2015-11-01

Transport 1 guidance Run a Driver CPC training course From: Driver and Vehicle Standards Agency 2 First published: 27 October 2015 Part of: Driver CPC and Transport 3 4 How to run and manage a Driver Certificate of Professional Competence (CPC) periodic training course. Contents Who can provide courses 5 Send joining instructions 6 Register delegates and check their identities 7 Introduce the course 8 Train the drivers using your approved course 9 Plan for problems with running your course 10 Collect feedback and evaluate the course 11 Give a certificate of attendance 12 Record the training you provide 13 See more like this 14 Who can provide courses You must be an approved training centre to provide Driver CPC periodic training courses. You have to apply to get approval for: your training centre any courses you want to provide Find out how to set up Driver CPC training centre 15 .

Send joining instructions You should send joining instructions to each driver before the course takes place. These should include: the course s start and end times the length of the course (eg 7 hours excluding breaks) details of your cancellation policy whether lunch is provided a contact number so drivers can tell you about any special requirements You can download an example of joining instructions. Joining instructions (example) 16 ODT , 16.6KB This file is in an OpenDocument 17 format Register delegates and check their identities You need to register the drivers attending the course. The registration sheet can be either: for the class as a whole a sheet signed by an individual You can download a template of a registration sheet to use. Attendance register (example) 18 ODT , 15.3KB This file is in an OpenDocument 19 format What the sheet has to include The registration sheet needs to include: the course date and venue handwritten course start and end times breaks the trainer s name the delegate s name and signature the delegate s driving licence number your centre approval number (AC:00000) your course title and code (CRS:0000/00) Comments section It should include a comments section to note if the course was not delivered to a delegate because: their licence wasn t valid the delegate didn t finish the course because they were unwell of other reasons, eg the driver was late for the course and was turned away Details of an identity check should also be written in the comments section. You should write Do not upload if the delegate didn t finish the course and cross through the record. The attendance record should show when your course runs over 2 consecutive days or if 2 modules are taken each day. Check the identity of drivers You must check the identity of all drivers using one of these forms of photo ID: a photocard driving licence a valid passport a digital tachograph card a driver qualification card (DQC) Check the driving licence entitlement You must check that all drivers have the right entitlement on their licence. Only drivers with large goods vehicle (LGV) or passenger carrying vehicle (PCV) entitlement can have periodic training recorded for them.

Introduce the course You should set enough time for a welcome and introduction session. This should include: a health and safety briefing information about welfare facilities the course aims and objectives an opportunity for drivers to share their experiences and knowledge timings for the course the conduct expected eg: use of mobile phones mutual respect and confidentiality Tell drivers how you ll use their personal information You must tell drivers about how you collect, use, disclose, keep and dispose of their personal data. You should do this using a fair processing notice before you start the actual training. You should do this verbally to check drivers have understood. You can use slide to help. You can download a template of a fair processing notice to use. Fair processing notice (example) 20 ODT , 4.96KB This file is in an OpenDocument 21 format Train the drivers using your approved course You must: link the course content to the syllabus be up-to-date with current legislation You don t have to cover the full content of the syllabus – you can focus on parts of it. You can include content that goes beyond the content in the Directive (2003/59 EU) as long as it s linked to the syllabus and is an expansion on a Directive topic. Course content rules Your course content must be equivalent to at least a level 2 vocational qualification.

The UK qualifications regulator defines a level 2 as: Competence which involves the application of knowledge and skills in a significant range of varied work activities, performed in a variety of contexts. Some of the activities are complex or non-routine, and there is some individual responsibility and autonomy. Collaboration with others, perhaps through membership of a work group or team, may often be a requirement. Courses for LGV or PCV drivers or both Your course content should apply to the LGV and PCV sector, or it can be for both. The course content can be very different for each. You can run the course to a mixed group of drivers and extend the course time if you need to, so that both LGV and PCV drivers get full training. Example You can send the LGV drivers on a break while the PCV drivers get specific training, or the other way around. Course length Your periodic training course must: last for the required time short delivery is not allowed be delivered as approved within its approval time You need to make sure there s enough approved content to fill the course. Only direct contact time with a trainer counts toward periodic training.

You can use more than one trainer to make sure the drivers have enough contact time. Example You could run a course with 20 drivers which includes practical sessions using pallet trucks in a warehouse. You could run the theory-based classroom part with one trainer, but it would need more than one trainer and pallet truck for the practical part. Periodic training courses are at least 7 hours long, but you can apply to deliver a course that is: 14 hours long 21 hours long 28 hours long 35 hours long Pre-course activities, breaks and lunch don t count as training time. Courses must be run in blocks of at least 7 hours, but a 7-hour block can be further split into 2 parts of 3 hours. The second part must start within 24 hours of the first part ending. Example 1a A training course is approved for 10 hours and 30 minutes. This could be run as: a block of 7 hours on the first day a block of 3 hours and 30 minutes on the second day The second part must start within 24 hours of the first part ending. Example 1b The same course could also be run as: a block of 3 hours and 30 minutes on the first day a block of 3 hours and 30 minutes on the second day a block of 3 hours and 30 minutes on the third day Each part must start within 24 hours of the previous one ending.

