Nature and Scope
The successful candidate will report to the Managing Director. The
mandate of Head of Branch Services will be to oversee all aspects of bank's branch services including ensuring targeted standards of client service delivery are met.
Duties and Responsibilities
Coordinate all- branch activities through Branch Managers within the country and ensure banking services are delivered efficiently and effectively.
Effectively coordinate and administer all resources allocated to the delivery of branch services, including offering technical and operational support to staff members as required
Ensure the efficient delivery of foreign exchange and treasury deposit services at the bank's branches.
Ensure the effective handling of payments, the processing and sending out of customer statements and handling of related queries.
Ensure the effective handling of all foreign trade related documents passing through the branches.
Prepare and produce periodic and regular reports on the service delivery of all branches.
Administer and Monitor cash requirements/position for all branches prudently in line with their business requirements.
Maintain good working relationships with other directorates, departments and units as well as external stakeholders.
Carry out other related duties as assigned by the Managing Director from time to time.
Functional and Technical Competencies
Knowledge of banking principles and processes.
Understanding of banking and its related products.
Management and leadership skills.
Interpersonal and customer handling skills.
Monitoring and evaluation skills.
Qualifications, Knowledge and Experience
Holder of a Master's Degree/Postgraduate qualifications in Business Administration, Finance, Accountancy or related discipline from recognized institution/ university.
At least eight (8) years working experience of which four (4) must be in managerial level in related field.
Team player with strong interpersonal skills.
Computer literate
Remuneration
TIB Corporate Finance Limited offers an attractive remuneration package, career development opportunities and an excellent working environment
Application Instructions:
Qualifying - candidates should apply in writing to or lodge t applications at the address below, enclosing:
An application letter showing how they meet the position requirements.
Comprehensive Curriculum Vitae.
Copies of relevant certificates and awards.
Contact address including telephone number(s) and/or email address if available.
Names and full addresses of three referees.
Managing Director
TIB Development Bank Limited
Mlimani City Office Park Building No.3 Sam Nujoma Road
P.O. Box 9373
Dar es Salaam