account transactions on a weekly basis (mostly done by bookkeeping support in Oslo and London offices) Periodic cash flow forecasting and management of currency exchange for day to day needs of the various offices Payroll Review of work on accounts payable Internal review, control and refunding of travel and other expense reports Preparing and reporting of withheld taxes and social security costs Preparation and follow up of invoices, including annual membership and service as well as non-fee income invoices Preparing of the following financial reports: a. Monthly income statements per section and related summaries. b. Monthly income statement summary reports for all sections. c. Quarterly reports/financial statements including nonoperational items. d. Preparation of the year’s financial statements for auditing and preparation of all audited statements and commentaries IT responsibilities will include overseeing the multiple server network and databases Business level Norwegian and English are required for this role. Salary is in the range described and dependent on skills and experience
Danish Speaking Customer Service Agent
Our client is a major International manufacturer and retailer. Based in Nottingham their multinational team include a growing number of Nordics who are focussed on delivering an outstanding service to customers in the Nordic region. We are looking for 3 Danish speaking customer service professionals to join this growing team. The Job ? Handle inbound and outbound calls ? Handle and resolve enquires/orders via email, correspondence and phone ? Achieve sales, retention and profitability based targets through the selling of products and services ? Understand customer needs, identify and offer most appropriate product/service ? Provide a world class level of customer service ? Monitor own performance undertake training to contribute to ongoing personal improvement, team and departmental capability Contact centre opening hours are; 8am-8pm Mon-Fri, 9-5pm Sat & 10-4pm Sunday Shifts are scheduled to cover 37.5hours (full time) within these times
Project Manager – Espoo, Finland
. Project Manager (Finnish & Swedish Speaker) ERP Software Implementation Location: Finland Our client is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions. As a Project Manager you will be primarily responsible for managing entire projects and customers who have selected one of the most technically advanced ERP solutions on the market today. The role of the Project Manager will be to manage the larger, more complex, higher risk projects however ?hands on? software implementation activities may also be required to ensure customer satisfaction. === Responsibilities will include === ? Maintain ownership of all projects and attend to all project management duties. ? Complete all project documentation e.g. status reports, cost to complete statements and continually monitor status against the plan ? Pro-actively tackling issues as they arise. ? Maximise customer satisfaction. ? Manage and maintain project team utilisation. ? Evaluate team-training needs and suggest team-training plans. === Successful candidates will be able to demonstrate === ? Finnish AND Swedish language skills (spoken & written fluency in both) ? 3+ years experience in a Project Management or Consultant role (ideally within the technology sectory – ideally enterprise software ERP / software industry) ? Evidence of steering teams to successful project completions
Swedish Customer Service Agent
Our client is a major International manufacturer and retailer. Based in Nottingham their multinational team include a growing number of Nordics who are focussed on delivering an outstanding service to customers in the Nordic region. We are looking for 3 Swedish speaking customer service professionals to join this growing team. The Job ? Handle inbound and outbound calls ? Handle and resolve enquires/orders via email, correspondence and phone ? Achieve sales, retention and profitability based targets through the selling of products and services ? Understand customer needs, identify and offer most appropriate product/service ? Provide a world class level of customer service ? Monitor own performance undertake training to contribute to ongoing personal improvement, team and departmental capability Contact centre opening hours are; 8am-8pm Mon-Fri, 9-5pm Sat & 10-4pm Sunday Shifts are scheduled to cover 37.5hours (full time) within these times
Finance Assistants
Finance Assistants Languages:- * Danish * Swedish * Dutch * Norwegian * Finnish We are seeking qualified and part-qualified individuals – (the company offer study support packages for those wishing to obtain industry finance qualifications.) The main duties of the role:- = To maintain accurate cost and profit centre records for the specific countries in the North West Europe cluster of countries. Specific tasks include:- = Processing transactions in their reporting systems (SAP), managing budgets and forecasts, managing purchase orders, payment requests, workflow processing, administration and to be the key contact for budget holders as required. = Experience with SAP, including Spiridon is an advantage ? as well as an interest in accounting policies practices. = Experience working with a variety of other cultures is also an advantage. NOTE: You must have a previous working experience from similar job role in the past. We will ONLY consider applicants who has experience from similar jobs in the past.
