Dec 2, 10:28 PDT
Resolved - The issue with false downtimes has been resolved and was limited to between 11 and 11:30 am PST on 11/26/2013
Nov 26, 13:29 PDT
Monitoring - We're continuing to work on an issue that may cause downtime alerts based on request timeouts. If you suspect your downtime report may be false, please open a ticket at support.newrelic.com
Nov 26, 13:07 PDT
Investigating - Some customer's may have received false downtime alerts triggered by timeouts between 11 and 11:30 AM. We're investigating the cause now.