POSITION OVERVIEW:The Director of Ticketing for the Chicago Bulls D-League team is responsible for the operations, sales, and marketing of tickets. The Director must manage a sales team utilizing the most effective and strategic marketing channels to maximize season, group, and single-game ticket sales and revenue. As a leader of this team, the Director will use Customer Relationship Management (CRM), data collection, and analytics to help maximize results, and will ensure that fans are consistently provided outstanding service from the Ticket Department. JOB RESPONSIBILITIES:Collaborate with Team President and Bulls leadership team in Ticket Operations, Sales, and Marketing on strategies and initiatives to maximize season, group and single-game revenueTrain, coach, motivate, and manage full-time Ticket Executives (and potentially a part-time sales staff) on a daily basis, and be responsible for on-going training and accountability Establish individual and department sales goals, and provide daily/weekly call and sales reports to hold staff accountable for their performanceDevelop commission structure, incentive programs, and retention plan for the sales staffWork closely with Operations team and Sears Centre Box Office to manage ticket and rental suite inventory (e.g., status of seats, holds, comps, presales, on sale dates, Playoffs, etc.), and policies/procedures for all ticket fulfillmentCreate and maintain name generation programs to identify and capture all the
... Read More...