Accountants – Nordic speakers
European Cluster Accountant – (Nordic languages) We are currently looking for 3 x ACCA/CIMA qualified Accountants for an International company in Surrey. The sucessful individual will work as part of a team and have a specific country focus across North West Europe. = RESPONSIBILITY / TASKS = – Preparing exceptional journal entries for monthly closings and ensure posted on time. – Provide support to Sector and Country teams that need documentations for their auditors. – Provide sign off for country team on account reconciliations. – Review the business related provisions and accruals raised by the Sector teams and ensure these comply with company guidelines. – Perform and/or review teh impairment tests of tangible and intangible assest. – Provide monthly and annual information to Country accountants to statutory accounts can be prepared timely. = COMPETENCIES = – SAP/ Spiridon / Esprit experience a strong advantage. – Strong working knowledge of accounting and auditing skills and practices. – SOX compliance for finance and review of general ledger accounts, SKILLS/EXPERIENCE: – Ideally ACA/ACCA/CIMA Finalist / Qualified Accountant – Knowledge of accounting and control processes in a commercial environment. – Exposure to to corporation tax and VAT accounting – Worked in a financial audit function for at least 1 year (Desirable) – Strong communicator with a flexible approach
Order Processing Administrator – DUTCH speaker –
. ORDER PROCESSING ADMINISTRATOR ~ Dutch speaker ~ === LANGUAGES REQUIRED === * DUTCH – fluent written + spoken (must have) * ENGLISH – fluent written + spoken (must have) (French would be a strong advantage – but is not essential) ===LOCATION === The job is located a short commute by tube or train from London (Baker St or Marylebone). === ROLE SUMMARY / PURPOSE === ? You will be part of a newly established Customer Care Centre providing support to all customers ? You will be responsible for ensuring order entry quality and integrity. = ESSENTIAL RESPONSIBILITIES = ? Plan and pro-actively manage the entire process of fulfilling a customer contract from order entry to collection. ? Responsible for order entry and backlog quality and optimising sales transfers. ? Ensure orders validation, compliance and approvals before order entry. ? Confirm customer requested date and plan the backlog management ? Set up orders review with Finance/Order Fulfilment Leader ? Daily follow up of customer credit documentation. ? Follow shipment and installation to ensure revenue reconciliation on time. ? Monitor and coordinate daily logistics traffic from warehouses. === ESSENTIAL SKILLS === ? Fluency in both DUTCH & ENGLISH ( French language skills a strong advantage) ? Experience in order management ? Good understanding of the order fulfilment process. ? Customer satisfaction oriented. ? Team player. ? Committed to deliver. ? Ability to use systems and work in a matrix environment. ? Excellent verbal and written communication. * Fulltime/Permanent position *
Team Leader – Finance –
Infrastructure Finance Team Leader Languages required * Danish * Swedish * Dutch * Norwegian * Finnish Salary up to £45.000 p.a. + benefits *** MISSION OF FUCTION *** To maintain accurate cost/profit centre records or the specific country infrastructure functions and provide accurate costs and billing information. *** RESPONSIBILITIES / TASKS *** = To process the transactions within the Infrastructure cost/profit centres in line with the company guidelines and Spiridon and Esprt reporting deadlines. = Supervise and reconcile uploads of budgets and forecasts into SAP, check and sign off cost centre reports. = Maintenance of cost centre structure. = To perform and sign off SOX and ICS controls or areas of responsibilitiy, ensure that CCM alerts are monitored and closed in a timely manner. = Risk management. = Identification reporting and mitigation of internal and external risks and opportunities taht could impact on the accuracy of the cost centre reports. = Raise Purchase Orders, raising vendor payment requests, workflow processing and admin. = Setting leadership standards and manageme gest practice through clear objectives. = Take responsibility as SAP (Spiridon) key user for Infrastructure Function. *** ESSENTIAL *** Microsoft Office / Spiridon and Business Warehouse / Esprit Reporting / Accounting and Controlling Practical finance experience using Spiridon and a strong finalist of fully qualified accountant. Strong finance acumen Team objectives set and monitored
Danish Speaking Website Content Manager
Our client is a retailer of high quality fashion accessories based on the Essex coast. This successful International web based retail business is expanding and they now require a: Danish Speaking Website Content Manager The Job: You will be responsible for the lifecycle of the Danish website ? crafting the marketing message as well as managing the content and communication. Key job responsibilities will include; ? Translation ? Copywriting ? Proofreading ? Promotions ? Newsletters The Person: The successful applicant will be a self starter with the desire to excel in a marketing role. The employer values and requires integrity, energy and the ability to work in a high energy team.
