Wolters Kluwer (www.wolterskluwer.com) is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer’s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer’s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.
The Sr. Solutions Architect role will be part of the Regional Back Office Organization with the primary focus of providing world class Business Service Delivery. Work with and provide guidance to a team of 50+ employees/consultants/contractors for the continued development of the Enterprise Back Office systems, ensuring quality and execution excellence around development and enhancement of our software / web-based products and services within and integrated with the Back Office ERP system. This includes Back Office systems, internal operation-facing products used to support Customer, Order, Fulfillment and Finance management functions and information. All of the system feed the client facing products. The Sr. Solutions Architect will be responsible for the definition, analysis, delivery and integration of business solutions within the GSS Back office operation. A large part of the responsibilities require ability to understand business needs and translate these to detailed specifications allowing to implement solutions that provide our business with a competitive edge with ongoing automation and productivity improvements. An important facet of the position is directly interacting with business process consultants and product managers to comprehend their business challenges and to define and implement solutions that meet their needs.
Essential Duties and Responsibilities:
Manage functional aspects of Application Development projects.
Provide subject matter expertise on the functionalities of the latest version of Oracle EnterpriseOne as well as JDEdwards Xe releases.
Familiarity with functionalities of CRM, Contact management (phone and email), BI, eStore, especially as they pertain to ERP integrations is desired.
Perform fit-gap analysis of new requirements to existing suite of applications and functionalities.
Routinely work on optimization of existing functionalities and processes, addressing the need for highly configurable, available and scalable environment.
Utilize knowledge and proven experience implementing and maintaining installations of Vendor packages (JDE ERP Products, SAP Business Objects, SalesForce.com) in leading Business Analysis and Problem Management efforts.
Work closely with Business Subject Matter Experts to develop functional solutions that meet Business needs and are aligned with Architectural roadmap.
Lead Conference Room Pilots, educating Business sponsors on how the application can be used to fulfill their requirements and improve workflows.
Lead project teams consisting of a mix of onsite and offshore consulting and staff resources.
Validate Software quality and conformance to specifications and business requirements through unit/functional testing.
Lead a team of functional and technical resources at a functional, administrative and delivery level. Understand and manage contractors staffing needs and requirements, ensure appropriate resources are allocated to projects.
Work with multiple teams of technology professionals who have a role in the creation, acquisition and rollout of internally developed or purchased solutions.
Mentor, obtain and/or facilitate training of resources in appropriate functional areas.
Develop solutions that are open and adaptive to business and technology changes. Produce, collect, promulgate, and enforce architecture and technical guidelines.
Evolve the technical and business models that support our enterprise; ensure that vendors and partners are in compliance with model standards and practices; set and maintain expectations for technical deliverables.
Follow established CMMI best practices.
Work with the business to determine the priorities among product requirements (e.g. business functionality, availability, scalability, and performance), and ensure that designs and implemented systems meet these prioritized requirements.
Create presentations for business and technical personnel to explain current and proposed system functionalities to assist in business and technical implementation decisions.
Minimum Qualifications:
BA/BS in Technology area (i.e. Computer Science) or related field or equivalent work related experience.
10+ years hands-on experience in configuring and managing JDEdwards ERP package (Order Management, Distribution, Procurement, Financials)
10+ years of demonstrated successful experience in project implementations, upgrade, support, consolidations with progressive increases in leadership roles/responsibilities
Proven experience driving effective stakeholder status, decisions and communications.
Demonstrated track record of successful product delivery within budget, schedule, scope and quality.
Must have significant experience (10-15 years) of configuring and managing JDE ERP applications.
Proficient with Microsoft Office Suite, Microsoft Project or similar project management toolset.
Strong estimating and planning skills—can accurately scope out length and difficulty of tasks/projects, set objectives and goals, break work down into process steps, develop schedules and task/people assignments, anticipate and adjust for problems and roadblocks, measure performance against goals and deliveries, and evaluate results
Ability to troubleshoot and potentially debug system/integration issues.
Excellent writing and verbal communication skills, as well as strong customer relationship and leadership skills.
Strong analytical and team-based problem solving skills.
Ability to negotiate resolution of issues and conflicts.
Ability to effectively lead and facilitate cross-functional teams on and off-shore.
Solid resource management experience required, including resource estimation and allocation
Ability to negotiate acceptable tradeoffs and decisions that balance the needs of the product vision against the needs of the technical constituencies.
Ability to multitask on many parallel project initiatives and production support needs, including prioritization of production support vs. new project development.
Strong client focus—dedicated to meeting the expectations and requirements of internal and external clients, acts with client in mind, and establishes and maintains effective working relationships with clients.
Strong decision making skills—can make quality decisions in a timely manner.
Strong conflict management skills—ability to find common ground and get cooperation with minimum noise.
Ability to display endurance and capacity for a fast-paced work environment.
Strong leader who can establish clear directions, objectives and measurements; set stretching objectives, layout work in a well-planned and organized manner, communicate clearly, provide timely information people need to know to do their jobs and feel good about being a member of a team, effectively and efficiently utilize resources, blend people into teams, create strong morale, and foster open dialogue.
Ability to effectively cope with change and shift gears comfortably.
Strong business acumen—knows how businesses work, and knowledgeable in current and possible future practices, trends, and developments affecting his/her business and organization.
Preferred Qualifications:
Advanced degree.
Knowledge of JDEdwards development toolset is a plus.
Wolters Kluwer has 2011 annual revenues of €3.4 billion ($4.5 billion/£2.8 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
Visit our website, YouTube or follow @Wolters_Kluwer on Twitter for more information about our customers, market positions, brands, and organization.
Wolters Kluwer offers a competitive compensation and benefit package including 4-weeks of paid time off (1st year), 12 paid holidays, and a generous profit sharing program.
We are an equal opportunity employer and committed to a diverse workforce.
Industry: Information Services
Discipline: Prof. Svcs/Consulting
Experience: 8 - 10 Years
Compensation: Doe
Company: Wolters Kluwer