Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Start Date:
May 3, 2011 - 06:00
End Date:
May 3, 2011 - 06:00
Sign Up for Notices by Email/Text/Phone/U.S. Mail
Getting Started
How will the Library deliver notices to me?
You have four choices for receiving courtesy notices about your Library account:
Email notification
Text notification via cell phone
TeleCirc (automated phone messages)
U.S. Mail
Just login to My Account and click on Modify Personal Info to make your selection or call the Customer Services Desk at 630.961.4100.
Why am I not getting my email notices?
Many email services (such as Gmail, Yahoo, EarthLink and AOL) have settings that can stop you from receiving email notices from the Library. These settings may place email notices in your spam or junk mail folder and not deliver them to your inbox. Please make sure your spam or junk mail folder is set to accept messages from naperlib@naperville-lib.org. Check the Help section on your email provider's Web site for more information.
TEXT NOTICES
It is easy to sign up!
Create a contact on your phone, and enter the email address: npl@shoutbomb.com.
Text the keyword “SIGNUP+yourlibrarycard+pin” to the contact created above. Use your personal library card number and pin as well as the + sign and no spaces. (Example: Signup+21318001234567+4321)
After a successful registration, you will receive two text messages: One asking you to provide your email address; the second indicating which of the available services are active/inactive. Providing your email address is optional, and you are not required to provide it.
Features
To opt in or out of any features, text the highlighted keywords to npl@shoutbomb.com.
HOLDS
Text the keyword HOLDS to opt in or out. Text HL to see a list of your items available for pickup.
OVERDUE
Text the keyword OVERDUE to opt in or out. Text OL to view a list of overdue items and OA to renew all.
COURTESY/RENEW
Text the keyword RENEW to opt in or out. Text RL to view a list of items due soon and RA to renew all.
RESEND
Text the keyword RESEND to view messages from the last 3 days.
NOTICES
Text the keyword NOTICES to view the current status of all the Opt in/out notices.
ADDCARD
To receive text alerts for another card within your family, text the keyword ADDCARD+yourlibrarycard+pin. Use your personal card number and pin as well as the + sign and no spaces. (Example: AddCard+21318001234567+4321)
DROPCARD
To end text alerts for a specific library card, text the keyword DROPCARD.
MYCARDS
To view all family cards, text the keyword MYCARDS.
IOWEU
Text the keyword IOWEU to view the current total fee/fines for each of the registered barcodes.
ANNOUNCEMENTS
Text the keyword ANNOUNCEMENTS to subscribe to library announcements.
NEWPASS
If you had changed the PIN number for a specific library account, text the keyword NEWPASS+yourlibrarycard+pin to update your account with the text notification service.
SWITCHPHONE
Text SWITCHPHONE to switch to a different phone.
STOP
Text STOP to quit the service.
While there is no charge from the Library for this service, you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.
TELECIRC
What is TeleCirc?
The Library's Telephone Circulation System - or TeleCirc - is available 24 hours a day to help you access your account information. It also sends you telephone messages about overdue items or items placed on hold that are ready for pick up.
How do I use it?
To call TeleCirc, have your Library card number and PIN ready, then call 630.961.0460. You can renew each item by entering the item's barcode.
You can:
Renew items
Find out what holds are available for pickup
Learn if you have fines
Hear a list of checked out items
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Description:
How will the Library deliver notices to me?
You have four choices for receiving courtesy notices about your Library account:
Email notification
Text notification via cell phone
TeleCirc (automated phone messages)
U.S. Mail
Just login to My Account and click on Modify Personal Info to make your selection or call the Customer Services Desk at 630.961.4100.Why am I not getting my email notices?
Many email services (such as Gmail, Yahoo, EarthLink and AOL) have settings that can stop you from receiving email notices from the Library. These settings may place email notices in your spam or junk mail folder and not deliver them to your inbox. Please make sure your spam or junk mail folder is set to accept messages from naperlib@naperville-lib.org. Check the Help section on your email provider's Web site for more information.
TEXT NOTICES
It is easy to sign up!
Create a contact on your phone, and enter the email address: npl@shoutbomb.com.
Text the keyword “SIGNUP+yourlibrarycard+pin” to the contact created above. Use your personal library card number and pin as well as the + sign and no spaces. (Example: Signup+21318001234567+4321)
After a successful registration, you will receive two text messages: One asking you to provide your email address; the second indicating which of the available services are active/inactive. Providing your email address is optional, and you are not required to provide it.
To opt in or out of any features, text the highlighted keywords from the table below to npl@shoutbomb.com. a
Features
Description of Features
HOLDS
Text the keyword HOLDS to opt in or out. Text HL to see a list of your items available for pickup.
OVERDUE
Text the keyword OVERDUE to opt in or out. Text OL to view a list of overdue items and OA to renew all.
COURTESY/RENEW
Text the keyword RENEW to opt in or out. Text RL to view a list of items due soon and RA to renew all.
RESEND
Text the keyword RESEND to view messages from the last 3 days.
NOTICES
Text the keyword NOTICES to view the current status of all the Opt in/out notices.
ADDCARD
To receive text alerts for another card within your family, text the keyword ADDCARD+yourlibrarycard+pin. Use your personal card number and pin as well as the + sign and no spaces. (Example: AddCard+21318001234567+4321)
DROPCARD
To end text alerts for a specific library card, text the keyword DROPCARD.
MYCARDS
To view all family cards, text the keyword MYCARDS.
IOWEU
Text the keyword IOWEU to view the current total fee/fines for each of the registered barcodes.
ANNOUNCEMENTS
Text the keyword ANNOUNCEMENTS to subscribe to library announcements.
NEWPASS
If you had changed the PIN number for a specific library account, text the keyword NEWPASS+yourlibrarycard+pin to update your account with the text notification service.
SWITCHPHONE
Text SWITCHPHONE to switch to a different phone.
STOP
Text STOP to quit the service.
While there is no charge from the Library for this service, you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.
TELECIRC
What is TeleCirc?
The Library's Telephone Circulation System - or TeleCirc - is available 24 hours a day to help you access your account information. It also sends you telephone messages about overdue items or items placed on hold that are ready for pick up.
How do I use it?
To call TeleCirc, have your Library card number and PIN ready, then call 630.961.0460. You can renew each item by entering the item's barcode.
You can:
Renew items
Find out what holds are available for pickup
Learn if you have fines
Hear a list of checked out items