Swedish Payroll Specialist
. =/= DIMENSION & SCOPE =/= This position is responsible for the payroll preparation and processing of Swedish payrolls in SAP, updating and maintaining payroll related records and data files and maintaining the payroll database. The position holder must be flexible and have the ability to be productive in a high-stress environment and meet stringent production deadlines. =/= PRINCIPAL DUTIES AND RESPONSIBILITIES =/= * Responsible for the preparation and processing of monthly payroll runs. * Responsible for the balancing and review of all output, investigation and correction of errors associated with the auditing of payroll data. * Responsible for the processing of wage loans, payroll adjustments, imputed income adjustments, benefit adjustments, special bonus awards and commission payments. * Responsible for production of special payments to employees, including grossed-up adjustments, commissions, incentives, etc. * Responsible for the preparation and processing of all manual and off-cycle checks. * Responsible for assisting in the testing of all system tax updates, version upgrades and enhancements to the SAP System as needed. * Responsible for the balancing and transmission of all vendor and bank interfaces of payroll related data. * Responsible for the preparation, validation and submission of regulatory filings * Responsible for preparation of payroll related journal entries. * Processes adjustments related to the recovery of wage loans, relocation reimbursements, etc. from terminated employees. * Processes the payments of any special payments associated with the closing of company location sites or acquisitions of any new companies. =/= EDUCATION AND PROFESSIONAL CERTIFICATIONS =/= * Bachelor?s degree in related field from a four-year college or university * 3 – 4 years previous Swedish Payroll Experience. * SAP experience is essential. =/= CANDIDATE PROFILE =/= * Excellent research and problem solving skills. * Ability to plan, organize and schedule duties to meet rigid payroll processing deadlines. * Ability to process a high volume of detailed work in a short time frame. * Proficient in a variety of software programs, including Microsoft Word, Excel and PowerPoint for Windows. * Experience in SAP HR system * Solid oral and written communication skills. * Successful candidate must speak fluent Swedish and English
Financial Analyst – Nordic Speaking
. INFRASTRUCTURE FINANCE ANALYST = BRIEF INTRO = Technical design and development of the Cluster Infrastucture interfaces in particular with Spiridon and Esprit to introduce and/or improve financial processes. Implementation of standard reporting. = Responsibilities/Tasks/Experience = ? Develop key Infrastructure Controlling financial reporting models. ? Excel used as primary application, with live Business Warehouse queried used to source key financials. ? Required management reports. ? Further development of key financial models, eg. budgets and forecast models, utilising the Business Warehouse wherever possible. ? Establish key performance indicator models. ? Develop non-financial data reporting from non financial sources, eg. SAP HR ? Implement standard infrastructure report format and timing ? Implement infrastructure budget round mechanism and timetable ? Provide standard reporting (whitebook, gross cost, recovery, variance analysis) for Cluster and Country leadership, function, Sectors. ? Provide specific ad-hoc reporting to functions and projects. = To be considered for this web design role, following skills/experience is needed = ? MS Excel, MS Access, VBA, SharePoint, Business Warehouse (or OLAP equivalent) ? Project management methodologies ? Statistical analysis methods ? Acountant (or part qualified / experienced) ? SAP Financial ? Experienced in corporate functions / shared services environment ? Poject management experience in commercial / corporate functions ? Srong analytical skills with ability to map business processes within business organisation. ? Pior project management and project resource management experience.
