Practice Manager
Job ID #:52247 Location:Philadelphia, PA
Job Category:Management Address:3400 Civic Center Boulevard
Primary Shift:Day Education Required:Bachelors Degree
Work Schedule:M-F Experience Required:1 - 3 Years
Employment Type:Full-Time Regular
Penn Medicine Entity:Clinical Practices of the University of Pennsylvania
*
Share: Facebook LinkedIn
"Why choose Penn Medicine?
As a professional, you are seeking to join one of the nation's leading academic medical centers, servicing patients from all over the world. Penn Medicine believes that the best care for our patients starts with the best care for our employees! Our campus' offer tobacco free environments and our employee benefits programs help our employees get healthy and stay healthy. Employees who certify that they do not use tobacco products are eligible to receive an Earned Premium Discount on the cost of their medical benefits. Penn Medicine has been awarded several national healthcare quality awards and we seek employees who are engaged and excited about our mission of continued service excellence and ongoing professional development.
We believe that your life will be enriched should you become a Penn Medicine employee and we thank you for your interest in our organization."
Position Description
Incumbent is responsible for continually assessing non-clinical practice operations for approximately 50,000 visits in PCAM Medical Dermatology, 2 Maloney Phototherapy, and PCAM Photopheresis programs, encompassing 35 attending physicians, 18 residents and 3 fellows. The incumbent will ensure the delivery of outstanding customer service, quality, compliance with governmental agencies, patient access, physician and staff engagement and the fiscal health of the practices. Manager is responsible for hiring, training and performance management of approximately 8 direct report FTEs and an additional 14 indirect reports. The Practice manager will work closely with the Clinical Nurse Manger and Access Manger. The Practice Manager is accountable to develop processes and metrics to manage the scheduling, clinic template maintenance, referrals/pre-authorizations, call center relationship and pre- and post-visit work queues. Serves as the clinical practice’s liaison to, Professional Fee Billing Office, Information Systems Division, CPUP Patient Services, Environmental Services, Health and Disease Management, Human Resources, Materials Management, Medical Records, Patient and Guest Services, Physical Plant and Telecommunications. The incumbent will report directly to the Director of Operations with accountability to Director of Finance.
Minimum Requirements
Certifications/Degree Requirements:
Master’s Degree in health care/hospital administration, business administration or significant equivalent experience required. Experience with Managed care requirements and knowledge of TJC and OSHA requirements for ambulatory health care settings.
Skill Requirements: Minimum of 2 years of progressively responsible positions in health care administration in a university/hospital setting, including extensive range of managerial responsibilities.. Experience with managed care operations is required. General knowledge of professional fee and hospital billing procedures, including knowledge of fast-paced outpatient setting. Possible exposure to patient illness. Ability to operate personal computer, printer and normal office equipment. Ability to meet with contacts.
Additional Information
"At Penn Medicine, you will enjoy the camaraderie and support that you will experience at our prestigious institution. As a recipient of the Philadelphia Business journal's healthiest employer award, we continue our commitment to help our employees maintain healthy lifestyles. We offer a comprehensive compensation and benefits program that includes one of the finest pre paid tuition assistance programs in the region.
Penn Medicine
www.pennmedicine.org/jobs
Your Life is Worth Penn Medicine
AA/EOE, M/F/D/V."
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.