Example 2 A training course is approved for 35 hours. The drivers work a 6-day week. This could be run as 5 consecutive days of 7 hour sessions You could also run it as: a 7-hour session on the first day a 7-hour session on the second day a 7-hour session on the third day a 7- hour session on the fourth day a 3 hour session on the fifth day a 3 hour session on the sixth day Each session has to start within 24 hours of the previous session ending. Modules A modular course is a 7-hour course made up of 2 modules of 3 hours. Example You could have 4 modules 3 -hour modules (A, B, C, D) lasting 3 hours each. You can run these in any combination to make a 7-hour course, eg AB, CD, BC, AD, AC, or BD. A modular course can be split into 2 sessions, but the second session must start within 24 hours of the first session ending. There s no limit on how many modules can be in a modular course. Practical activities You can include practical activities in your course.

If only one driver is doing the practical activity the other drivers must be doing learning activities so they get at least 7 hours of training. DVDs and video clips You can use DVDs within the content of the course. Plan for problems with running your course You should make sure that you have plans in place to deal with problems when you re running your course. Computer failure You can use paper copies of slides if you have a computer problem. Bad weather You can: change the running order on the day to avoid bad weather use a classroom session if it s not possible to have a practical session outside Running ahead of schedule You can use standby material (including more in-depth material) if you think you ll finish early. Delegates need more help You should check the knowledge of delegates at the start of the course to work out which sections you might need to spend more time on. This could mean you reduce the time spent on other sections. Collect feedback and evaluate the course You must evaluate approved training courses: for their quality so that improvements can be made You should get feedback from: drivers attending the course the operators who paid for the course You should provide course evaluation forms for drivers to fill in if they want to. You can download a template form to use.

Driver feedback form (example) 22 ODT , 9.23KB This file is in an OpenDocument 23 format The form should include: the course title the date it was run a specific trainer s name a space for the driver s details which they can optionally give Other ways to evaluate the course You can: check how effective the training was use a short question and answer session or quiz paper that is reviewed as a group You can t: have formal exams and tests within periodic training issue a pass or fail for the evaluation session Review your course Reviews should look at the content of the course so you know if delegates: found the information useful thought the course was engaging and pitched at the right level Your review should: identify opportunities for continual improvement look at the performance of your trainers and whether some were more effective than others consider if the right number of attendees were on the course so you can make changes in future You should keep evaluation records and they should be available if you re audited. Give a certificate of attendance You should give a certificate of attendance to the driver. Drivers need evidence of completing periodic training to be able to continue working. You can download a template of a certificate to use. Certificate of attendance (example) 24 ODT , 6.47KB This file is in an OpenDocument 25 format What the certificate needs to include The certificate needs to include the: driver s full name and driving licence number course name and number (as they appear on your certificate of approval) centre name and number (as they appear on your certificate of approval) length of the course in hours date the course was completed signature of the trainer or senior person responsible (this can be handwritten or electronic) Driver CPC logo (you need to get permission to use this 26 and follow the rules) website address www.gov.uk/checkdrivercpc (the service to check how many hours of periodic training the driver s done) You can also include your company logo. Record the training you provide You must record the training 27 within 5 working days of the course ending. You need to keep a separate record of the date you record the training. You can use the service to print a receipt of the details you ve recorded. These records can be used as proof of training in the event of: an enquiry a complaint a system failure Your records should be kept: by the training centre for 7 years safely in accordance with the Data Protection Act 28 The lead centre in a consortium should keep the records.

Your records must be available for inspection by auditors. Uploaded training can be cancelled if you don t have good enough records of it. Your approval can be suspended or withdrawn if there are continuing issues with record-keeping.

Back to contents 29 Published: 27 October 2015 From: Driver and Vehicle Standards Agency 30 More like this Related detailed guidance Set up a Driver CPC training centre 31 Get permission to use DVSA logos 32 References ^ Transport (www.gov.uk) ^ Driver and Vehicle Standards Agency (www.gov.uk) ^ Driver CPC (www.gov.uk) ^ Transport (www.gov.uk) ^ Who can provide courses (www.gov.uk) ^ Send joining instructions (www.gov.uk) ^ Register delegates and check their identities (www.gov.uk) ^ Introduce the course (www.gov.uk) ^ Train the drivers using your approved course (www.gov.uk) ^ Plan for problems with running your course (www.gov.uk) ^ Collect feedback and evaluate the course (www.gov.uk) ^ Give a certificate of attendance (www.gov.uk) ^ Record the training you provide (www.gov.uk) ^ See more like this (www.gov.uk) ^ set up Driver CPC training centre (www.gov.uk) ^ Joining instructions (example) (www.gov.uk) ^ OpenDocument (en.wikipedia.org) ^ Attendance register (example) (www.gov.uk) ^ OpenDocument (en.wikipedia.org) ^ Fair processing notice (example) (www.gov.uk) ^ OpenDocument (en.wikipedia.org) ^ Driver feedback form (example) (www.gov.uk) ^ OpenDocument (en.wikipedia.org) ^ Certificate of attendance (example) (www.gov.uk) ^ OpenDocument (en.wikipedia.org) ^ get permission to use this (www.gov.uk) ^ record the training (www.gov.uk) ^ Data Protection Act (www.gov.uk) ^ Back to contents (www.gov.uk) ^ Driver and Vehicle Standards Agency (www.gov.uk) ^ View Set up a Driver CPC training centre (www.gov.uk) ^ View Get permission to use DVSA logos (www.gov.uk)

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