GERMAN Order Processing Administrator
Order Processing Administrator / Order Fulfilment Coordinator German language skills (fluent spoken/written) Contract:- 6 months F.T.C Location:- Buckinghamshire * Easy commute by tube from Baker Street or by train from Marylebone station * Role Summary/Purpose * You will be part of a newly established Customer Care transactional Centre providing a seamless back-office support to all customers. * You will be responsible for ensuring order entry quality and integrity. =*= ESSENTIAL RESPONSIBILITIES =*= * Plan and pro-actively manage the entire process of fulfilling a customer contract from order entry to collection, to ensure that customer requirements are met * Establish and maintain communication with the appropriate individuals throughout the process (Order Fulfilment Leader, Customer Care Centre, Finance team, Supply Chain, Distribution team). * Responsible for order entry and backlog quality and optimising sales transfers. * Monitor the customer plan versus actual in order to pro-actively reduce span in the customer order fulfilment grounded on Ship Complete On Time (SCOT) optimization. * Ensure orders validation, compliance and approvals before order entry. * Own and update timely key dates using local operating mechanisms and reports. * Set up orders review with Finance/Order Fulfilment Leader * Daily follow up of customer credit documentation. * Give shipping and billing instructions in accordance with contracts terms and conditions. * Follow shipment and installation to ensure revenue reconciliation on time. * Follow up on collections issues due to order fulfilment. * Monitor and coordinate daily logistics traffic from warehouses. =*= QUALIFICATIONS/EXPERIENCE =*= * Fluency in GERMAN (spoken/written) as you will need to communicate confidently with our customers * Experience in order management and good understanding of the order fulfilment process * Customer satisfaction oriented * Team player * Committed to deliver * Ability to use systems and work in a matrix environment * Excellent verbal and written communication £25.000 PRO RATA
Inside Sales Associate – Norwegian
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in central London, they are now expanding their Nordic team. The Job: The Inside Sales Associate position is ideal for someone who is driven and hungry for success. Our Client offers a superb compensation package which includes a good base salary + an excellent uncapped commission plan. In addition, our comprehensive training sessions offers all the necessary tools to succeed. Responsibilities for the position include but are not limited to: ? Develop new prospects and expand existing accounts ? Maintain required number of quality outbound calls to customer contacts ? Generate incremental revenue according to specific targets ? Conduct in-depth product presentations ? Record accurate customer data to the CRM system ? Provide high level of customer service to ensure client?s complete satisfaction Experience and Qualifications: ? University degree (technical background preferred but not required) ? Fluency in English and Norwegian ? 1 to 3 years of experience of lead generation or IT related sales ? Interest in the technology industry ? Excellent communications and customer service skills ? Determination to surpass performance goals ? Willingness to learn ? Ability to work individually and within a highly collaborative team environment
Inside Sales Associate – Finnish
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in central London, they are now expanding their Nordic team. The Job: The Inside Sales Associate position is ideal for someone who is driven and hungry for success. Our Client offers a superb compensation package which includes a good base salary + an excellent uncapped commission plan. In addition, our comprehensive training sessions offers all the necessary tools to succeed. Responsibilities for the position include but are not limited to: ? Develop new prospects and expand existing accounts ? Maintain required number of quality outbound calls to customer contacts ? Generate incremental revenue according to specific targets ? Conduct in-depth product presentations ? Record accurate customer data to the CRM system ? Provide high level of customer service to ensure client?s complete satisfaction Experience and Qualifications: ? University degree (technical background preferred but not required) ? Fluency in English and Finnish ? 1 to 3 years of experience of lead generation or IT related sales ? Interest in the technology industry ? Excellent communications and customer service skills ? Determination to surpass performance goals ? Willingness to learn ? Ability to work individually and within a highly collaborative team environment
Inside Sales Associate – Danish
The Company: Our client is one of the World?s most successful originator of SharePoint related software and services. Based in central London, they are now expanding their Nordic team. The Job: The Inside Sales Associate position is ideal for someone who is driven and hungry for success. Our Client offers a superb compensation package which includes a good base salary + an excellent uncapped commission plan. In addition, our comprehensive training sessions offers all the necessary tools to succeed. Responsibilities for the position include but are not limited to: ? Develop new prospects and expand existing accounts ? Maintain required number of quality outbound calls to customer contacts ? Generate incremental revenue according to specific targets ? Conduct in-depth product presentations ? Record accurate customer data to the CRM system ? Provide high level of customer service to ensure client?s complete satisfaction Experience and Qualifications: ? University degree (technical background preferred but not required) ? Fluency in English and Danish ? 1 to 3 years of experience of lead generation or IT related sales ? Interest in the technology industry ? Excellent communications and customer service skills ? Determination to surpass performance goals ? Willingness to learn ? Ability to work individually and within a highly collaborative team environment
MAGENTO WEB DEVELOPER
. MAGENTO WEB DEVELOPER A Magento Web Developer is required to join a growing e-commerce company based in London. The company has seen excellent growth in the last couple of years and so is now looking to increase its capabilities with the addition of a Magento Web Developer to the team. The candidate MUST have extensive knowledge of the Magento platform and hold excellent skills of developing in Magento. You should have be a creative and dynamic developer with excellent attention to detail. The focus of the role will be towards the developing on the companies e-commerce business, working along side internal stakeholders and external agencies. You will need to be able to demonstrate a solid background in Magento development to be considered for this role. You should also have a high level of customer / user experience awareness and be up to date with all the latest Magento development, design and social media technologies. Main responsibilities: 1. Maintenance and improvement of current Magento e-commerce system and server infrastructure 2. Road map and future development 3. Alignment of future needs of the business to capability of the Magento logic 4. Newsletter creation and improvement 5. Working with external blogs and encoding logics 6. Full end to end testing of current and future processes and models 7. Support IT systems are consistent with business growth plans 8. Development and installation of 3rd party modules 9. Implementation of SEO best practices REQUIRED SKILLS/EXPERIENCE: ? Extensive Magento eCommerce ? PHP/MySQL, SOAP, XHTML / CSS, XML and W3C accessibility ? Design with Photoshop, Dreamweaver ? Experience with Google Analytics & Adwords for SEO and PPC ? Javascript and the jQuery framework ? Enthusiasm for emerging technology (AJAX and Web 2.0 APIs) ? Ability and desire to excel in a fast-paced entrepreneurial environment ? Multi-tasking, able to manage several projects at one time ? Organised and responsible, being able to work independently or with little supervision Nordic languages are not neccesary for this role – but the perfect candidate would speak Danish + English
Web Designer – Scandinavian
Web Designer A Web Designer is required to join a growing e-commerce company based in London. The company has seen excellent growth in the last couple of years and so is now looking to increase its capabilities with the addition of a creative web designer to the team. You should be a creative and dynamic web designer with an excellent eye for design and attention to detail. * The focus of the role will be towards the creative, graphics side of web design, so you must be a confident, creative and experience web designer and able to hand code in XHTML. * You will need to be able to demonstrate a solid background in web design, multimedia, interactive design to be considered for this role. * You should also have a high level of customer / user experience awareness and be up to date with all the latest design and social media technologies. * You will be designing for the company’s e-commerce sites, as well as for email and affiliate marketing and other online and offline related projects, so there will be a good level of variety within the position, as well as the opportunity to make your creative mark on the company’s online presence. * To be considered for this web design role you MUST be able to provide details of an up to date e-commerce, design focused portfolio and must be able to create exciting new designs on brand as well as carry out front end coding in HTML, XHTML, Javascript and CSS. You will ideally be of Danish, Swedish or Norwegian nationality, with an excellent level of English, or have an excellent level of your native language skills (spoken/written). If you would like to explore this web Design role in further detail, please submit your CV and portfolio link for an immediate conversation. ESSENTIAL SKILLS: Photoshop InDesign Flash CSS HTML Javascript JQuery XML XHTML HTML W3C KNOWLEDGE OF: Magento Content Management Systems E-commerce trading Online marketing best practice The company is urgently looking to recruit for this role – immediate / very quick start is available!
Customer Service ? GERMAN ?
GERMAN Customer Services Representatives The Client: Our client is one of the world?s largest companies. The Job: Our client is in the process of setting up a new team to support their German clients. We are, therefore, looking for a minimum of six German speaking customer service advisers who will start on an initial six month contract. As the team establishes we expect that our client will offer some permanent contracts. Skills and Qualifications: * Previous client and customer service experience * Self direction and a ?can do? attitude to customer service * Exceptional communication skills and an ability to consistently represent our client in a courteous and professional manner * Excellent organisational and administrative skills * Ability to work well in a busy customer services environment * Flexibility and willingness to work as a team member * Fluency in German language plus English * Good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems. * Proficiency in PC computer skills
Danish Speaking Technical Support – Prague, Czech Republic
The client Our client is one of the fastest growing supplers of business services in Prague They need a Danish speakers for this project. The role: The main pupose of their job is to effect clear communications between Manufacturer and Customers. Typically you will be dealing with information requests from Customers or communication information from the Manufacturer to the Customers. You will use company systems to record all activities. The person: We are looking for people who are great communicators and have some experience of working in a customer service team. Skills required: Good English Fluent Danish Good PC skills Good level of Mathematics
Norwegian Speaking Engineering Support Manager – Oslo
OVERALL PURPOSE OF JOB ?To build up a service and support offering for customers located in the Nordic Region. This includes promoting and selling the services of the company to existing and future customers, offering upgrades to customer?s installations, service contracts, and on-call service to the existing installed base in the territory. ? To support customers’ installed products and systems with technical aspects of upgrades, trouble-shooting and advice. This will include being part of a 24/7 on-call support rota. ? To establish and operate a customer training facility at the Lysaker office ? To undertake commissioning and service work as required The roles/tasks of the Service & Support Manager are summarised below. Build up local capability for customer support, including problem solving, assessment of trip history data, email/telephone support , training, and remote monitoring services. Problem-solving includes systematic, logical approach to service and breakdowns. Clients system and associated services shall be promoted as a tool for remote monitoring, preventative maintenance and trouble-shooting Liaise with customers to capture requirements and upgrade opportunities This may require overseas and offshore travel. Occasional site visits for commissioning, sea trials and service/breakdown as and when required to meet the business needs. Support sales/tendering activity as required. Liaison with other units, customers, suppliers and sub-contractors. Service engineers initially sourced from UK, France and Germany Units to be gradually complemented by local personnel. May involve extensive time working away from the office (sometimes overseas) to support tenders, customer meetings, acceptance tests, commissioning and service contracts. Required Qualifications/Skills ? Degree in Electrical/Electronic Engineering or Computer Science. Experience ? A knowledge and understanding of the Nordic industrial environment, preferrably within O&G, Marine/Offshore, Power generation or Renewables ? Must be computer literate ? Understanding of process automation (e.g. power generation/distribution, power management, control of valves and pumps, drives) ? Knowledge of customer process systems with the use of gas turbines, steam turbines, diesel engines, pumps and compressors. ? One to two years’ experience or training in an engineering design, testing, commissioning or research environment. ? Drive and PLC software and programming (including Ladder Diagram and Functional Block). ? Good understanding of control systems (open loop / closed loop, PID loops) ? Data communication networks (Ethernet, Modbus, Profibus, etc.) ? Good understanding of the principles of rotating machines (high voltage motors and generators. ? Good understanding of power systems including power management, excitation and protection systems. Fluent Norwegian and English
Corporate Legal Consultant – Swedish – London
CORPORATE LEGAL CONSULTANT, London (Swedish speaker required) Our client enables businesses from outside of the UK to quickly and efficiently start trading here by facilitating all Financial, Administrative, HR and Legal matters on their client?s behalf. Their reputation has been built on a solid foundation of service to Nordic businesses. They are currently looking for a proactive Swedish speaker ? with a background in corporate legal or corporate financial ? to be part of their team acting for a range of external clients. * Reporting into othe Head of Corporate Legal, you will be responsible for the management and development of client relationships together with your team members. * In doing so, you will draw on your natural communication skills and can-do, flexible attitude to find practical solutions to all issues relating to company secretarial and other statutory tasks. * A university graduate in either a legal or financial discipline * You will have significant prior experience of working in a similar or related area ? as well as, ideally, a good working knowledge of the Companies Act 2006. This position is initially a maternity leave contract which may lead to a permanent position.
Inside Sales Executive – DANISH / SWEDISH speaker –
INSIDE SALES EXECUTIVE – (Danish is a must + ideally Swedish) = Role Summary = ? Grow service sales of assigned customer portfolio through creating and maintaining long term customer relationships/satisfaction. ? Telephone customers to sell assigned service products & services. ? Meet/exceed sales quotas and activity levels for assigned territory by keeping sales trackers and account reviews. ? Prospects, qualifies, quotes and closes new business in assigned area. ? Support sales account managers on larger deals. Monitor sales development. = Qualifications / Experience = * MUST be fluent in DANISH (+ ideally Swedish language skills too). * Excellent command of English (spoken/written) * An excellent relationship builder with clients * Sucessful sales background (B2B telesales or external direct sales, negotiation & closing skills) * Lead qualification, sales and negotiating. * Goal-oriented self starter. * The role is mainly office based (90%) with some travel (10%). * You will mainly be dealing with existing clients, renewing of contracts, selling services, dealing with tenders and cementing a strong working relationship with the customers . *** This role is not "hard sales", but more towards Account Handling/Relationship building with excisting clients. = Location = Buckinghamshire (easy commute from Baker Street tube station and/or Marylebone train station) = Salary = £25.000 – £28.000 per year (depending on skills/experience) + benefits / commission (full job description will be forwarded to suitable candidates with the right skills/experience).
Service Sales Specialist (German, French, Italian )
SERVICE SALES SPECIALIST – (German, French & Italian language skills) = Role Summary = ? Grow service sales of assigned customer portfolio through creating and maintaining long term customer relationships/satisfaction. ? Telephone customers to sell assigned service products & services. ? Meet/exceed sales quotas and activity levels for assigned territory by keeping sales trackers and account reviews. ? Prospects, qualifies, quotes and closes new business in assigned area. == Qualifications / Experience == * MUST be fluent in: GERMAN, FRENCH & ITALIAN (spoken/written) * Excellent command of ENGLISH (spoken/written) * Sucessful sales background (B2B telesales OR direct sales with good negotiation & closing skills) * Proven track record of:- developing, organising and implementing sales plans, meetings and exceeding sales targets. * Lead qualification, sales and negotiating. * Goal-oriented self starter. ** This is not a "hard sales" role – more towards Account Handling/Relationship building with the customers *** = Location = Buckinghamshire (easy commute from Baker Street tube station and/or Marylebone train station) = Salary = £25.000 – £28.000 per year (depending on skills/experience) + OTE + BENEFITS (full job description will be forwarded to suitable candidates with the right skills/experience).
Account Executive – Swedish Speaking
THE CLIENT: Our client is a London based multi-market, multi-media, multi-language global marketing and communications business. THE JOB: As a Swedish Speaking Account Executive your role is to assist the team in the implementation of multi-language marketing communications. KEY RESPONSIBILITIES: ? Manage client relationships ? building and maintaining strong working relationships with clients ensuring document validations are completed on time and providing assistance as required ? Liaise with translators to place translation work, raise purchase orders and manage timely translation return. ? Liaise with proofreaders and editors to help proof-check, proofreading and ensuring best possible quality of translation. ? Incorporate changes requested by clients and update glossaries or preferred terms list on an ongoing basis. ? Work with our in-house studio or within the team to pass translated work into typesetting. ESSENTIAL SKILLS: ? Experience of managing own workload within a team environment and delivering to high standards ? Some experience of marketing communications planning, translation, production, print & distribution processes ? Business fluency in Swedish and English
Inside Sales – DANISH speaker –
My client is one of the World?s leading Healthcare businesses. Situated a short commute from Baker St or Marylebone they have an immediate opportunity for a Nordic Inside Sales Executive. == The Job == * Grow sales to assigned customer portfolio * Develop portfolio by contacting targeted pharma, biotech and academic clients. * Support Sales Account Managers on larger deals – Inc some travel to the Nordics == The Person == * Languages – DANISH (+ ideally Swedish) + English * Successful sales / account handling (ideally phone based) * Proven background in sales success developing. * Able to interact effectively with all levels of an organisation. We are seeking someone who is an excellent customer account handler and have nurtured and are excellent at client relationship management, but at the same time is skilled at selling services products to both new and existing customer. 90% of the job is office based / 10% travel Full job description will be given to suitable candidates.
Finnish Speaking Customer Service Specialist
The client Our client is one of the Worlds largest suppliers of business services. In Belfast they have a fantastic Nordic team – hiring now! They need 5 Finnish speakers for this project. The role: The main pupose of the job is to effect clear communications between Manufacturer and Dealers/Customers. Typically you will be dealing with information requests from Dealers/Customers or communication information from the Manufacturer to the Dealers/Customers. You will use company systems to record all activities. The person: We are looking for people who are great communicators and have some experience of working in a customer service team. Skills required: Good English Fluent Finnish Good PC skills Benefits Basic Salary of £14,560 – bonuses (based on customer satisfaction) can take this to £16,744 Relocation allowance Free accomodation in first week. Free private health insurance Contributory dental insurance Contributory pension plan 29 days holiday per annum (inclusive of statutory holidays)
Finnish Speaking Customer Service Specialist
Our client is a major International manufacturer and retailer. Based in Nottingham their multinational team include a growing number of Nordics who are focussed on delivering an outstanding service to customers in the Nordic region. We are looking for 3 Finnish speaking customer service professionals to join this growing team. The Job ? Handle inbound and outbound calls ? Handle and resolve enquires/orders via email, correspondence and phone ? Achieve sales, retention and profitability based targets through the selling of products and services ? Understand customer needs, identify and offer most appropriate product/service ? Provide a world class level of customer service ? Monitor own performance undertake training to contribute to ongoing personal improvement, team and departmental capability Contact centre opening hours are; 8am-8pm Mon-Fri, 9-5pm Sat & 10-4pm Sunday Shifts are scheduled to cover 37.5hours (full time) within these times.
HR Manager – Nordics
Our client – a recognised global ERP business- requires a Human Resource Manager for the Nordic region based from their EMEA HQ in Bracknell. Responsibilities include: ? To implement and communicate HR policies ? Provide guidance on HR strategy including; recruitment and induction, salary planning, performance management, promotions, training requirements and all human resource related activities ? To assist with any restructuring activities where necessary and ensure that the employment law in each country is understood and followed ? To ensure the company?s recruitment procedures are followed; assist the managers in the recruitment process with the aim of securing the best talent for the business at the lowest cost Requirements: Swedish language would be preferred Experience of HR Management within the Nordic Region Experience of the software / technology sector desirable Qualifications/Education: Degree level education ideally with a HR qualification
DANISH Customer Services Advisor – Intern –
Customer Service Representative –